unraid freezing before I can get diagnostics or even setup syslog

[dstahl]

apologies if this has been covered already. what options do I have if the system freezes before I pull any useful diagnostics or setup syslog.

My system used to freeze sporadically. But I just upgraded to latest release and now it won't stay up more than 15 seconds after it finishes booting.

  It happens in safe mode, and safe mode without gui. my motherboard shows cpu temp normal. and no other errors. I am trying to upgrade bios as well. 

any thoughts on what I can try?

[trurl]

6 minutes ago, dstahl said:

just upgraded

Have you tried rolling back?

[dstahl]

I wasn't able to get to that setting in the gui before it froze.

But.... I just got it to boot again for a bit longer. I changed my docker settings to ipvlan, was able to enable setup syslog to mirror to flash. and then was able to update all my apps and turn off un-need docker instances. 

 

so far it stayed up for over an hour. so crossing my fingers that everything is good now. 

[dstahl]

It did freeze again. 

But I was able to get syslog and diagnostics.

Can anyone help me figure out what is going on to cause this issue? 

syslogsyslog-previoustower-diagnostics-20231221-1933.zip

[itimpi]

5 hours ago, dstahl said:

I wasn't able to get to that setting in the gui before it froze.

You can always manually upgrade/downgrade manually as described here in the online documentation accessible via the ‘Manual’ link at the bottom of the GUI or the DOCS link at the top of each forum page. The Unraid OS->Manual section in particular covers most features of the current Unraid release.

[trurl]

Setup syslog server