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One disk with red cross another Orange what to do?

Featured Replies

Hi there,

i think i have a big problem now. After changing my Sata controller card i now have one disk with a red cross and one with an orange warning sign.

Have not started the Array in normal mode only in Mainatanance Mode. I also have switch back to the old controller card.

What can i do now? Is my data lost?

Parity should be valid because i had no writes to it since i switched the card.

grafik.thumb.png.6b8873382d1cd9e0448c65a8d4b53e2d.png

 

Is there any hope?

Solved by JorgeB

  • Community Expert

Please post the diagnostics. I assume disk 6 was the one that got disabled first?

  • Community Expert

Forgot to ask, was disk 6 an existing array disk that just got disabled or were you rebuilding to a new disk?

  • Author

Was an existing array disk

  • Community Expert

With single parity, how can it disable disk7 when disk6 is already invalid?

 

  • Author

Beeing honest i dont know. Never had such a problem before. Is there anyway i can checkt if the contents of the disk are okay without starting the array?

It showed that way after the second reboot when i switched back the controller, althouiugt i dont know if the array was autostarted.

 

Was a bit confused

  • Community Expert
2 minutes ago, trurl said:

With single parity, how can it disable disk7 when disk6 is already invalid?

Was really asking this question of @JorgeB

 

 

  • Author

Hold on stop, let me explain further, really sorry i an so confused right now.

Let me recall what i have did befor i switched back to the old card.

 

You are correct, i did tried to rebuild. I placed a new disk to slot 6. Then the disk 7 went red while rebuild. So i stopped the rebuild, and switched back to the WD Drive which is now in.

 

Really sorry i am not really concentrated right now.

  • Author

So WD Drive went Red, replaced it with a fresh Seagate, tried to rebuild, Disk 7 went red, stopped the rebuild, than placed WD back.

Done nothing more.

The Smart report of the WD drive was good, when i recall it right. So i doubt the HDD failed. Maybe the controller was no good.

Edited by darkside40

  • Community Expert
16 minutes ago, trurl said:

With single parity, how can it disable disk7 when disk6 is already invalid?

It can happen if a disk is rebuilding (disk is invalid, not disabled) and there's a write error to another disk.

  • Author

Could be if the controller was no good.

  • Community Expert

In order to see if emulated disk mounts, the array needs to be started in Normal mode without (which?) disk.

  • Community Expert
18 minutes ago, darkside40 said:

Was an existing array disk

Most likely you could just do a new config and the data would all be there, since even if the rebuild was interrupted it should not have damaged existing data but in a couple fo minutes I'll post instruction to force enable disk7 and see how the emulated disk looks.

  • Author

Thanks, also the rebuild was on a fresh disk, not on the one with the red cross.

Edited by darkside40

  • Community Expert
  • Solution

This will only work if parity is still valid:

 

-Tools -> New Config -> Retain current configuration: All -> Apply
-Check all assignments and assign any missing disk(s) if needed
-IMPORTANT - Check both "parity is already valid" and "maintenance mode" and start the array (note that the GUI will still show that data on parity disk(s) will be overwritten, this is normal as it doesn't account for the checkbox, but it won't be as long as it's checked)
-Stop array
-Unassign disk6
-Start array (in normal mode now) and post new diags.
 

  • Community Expert
1 minute ago, darkside40 said:

Thanks, also the rebuild was on a fresh disk

That was what I was asking before, if the disk is new it won't have all the data since the rebuild didn't finish, do the procedure above.

  • Community Expert

Emulated disk6 mounted, assuming contents look correct you can re-assign the disk to rebuild.

  • Author

So rebuild it onto the old WD Drive or the newer (previously unsused) Seagate does it matter?

Edited by darkside40

  • Community Expert

Better to rebuild to a new disk so original disk6 contents are not overwritten.

  • Author

Okay power down, remove WD Drive, place the Seagate, assign it to Slot 6 and than bring array up and start rebuild?

  • Author

Okay its rebuilding.

 

Really many thanks for your help. I hope that will now go on without any interruption. Sorry for beeing so confused.

 

  • Author

Rebuild went okay, seems that everything worked out. Files are readable at least. Its mainly Media files, so if there is a bitflip anywere it is not the end of the world.

That is the ASM1166 Card card which seemed to be faulty, there is no labeling etc:

IMG_8014.thumb.JPG.63e1f0150190a3ebad8ac2f0c8a6c116.JPG

 

I have returned it to Amazon and ordered another one:

https://smile.amazon.de/dp/B09K4WKHKK?psc=1&ref=ppx_yo2ov_dt_b_product_details

 

Hopefully that works better.

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