alessandro15 Posted February 16 Share Posted February 16 Hi everyone, I recently changed server configuration, including cpu mobo and ram, mobo: Pro WS WRX80E-SAGE SE WIFI II cpu: AMD Ryzen Threadripper PRO 5955WX the rest of the components remained unchanged, no pci card (sata/raid) only a gpu, it sees all the disks including 2 new ones but 1 previously installed 14tb doesn't show it, I have a plus subscription (12 disks) at the moment I also count the one it doesn't see I have 7 x HHD (2 x parity and the rest storage) and 2 nvmi (cache) of the two new disks, 1 was added as parity and the other was to replace an old disk (6tb --> 18tb) you have any ideas, I don't know what to do very urgent I can't even trace your files. I had seen that there was also a command to use for amd processors, but I tried adding syslinux to the file (label Unraid OS GUI Mode kernel /bzimage append initrd=/bzroot,/bzroot-gui pci=realloc=off ) but it doesn't work tower-diagnostics-20240216-1951.zip Quote Link to comment
itimpi Posted February 16 Share Posted February 16 There is no sign of the drive that I can see in the diagnostics. I would carefully check power and SATA cabling. Does the drive show up in the mobo BIOS? Quote Link to comment
JorgeB Posted February 16 Share Posted February 16 You can also swap cables with a different disk and retest. Quote Link to comment
alessandro15 Posted February 16 Author Share Posted February 16 I have already changed 3 cables, tried to reverse two disk and power cables Quote Link to comment
alessandro15 Posted February 16 Author Share Posted February 16 power supply works, since you can hear the disk starting, but it doesn't seem to be visible, I also tried to see if the disk went with another PC with a USB Sata adapter, the disk can be seen easily Quote Link to comment
itimpi Posted February 16 Share Posted February 16 4 minutes ago, alessandro15 said: I have already changed 3 cables, tried to reverse two disk and power cables Have you checked in the BIOS yet? Quote Link to comment
alessandro15 Posted February 16 Author Share Posted February 16 I can't see the disks in the bios, list Quote Link to comment
itimpi Posted February 16 Share Posted February 16 Just now, alessandro15 said: I can't see the disks in the bios, list That suggests the drive may really have failed since you seem to have checked all the obvious candidates. Can you tell if the drive is even spinning up? Quote Link to comment
alessandro15 Posted February 16 Author Share Posted February 16 yes, the unit is running, considering that I don't even see the other disks in the bios Quote Link to comment
alessandro15 Posted February 16 Author Share Posted February 16 however from the position of the disk, I see 7 disks and 2 nvme SMART: /dev/sg0 (e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855) done. SMART: /dev/sg1 (b464c0db5d3b778b4d5cbd22d2cd46d2eeaa43cf15e4f8499038f73f471c607f) done. SMART: /dev/sg2 (9ff38595c5163b14d087a3fac5d5fa579cdfd38ebad57b8af2ccc09f81e50641) done. SMART: /dev/sg3 (85b38d344e2744b116b000c635972f4777a2f18fd502ba5d33d42746c55e4045) done. SMART: /dev/sg4 (456cb68daa8e942d4f05c97ea05fca30fdf30bf57f04b60a72dc7bb1f5edf08b) done. SMART: /dev/sg5 (baffd8a7acd44d182567b7c83e912486fbdceb19f2d3b67eab23bb453bb308b0) done. SMART: /dev/sg6 (30d3441bf9fb3be23cd58a673df37d6cbeca800014f2ee6cecd159d63f43ff73) done. SMART: /dev/nvme0n1 (4426aeb7afc0c86f07f97e2437d1d19fbf65fdc572e074f9e3bf82087f56d710) done. SMART: /dev/nvme1n1 (2867f0084bf5657feece6e541eed29a61ac934ac79fe695f720be56e7abf6bdb) done. Quote Link to comment
alessandro15 Posted February 16 Author Share Posted February 16 it almost seems like it doesn't recognize the serial number, but it definitely hasn't been changed, the disks have just been moved to the new server, and 2 disks added one that replaced the old 6tb (still in my possession and not formatted) Quote Link to comment
alessandro15 Posted February 16 Author Share Posted February 16 2 minutes ago, alessandro15 said: however from the position of the disk, I see 7 disks and 2 nvme SMART: /dev/sg0 (e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855) done. SMART: /dev/sg1 (b464c0db5d3b778b4d5cbd22d2cd46d2eeaa43cf15e4f8499038f73f471c607f) done. SMART: /dev/sg2 (9ff38595c5163b14d087a3fac5d5fa579cdfd38ebad57b8af2ccc09f81e50641) done. SMART: /dev/sg3 (85b38d344e2744b116b000c635972f4777a2f18fd502ba5d33d42746c55e4045) done. SMART: /dev/sg4 (456cb68daa8e942d4f05c97ea05fca30fdf30bf57f04b60a72dc7bb1f5edf08b) done. SMART: /dev/sg5 (baffd8a7acd44d182567b7c83e912486fbdceb19f2d3b67eab23bb453bb308b0) done. SMART: /dev/sg6 (30d3441bf9fb3be23cd58a673df37d6cbeca800014f2ee6cecd159d63f43ff73) done. SMART: /dev/nvme0n1 (4426aeb7afc0c86f07f97e2437d1d19fbf65fdc572e074f9e3bf82087f56d710) done. SMART: /dev/nvme1n1 (2867f0084bf5657feece6e541eed29a61ac934ac79fe695f720be56e7abf6bdb) done. using Disk Location Quote Link to comment
alessandro15 Posted February 16 Author Share Posted February 16 root@Tower:~# sudo fdisk -l Disk /dev/sda: 28.9 GiB, 31029460992 bytes, 60604416 sectors Disk model: DataTraveler 3.0 Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disklabel type: dos Disk identifier: 0x00000000 Device Boot Start End Sectors Size Id Type /dev/sda1 * 2048 60604415 60602368 28.9G c W95 FAT32 (LBA) Disk /dev/nvme0n1: 931.51 GiB, 1000204886016 bytes, 1953525168 sectors Disk model: Samsung SSD 980 PRO 1TB Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disklabel type: dos Disk identifier: 0xebd7e948 Device Boot Start End Sectors Size Id Type /dev/nvme0n1p1 2048 1953525167 1953523120 931.5G 83 Linux Disk /dev/nvme1n1: 931.51 GiB, 1000204886016 bytes, 1953525168 sectors Disk model: Samsung SSD 980 PRO 1TB Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disklabel type: dos Disk identifier: 0xebd7e8b6 Device Boot Start End Sectors Size Id Type /dev/nvme1n1p1 2048 1953525167 1953523120 931.5G 83 Linux Disk /dev/sdb: 18.19 TiB, 20000588955648 bytes, 39063650304 sectors Disk model: ST20000NM007D-3D Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disklabel type: gpt Disk identifier: 4E59AAC9-CFC9-184B-8B23-90FAFE3536AB Device Start End Sectors Size Type /dev/sdb1 2048 39063650270 39063648223 18.2T Linux filesystem Disk /dev/sdd: 16.37 TiB, 18000207937536 bytes, 35156656128 sectors Disk model: ST18000NM000J-2T Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disklabel type: gpt Disk identifier: F8B97DF9-A2A8-4288-BDCB-A67682ABC331 Device Start End Sectors Size Type /dev/sdd1 64 35156656094 35156656031 16.4T Linux filesystem Disk /dev/sdc: 14.55 TiB, 16000900661248 bytes, 31251759104 sectors Disk model: ST16000NM001G-2K Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disklabel type: gpt Disk identifier: B213EFE8-CBD0-4B40-9158-4E2AA849A4AB Device Start End Sectors Size Type /dev/sdc1 2048 31251759070 31251757023 14.6T Linux filesystem Disk /dev/sdf: 10.91 TiB, 12000138625024 bytes, 23437770752 sectors Disk model: WDC WD120EDAZ-11 Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disklabel type: gpt Disk identifier: 50C60B26-5F36-E84A-8CE2-A7C70D375516 Device Start End Sectors Size Type /dev/sdf1 2048 23437770718 23437768671 10.9T Linux filesystem Disk /dev/sdg: 16.37 TiB, 18000207937536 bytes, 35156656128 sectors Disk model: ST18000NM000J-2T Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk /dev/sde: 18.19 TiB, 20000588955648 bytes, 39063650304 sectors Disk model: ST20000NM007D-3D Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Quote Link to comment
alessandro15 Posted February 16 Author Share Posted February 16 it doesn't seem to see, only with disk location, by forcing the scan it sees the disk Quote Link to comment
alessandro15 Posted February 16 Author Share Posted February 16 same PC but started with a test SSD with Win 11 reads all discs Quote Link to comment
JorgeB Posted February 17 Share Posted February 17 I see the same devices in Windows as Unraid, 9 devices total, not counting the Windows SSD Quote Link to comment
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