Y

34 minutes ago, Shonky said:

and it shutdown in under 5 minutes including the doing the diagnostics collection when it worked.

Would need to see those diagnostics, or if they don't finish, enable the syslog server and post that log, it should show what is causing the diagnostics to get collected.

I posted that myself and never had answer. I have syslog enabled and I posted the relevant portion from the shutdown even received and to the hang up. Also posted the diagnostic ran.

12 minutes ago, Nodiaque said:

I posted that myself and never had answer.

Please point to that post; I'll take a look in case I missed it before.

https://forums.unraid.net/topic/144501-unraid-server-locked-up-shutdown-gets-stuck-at-starting-diagnostics-collection/#findComment-1580373

27 minutes ago, Nodiaque said:

https://forums.unraid.net/topic/144501-unraid-server-locked-up-shutdown-gets-stuck-at-starting-diagnostics-collection/#findComment-1580373

This is a different issue. The server is failing to shut down, and the diags are also crashing, probably related to whatever crashed the server.

I meant like the other user, where it always generates the diags on every shutdown, but if finishes shutting down, we can typically see why it's generating the diags.

Can we know why it didn't shutdown? It's happen randomly but quite often. I even had a thread about it (or it was this one). Because my issue is it doesn't shutdown. That's my problem. It's also the title of the thread

Edited September 26, 2025Sep 26 by Nodiaque

12 hours ago, Nodiaque said:

Can we know why it didn't shutdown?

I don't see enough information to see what caused that, if it happens often enough, you can try to boot the server in safe mode with all Docker containers/VMs disabled, let it run as a basic NAS for a few days, if it doesn't happen like that, start turning on the other services one by one, including the individual docker containers.

well, it happened again, I closed all vm and docker before shutdown and had the same crash. I SSH on the server and ran shutdown -n -h -P -f now which closed everything but on my monitor, I still was seing only the crash. I press ctrl+alt+del and it started a reboot (it printed rebooting server on the display). So there's something but nobody can tell me :(

Happened again. server was up less then 24 hours. I did a clean shutdown yesterday. Looking at what's printed on the monitor, it seems once I press shutdown on the gui, it wait only 90 sec before declaring a diagnostic. This is nuts since I have a lot of docker and it take way more time then that to shutdown. Again, I had to ssh into the server to send halt -f -p, wait for all drive dismount and do ctrl+alt+delete to have a complete reboot.

diagnostic file that's suppose to be created isn't there.

edit: just found the 90 sec is a parameter I can set. I though it was a setting for each docker. I'm changing it now for 5 minutes, should help.

Edited November 7, 2025Nov 7 by Nodiaque