How to tell if drive is dead?

[Pstark]

I have an HGST 1.6TB SAS connected to my Dell H310 HBA. I want to use this drive to replace my m.2's (I already purchased another one for a cache pool) but this drive won't populate at all in Unraid. I have never used the drive so it's possible that it's dead but I don't know how I should procceed? The LED lights up and other SAS drives work without issues.

[JorgeB]

Post the diagnostics, something might might be visible there, also make sure the drive is spinning up.

[Pstark]

12 hours ago, JorgeB said:

Post the diagnostics, something might might be visible there, also make sure the drive is spinning up.

tower-diagnostics-20221015-1131.zip

[JorgeB]

Nothing in the log that I can see, do you hear the drive spinning up? You can also install a BIOS on the HBA then check if it's being detected there, if not it also won't be detected by Unraid.

[Pstark]

3 hours ago, JorgeB said:

Nothing in the log that I can see, do you hear the drive spinning up? You can also install a BIOS on the HBA then check if it's being detected there, if not it also won't be detected by Unraid.

Would I have to flash the card or can I access the card during boot? The drives don’t populate in the MB bios. I’m thinking the drive needs to be formatted but it’s pretty hard to do that if Unraid can’t see it’s connected. 

[JorgeB]

It's not a case of formatting, it's a case of the drive not being detected

3 hours ago, JorgeB said:

do you hear the drive spinning up?

 

[Pstark]

8 minutes ago, JorgeB said:

It's not a case of formatting, it's a case of the drive not being detected

 

It’s an SSD. The enclosure has an activity LED for this drive (bay5) that is solid all the time. There is one others SAS HDD (bay1) in the same enclosure and its light is solid like this one but works without issue. Bays 2, 3 and 4 are SATA and the light is only on during activity. 

[Pstark]

"lsblk" displays this;

 

NAME        MAJ:MIN RM   SIZE RO TYPE MOUNTPOINTS
loop0         7:0    0 116.8M  1 loop /lib/firmware
loop1         7:1    0  19.5M  1 loop /lib/modules
loop2         7:2    0    75G  0 loop /var/lib/docker/btrfs
                                      /var/lib/docker
loop3         7:3    0     1G  0 loop /etc/libvirt
sda           8:0    1 117.2G  0 disk
└─sda1        8:1    1 117.2G  0 part /boot
sdb           8:16   0 931.5G  0 disk
└─sdb1        8:17   0 931.5G  0 part /mnt/disks/wdblue
sdc           8:32   0  10.9T  0 disk
└─sdc1        8:33   0  10.9T  0 part
sdd           8:48   0   3.6T  0 disk
└─sdd1        8:49   0   3.6T  0 part
sde           8:64   0   9.1T  0 disk
└─sde1        8:65   0   9.1T  0 part
sdf           8:80   0   7.3T  0 disk
└─sdf1        8:81   0   7.3T  0 part
sdg           8:96   0  10.9T  0 disk
└─sdg1        8:97   0  10.9T  0 part
sdh           8:112  0  16.4T  0 disk
└─sdh1        8:113  0  16.4T  0 part
sdi           8:128  0  16.4T  0 disk
└─sdi1        8:129  0  16.4T  0 part
sdj           8:144  0  16.4T  0 disk
└─sdj1        8:145  0  16.4T  0 part
md1           9:1    0  16.4T  0 md   /mnt/disk1
md2           9:2    0  16.4T  0 md   /mnt/disk2
md3           9:3    0  10.9T  0 md   /mnt/disk3
md4           9:4    0  10.9T  0 md   /mnt/disk4
md5           9:5    0   9.1T  0 md   /mnt/disk5
md6           9:6    0   7.3T  0 md   /mnt/disk6
md7           9:7    0   3.6T  0 md   /mnt/disk7
nvme0n1     259:0    0 931.5G  0 disk
└─nvme0n1p1 259:1    0 931.5G  0 part
nvme1n1     259:2    0 931.5G  0 disk
└─nvme1n1p1 259:3    0 931.5G  0 part /mnt/cache
➜  ~

[JorgeB]

The device is not being detected, not much you can do on the Unraid side.