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Unraid keeps going offline, unraid API Error/ API key Network_errorcloud

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My internet provider lost power a few times today. My unraid and router are on a back up battery so they never suddenly dropped. Since then unraid will not stay connected. everything else in home is perfect. I keep getting the follow api error (images) then I will refresh page and have this message "

This site can’t be reached

192-168-13-189.3801155434b49cda6deee2930bd8117aa.myunraid.net refused to connect." for about a minute and then get access again. I have replaced network cable, and moved to new port on switch. .. basically i have ruled out the switch, router, network cable and network card.  the only thing left is unraid itself. Please help.

 

 

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thor-diagnostics-20230702-2359.zip

  • Author

Is there any way to not use the API so this stops happening?

  • Community Expert

The API error should be a symptom, not the problem, but you can uninstall the Connect plugin and re-test.

  • Author

thank you. Trying that now. if it is a symptom, what could some of the causes be? I ruled out the network card, Ethernet cable, Port on switch, internet connection. Even changed its local IP address

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