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Unraid 6.11.0 randomly restarts after upgrade

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Hi all

I am having a nightmare with unraid currently and I am not sure what to do about this. Ever since I upgraded to 6.11 I have been having issues with the system. Random restarts is the major issue. It is just not stable. I have not done anything to cause this behaviour, everything has remained the same with the configuration. 


I did have a USB flash drive failure after the upgrade, not sure if it was caused by the upgrade or just my luck, but I have a new flash drive now with the license ported over. 

 

The other thing I did was to update the BIOS on my motherboard to see if that was the root of the cause, but no, its still just randomly restarts. This is a proper nightmare. 


 I am attaching syslog and iagnostics for anyone who understands this and could guide me on what I should be doing to fix the issue?

 

Please do help, much appreciated. 

A

tower-diagnostics-20221018-0418.zip

Didn't see much in the logs as they are just after a reboot.

You should set up a syslog server and post the file after the next crash.

  • Community Expert

That's the regular syslog, and it starts over after every boot, did you enable the syslog server?

  • Author

I did activate it however I am not sure where to get the logs from that. 


Can you please help?

 

  • Community Expert
48 minutes ago, alitech said:

I did activate it however I am not sure where to get the logs from that. 

 

They get stored wherever you told the syslog server to store them!

31 minutes ago, alitech said:

Can you please help?

Difficult without knowing how you set it up.

 

Maybe a screenshot can help ?

  • Author

 

I made this video to help with what I am seeing. 

 

  • Author

ANy help on this would be greatly appreciated.

 

  • Community Expert

Enable the syslog server mirror to flash option then post that after a crash.

  • Author

Hello

 

I just got a random restart.
I am attaching the log here

 

Can you please check and let me know what you see as the issue?

 

I can only see a time sync issue just before the new login

 

Is that what is causing the issue?

 

 

 

tower-syslog-20221107-0928.zip

  • Community Expert

That's the regular syslog, it starts over after every reboot, we need the permanent syslog, it will be in the share it's set to save to, or just enable the mirror to flash option, then it will be saved in the flash drive, /logs folder.

  • Author

Hi Ok, I found the syslog in the flash drive. 

 

Here it is attached

syslog (1)

  • Author

Thank you for the link. Most of the things are not an issue but I will have a deeper look into the BIOS which was updated also. 

However, what is troubling is the fact that this problem only started occurring after the 6.11 update. Everything was fine before then.. this boggles the mind. I am going nuts or what?

 

  • Community Expert

Should still look into those settings, there are also reports that with some boards you need to completely disabling C-states to make it stable with Linux.

  • Author

I have disabled the C-States in the BIOS. Fingers crossed!

 

 

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