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Unassigned device issue

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After 4 disks got fried by a faulty cable I was able to get the server back on line with almost all data recovered...

Now I have an issue with Unassigned Devices plugin...

Sorry if I cannot explain myself in the correct way. I tred already twice to mount an extra disk that I use only to keep my downloaded files with JDownloader and I do not want to be part of the array. As soon as is installed I have the same disk plus the last disk of the array popping up in the list of the Unassigned devices (see pics) and the array disk is disabled and content emulated...

I stopped the array and I started a data rebuilt that was succesfull. Once finisced I tried again to mount a disk for the downoads and... once again my array one is poppin as a unassigned device (Dev 1) again and is disabled... Once again rebuilt and so on

Why this is happening? How should I fix it?

Sorry for the stupid question but now I am scare to death to loose another disk or the data inside it!!!

 

image.thumb.png.b79c66e4e934433cb9b1ba63e2cc87f7.png

 

Solved by JorgeB

  • Community Expert

Problem was before this boot, logs start over after every boot, we'd need the diags after it happens again.

  • Author

Sorry for the delay...

here the new diag file...

 

As soon as I attempted to install a new disc this is what I got...

Error in disk 19, parity check paused, and disc on the Unassigned devices identification list....

image.thumb.png.b14b5e8aa4e3e630c5f1908a1ae8a4f2.png

monstruo-diagnostics-20230113-0614.zip

  • Community Expert
11 hours ago, gideva said:

4 disks got fried by a faulty cable

Did you try to reuse an incompatible modular PSU cable? There is no standard pinout for these and many people have made that mistake.

 

Some people have had success by replacing the circuit board on a fried drive with a circuit board from the same model.

  • Community Expert

Disk19 disconnected. Shutdown, check connections, SATA and power, including splitters. Try to avoid more than 4 disks on a single power cable. If you must use splitters, use crimped (not molded) molex and not SATA splitter. Try a different SATA cable.

  • Community Expert

Also, don't bundle data cables, and make sure all cables have enough slack to sit squarely on the connector with no tension.

  • Community Expert
1 minute ago, trurl said:

check connections, SATA and power

both ends

  • Author

The problem with the cable was solved... unfortunately I trusted a custom cable that resulted poorly done (despite the price I paid for it!!!).

Now I would like to solve this problem with the Unassigned Device Plugin... Every time I try to install a HD with unassigned device disk 19 is disabled and appears in the list of the disks in Unassigned Device list togather with the other installed disk.

Seems UD has memorized disk 19 (I keep removing it from UD historical devices list) and try to mount it every time UD is used even if disk 19 is part of the array (I already had to do a data rebuilt 3 times for this reason...).

I do not know what is wrong or how I should fix the issue.

Any idea/suggestion?

 

Thanks

  • Community Expert

Are you hot plugging the unassigned disk? Disk 19 is dropping, like if power is being temporarily removed.

 

 

When UD detects a disk has dropped out of the array, it is marked "Array" on the mount button.  UD will not mount a disk in this condition.  If your drive has gotten corrupted, it would not be from UD.

 

Disk 19 is not staying connected.

  • Author
8 hours ago, JorgeB said:

Are you hot plugging the unassigned disk? Disk 19 is dropping, like if power is being temporarily removed.

 

 

I really cannot remember... I will wait data rebuilt to finish and I try with the system off and see what is happening

  • Author
5 hours ago, dlandon said:

When UD detects a disk has dropped out of the array, it is marked "Array" on the mount button.  UD will not mount a disk in this condition.  If your drive has gotten corrupted, it would not be from UD.

 

Disk 19 is not staying connected.

If I do not install any disk with UD disk 19 is working fine and does not disconnect in any way... As soon I install a disk through UD disk 19 drop and actually is not marked Array on the mount button but is mountable... 

  • Community Expert
  • Solution

If your hardware does not support hot plug connecting a disk might create a voltage drop that is enough to make disk19 drop offline.

I did a little research and to my surprise, UD will try to auto mount a disk that drops out of the array if it is marked "Automount".  Click on the device settings (three gears) and be sure the "Automount" switch is off.  If the disk is in the array, delete the history for that disk.

  • Author

Unfortunately did not work... Automount is off...

12 hours ago, gideva said:

Unfortunately did not work... Automount is off...

You're saying UD mounted your disk?  I'm releasing an update today that doesn't allow mounting an array disk.

 

Is your disk a USB connected disk?

 

Be sure the "Auto Mount USB Devices" is set to "No" in UD Settings.

  • Author

Hi guys... sorry for the long time to replay but I was out for work... Seems that JorgeB had the good idea... it is only happening when I do a hot plug of the disk so I guess is a power drop that disconnect the disk... Is kind of weird because is happening only to that specific disk but if I install the disk with server off and than restart I do not have any issue.

Thanks once again for your fantastic help!

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