IT_Feldman Posted May 30, 2023 Share Posted May 30, 2023 Good day, I have been having constant network disconnection issues since rebuilding my server recently. Randomly it will be inaccessible over the network, no containers can be reached, the management console is unavailable, I cannot ping or SSH into it. I try to boot into GUI mode and I can at least navigate through the UI but that's it. It requires a reboot to function again. I have not been able to find anything that helps me understand what's happening. My assumption is that the components I'm using to build this new server are too new and maybe aren't supported yet, but I can't be sure. I also don't know what I'd do to work around that if that's actually the case. I've attached a few diagnostics exports from a while back for your review. Here are the specs of my server: AMD Ryzen 9 7950X 4.5Ghz 16-Core Processor Noctua NH-D15 chromax.black Asus ROG STRIX X670E-E GAMING WIFI ATX AM5 (C-State disabled) 2 x G.Skill Flare X5 32 GB (2 x 16 GB) DDR5-6000 CL36 2 x Crucial P5 Plus 2 TB M.2-2280 PCIe 4.0 X4 NVME 1 x Crucial MX500 500 GB 2.5" Solid State Drive Fractal Design Meshify 2 ATX Mid Tower EVGA SuperNOVA 850 GT 850 W 80+ Gold C beast-diagnostics-20230423-0903.zip beast-diagnostics-20230512-0936.zip beast-diagnostics-20230515-0926.zip beast-diagnostics-20230516-0903.zip Quote Link to comment
JorgeB Posted May 30, 2023 Share Posted May 30, 2023 Enable the syslog server and post that after a crash, but there have been other reports of stability issues with Ryzen 7000, probably too new for the kernel. Quote Link to comment
IT_Feldman Posted September 19, 2023 Author Share Posted September 19, 2023 Terribly sorry for the long delay on this. The situation has been frustrating and I haven't wanted to even turn my machine back on to try and troubleshoot it all. I started it back up and upgraded to 6.12.4, the problem persisted. I hope the syslog file here is correct, and I also captured another Diagnostics file too from the last time it crashed. syslog beast-diagnostics-20230919-0909.zip Quote Link to comment
Mainfrezzer Posted September 19, 2023 Share Posted September 19, 2023 (edited) 19 05:07:02 Beast kernel: igc 0000:09:00.0 eth0: PCIe link lost, device now detached Sep 19 05:07:02 Beast kernel: ------------[ cut here ]------------ Sep 19 05:07:02 Beast kernel: igc: Failed to read reg 0xc030! Sep 19 05:07:02 Beast kernel: WARNING: CPU: 28 PID: 28060 at drivers/net/ethernet/intel/igc/igc_main.c:6472 igc_rd32+0x76/0x8b [igc] Sep 19 05:07:02 Beast kernel: Modules linked in: xt_connmark xt_comment iptable_raw xt_mark cmac cifs asn1_decoder cifs_arc4 cifs_md4 oid_registry dns_resolver xt_CHECKSUM ipt_REJECT nf_reject_ipv4 ip6table_mangle ip6table_nat iptable_mangle vhost_net tun vhost vhost_iotlb tap xt_nat xt_tcpudp veth xt_conntrack xt_MASQUERADE nf_conntrack_netlink nfnetlink xfrm_user xfrm_algo iptable_nat nf_nat nf_conntrack nf_defrag_ipv6 nf_defrag_ipv4 xt_addrtype br_netfilter xfs md_mod zfs(PO) zunicode(PO) zzstd(O) zlua(O) zavl(PO) icp(PO) zcommon(PO) znvpair(PO) spl(O) tcp_diag inet_diag wireguard curve25519_x86_64 libcurve25519_generic libchacha20poly1305 chacha_x86_64 poly1305_x86_64 ip6_udp_tunnel udp_tunnel libchacha ip6table_filter ip6_tables iptable_filter ip_tables x_tables efivarfs bridge stp llc amdgpu edac_mce_amd edac_core intel_rapl_msr intel_rapl_common gpu_sched iosf_mbi drm_buddy i2c_algo_bit drm_ttm_helper ttm kvm_amd drm_display_helper drm_kms_helper kvm drm crct10dif_pclmul crc32_pclmul btusb Sep 19 05:07:02 Beast kernel: crc32c_intel ghash_clmulni_intel sha512_ssse3 btrtl btbcm aesni_intel btintel agpgart crypto_simd cryptd wmi_bmof bluetooth i2c_piix4 syscopyarea rapl sysfillrect sysimgblt nvme k10temp i2c_core ccp input_leds fb_sys_fops ahci ecdh_generic led_class joydev igc libahci ecc nvme_core video tpm_crb tpm_tis tpm_tis_core wmi tpm backlight acpi_cpufreq button unix Sep 19 05:07:02 Beast kernel: CPU: 28 PID: 28060 Comm: update_3 Tainted: P O 6.1.49-Unraid #1 Sep 19 05:07:02 Beast kernel: Hardware name: ASUS System Product Name/ROG STRIX X670E-E GAMING WIFI, BIOS 1416 05/16/2023 Sep 19 05:07:02 Beast kernel: RIP: 0010:igc_rd32+0x76/0x8b [igc] Sep 19 05:07:02 Beast kernel: Code: 8b bb 28 ff ff ff e8 d8 e1 1a e1 84 c0 75 0d 83 c8 ff eb 1a 8b 02 ff c0 75 f5 eb bf 89 ee 48 c7 c7 db cf 2f a0 e8 97 e8 d7 e0 <0f> 0b eb e1 5b 5d 41 5c e9 7b 33 91 e1 83 c8 ff e9 73 33 91 e1 0f Sep 19 05:07:02 Beast kernel: RSP: 0018:ffffc9001b14fc40 EFLAGS: 00010286 Sep 19 05:07:02 Beast kernel: RAX: 0000000000000000 RBX: ffff88812a130ba0 RCX: 0000000000000027 Sep 19 05:07:02 Beast kernel: RDX: 0000000000000004 RSI: ffffffff820ed4af RDI: 00000000ffffffff Sep 19 05:07:02 Beast kernel: RBP: 000000000000c030 R08: 0000000000000000 R09: ffffffff8294e3f0 Sep 19 05:07:02 Beast kernel: R10: 00003fffffffffff R11: ffff889057fbd32e R12: ffff88812a130000 Sep 19 05:07:02 Beast kernel: R13: 000000000000c030 R14: ffff8881099fcc80 R15: 0000000000000000 Sep 19 05:07:02 Beast kernel: FS: 00001472ebb5a640(0000) GS:ffff889018900000(0000) knlGS:0000000000000000 Sep 19 05:07:02 Beast kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 Sep 19 05:07:02 Beast kernel: CR2: 000015293274b000 CR3: 00000003006b4000 CR4: 0000000000750ee0 Sep 19 05:07:02 Beast kernel: PKRU: 55555554 Sep 19 05:07:02 Beast kernel: Call Trace: Sep 19 05:07:02 Beast kernel: <TASK> Sep 19 05:07:02 Beast kernel: ? __warn+0xab/0x122 Sep 19 05:07:02 Beast kernel: ? report_bug+0x109/0x17e Sep 19 05:07:02 Beast kernel: ? igc_rd32+0x76/0x8b [igc] Sep 19 05:07:02 Beast kernel: ? handle_bug+0x41/0x6f Sep 19 05:07:02 Beast kernel: ? exc_invalid_op+0x13/0x60 Sep 19 05:07:02 Beast kernel: ? asm_exc_invalid_op+0x16/0x20 Sep 19 05:07:02 Beast kernel: ? igc_rd32+0x76/0x8b [igc] Sep 19 05:07:02 Beast kernel: igc_update_stats+0x70/0x6ae [igc] Sep 19 05:07:02 Beast kernel: igc_get_stats64+0x35/0x52 [igc] Sep 19 05:07:02 Beast kernel: dev_get_stats+0x39/0xcd Sep 19 05:07:02 Beast kernel: netstat_show.constprop.0+0x5b/0xac Sep 19 05:07:02 Beast kernel: dev_attr_show+0x1f/0x44 Sep 19 05:07:02 Beast kernel: sysfs_kf_seq_show+0x7e/0xb9 Sep 19 05:07:02 Beast kernel: seq_read_iter+0x16c/0x346 Sep 19 05:07:02 Beast kernel: vfs_read+0x105/0x19f Sep 19 05:07:02 Beast kernel: ksys_read+0x76/0xc2 Sep 19 05:07:02 Beast kernel: do_syscall_64+0x6b/0x81 Sep 19 05:07:02 Beast kernel: entry_SYSCALL_64_after_hwframe+0x64/0xce Sep 19 05:07:02 Beast kernel: RIP: 0033:0x1472eec3aafd Sep 19 05:07:02 Beast kernel: Code: 31 c0 e9 e6 fe ff ff 50 48 8d 3d 36 a1 0a 00 e8 49 15 02 00 66 0f 1f 84 00 00 00 00 00 80 3d e1 ca 0e 00 00 74 17 31 c0 0f 05 <48> 3d 00 f0 ff ff 77 5b c3 66 2e 0f 1f 84 00 00 00 00 00 48 83 ec Sep 19 05:07:02 Beast kernel: RSP: 002b:00007ffd62f178d8 EFLAGS: 00000246 ORIG_RAX: 0000000000000000 Sep 19 05:07:02 Beast kernel: RAX: ffffffffffffffda RBX: 00001472eb878380 RCX: 00001472eec3aafd Sep 19 05:07:02 Beast kernel: RDX: 0000000000003000 RSI: 00001472eb8a9018 RDI: 000000000000000a Sep 19 05:07:02 Beast kernel: RBP: 0000000000000000 R08: 0000000000000002 R09: 00000000000000a9 Sep 19 05:07:02 Beast kernel: R10: 00000000000a9000 R11: 0000000000000246 R12: 0000000000003000 Sep 19 05:07:02 Beast kernel: R13: 00001472eb8a9018 R14: 00001472eb8773c0 R15: 0000000000000000 Sep 19 05:07:02 Beast kernel: </TASK> Sep 19 05:07:02 Beast kernel: ---[ end trace 0000000000000000 ]--- Its a driver issue with icg and the intel nic you have Seems to be related to https://forums.unraid.net/topic/133803-intel-ethernet-adapter-sporadically-losing-connectivity-until-reboot/ Edit: OOF, ive bad news for you. It seems like this is a specific issue with Asus and this NIC Ive found following info about it https://www.reddit.com/r/buildapc/comments/xypn1m/network_card_intel_ethernet_controller_i225v_igc/?rdt=62100 You could try to add pcie_port_pm=off pcie_aspm.policy=performance to the syslinux configuration Edit #2 Seems like the solution is working since following can be found here in the forum 6.11.5 - igc 0000:09:00.0 eth0: PCIe link lost [Ryzen 9 7950X] [SOLVED] - General Support - Unraid Edited September 19, 2023 by Mainfrezzer 1 Quote Link to comment
Solution IT_Feldman Posted October 2, 2023 Author Solution Share Posted October 2, 2023 I thought I had responded to this sooner, but I guess I forgot. The links above helped me resolve my issue. It seems like I am also plagued by the power saving feature on the motherboards NIC. The steps outlined above to add the line of code to the syslinux configuration helped me resolve the issue. I'll paste all the links below in one spot for anyone else that has this problem: https://forums.unraid.net/topic/133803-intel-ethernet-adapter-sporadically-losing-connectivity-until-reboot/ https://forums.unraid.net/topic/138177-6115-igc-000009000-eth0-pcie-link-lost-ryzen-9-7950x-solved/ https://www.reddit.com/r/buildapc/comments/xypn1m/network_card_intel_ethernet_controller_i225v_igc/?embed_host_url=https%3A%2F%2Fforums.unraid.net%2Findex.php Quote Link to comment
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