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Payment issue

Featured Replies

Hi,

 

I'm trying to purchase the basic license but when I press Pay after filling in my credit card details I get Undefined array key "customer", I have checked my details but it looks correct. (page https://unraid.net/checkout/payment)

 

Any idea on what this is?

Untitled.png

1 hour ago, Jef74 said:

Hi,

 

I'm trying to purchase the basic license but when I press Pay after filling in my credit card details I get Undefined array key "customer", I have checked my details but it looks correct. (page https://unraid.net/checkout/payment)

 

Any idea on what this is?

Untitled.png


Hi there,

 

could you try a different browser and/or disable any Adblockers or VPNs. If those don’t work, please contact support
 

apologies for the inconvenience. 

  • 2 weeks later...
9 minutes ago, m0edev said:

I've got the same issue, i don't have any blockers, VPN. Tried different browsers. I'm at a loss, not sure what else to do. PayPal even doesn't work.

image.png

image.png


tagging @zspearmintto investigate. In the meantime, could you try a different browser and contact support if the issue persists?
 

Thank you in advance 

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