severanced Posted September 16, 2023 Share Posted September 16, 2023 Hello, I've been having an issue for the past several months and I'm hoping that I can get some direction on it, I've had an issue where, without warning, my Unraid server looses all connectivity and basically freezes, I can't get anything to show up on screen on the machine itself, and, obviously I'm not able to connect to it. I'm using version 6.12.3. I have to force an unclean shutdown and, of course, a parity check has to ensue once it starts up, I I don't think it's a network issue or power issue and I thought it might be an issue with the USB drive so I replaced it entirely but the issue continued happening, is there anything I can look for, logs or whatever to possibly find out what the issue is? Quote Link to comment
JorgeB Posted September 17, 2023 Share Posted September 17, 2023 Enable the syslog server and post that after a crash together with the diagnostics. Quote Link to comment
severanced Posted September 19, 2023 Author Share Posted September 19, 2023 Thanks, I've got one set up so I'll see what happens with the next crash. Quote Link to comment
severanced Posted October 11, 2023 Author Share Posted October 11, 2023 Hi, My server had a hard crash again and I had to do a hard shutdown. I was able to pull some syslogs and some diagnostics, I hope these will point to something that might be causing the crash. syslog-10.1.1.29.log crusherjoe-diagnostics-20231010-2357.zip Quote Link to comment
JorgeB Posted October 11, 2023 Share Posted October 11, 2023 Unfortunately there's nothing relevant logged, this usually points to a hardware issue, one thing you can try is to boot the server in safe mode with all docker/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one. Quote Link to comment
severanced Posted October 11, 2023 Author Share Posted October 11, 2023 Thanks, I've been buying parts to build a new server, motherboard, memory Etc. My concern with these crashes was that I was going to be taking a piece of hardware that was causing the crash to the new server. Quote Link to comment
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