Intermittent freezing, may have started after update to 6.10.3

[oro]

Hello, i'm a relatively new user to unRAID. I had my server running on unRAID 6.10.2 for about two months with no issues of stability or unexpected downtimes or reboots. I upgraded to 6.10.3 and sometime around since then, i've had intermittent freezes in the unRAID OS. The machine completely stops responding to all network services including basic pings, and the console doesn't respond to the keyboard and mouse.

 

i set up a remote syslog after the last freeze, and it ran for about a week before freezing again. i've attached the full log, and here are the final lines before the freeze that look potentially relevant:

Jul 16 23:34:25 dachora kernel: ata7: illegal qc_active transition (000703c0->ffffffff)
Jul 16 23:34:25 dachora kernel: ata7.00: failed to read SCR 1 (Emask=0x40)
Jul 16 23:34:25 dachora kernel: ata7.01: failed to read SCR 1 (Emask=0x40)
Jul 16 23:34:25 dachora kernel: ata7.02: failed to read SCR 1 (Emask=0x40)
Jul 16 23:34:25 dachora kernel: ata7.03: failed to read SCR 1 (Emask=0x40)
Jul 16 23:34:25 dachora kernel: ata7.04: failed to read SCR 1 (Emask=0x40)
Jul 16 23:34:25 dachora kernel: ata7.03: exception Emask 0x100 SAct 0x703c0 SErr 0x0 action 0x6 frozen
Jul 16 23:34:25 dachora kernel: ata7.03: failed command: READ FPDMA QUEUED
Jul 16 23:34:25 dachora kernel: ata7.03: cmd 60/08:30:68:06:b4/00:00:6c:00:00/40 tag 6 ncq dma 4096 in
Jul 16 23:34:25 dachora kernel:         res 40/00:90:30:01:b4/00:00:6c:00:00/40 Emask 0x100 (unknown error)
Jul 16 23:34:25 dachora kernel: ata7.03: status: { DRDY }
Jul 16 23:34:25 dachora kernel: ata7.03: failed command: READ FPDMA QUEUED
Jul 16 23:34:25 dachora kernel: ata7.03: cmd 60/10:38:70:06:b4/00:00:6c:00:00/40 tag 7 ncq dma 8192 in
Jul 16 23:34:25 dachora kernel:         res 40/00:90:30:01:b4/00:00:6c:00:00/40 Emask 0x100 (unknown error)
Jul 16 23:34:25 dachora kernel: ata7.03: status: { DRDY }
Jul 16 23:34:25 dachora kernel: ata7.03: failed command: READ FPDMA QUEUED

 

i also attached my server's diagnostics. Let me know if there's any more information i can provide!

dachora.log dachora-diagnostics-20220717-0157.zip

[JorgeB]

Unlikely that's the problem, but it does show you're using a SATA port multiplier, and those are not recommended, though usually they cause disk related issues, not server crashing.