bkavanaugh Posted August 9 Share Posted August 9 We had bad storms roll through Omaha last week and our power was off for a few days. Since then, I've been unable to access my Unraid server. Weirdly, the docker containers that I assigned specific IP addresses, like Plex, I can get to (though they apparently can't get to the network, as the shares don't appear to be working as nothing plays). In syslog, I see messages like this: Aug 4 04:33:50 Vitalstatistix rsyslogd: omfwd/udp: socket 5: sendto() error: Network is unreachable [v8.2102.0 try https://www.rsyslog.com/e/2354 ] I tried adding a new network card, and I tried rolling back to a backup, but neither worked. The backup made it worse, as I could no longer connect to the Plex instance. The dual onboard nic is bonded. Booting to the GUI doesn't work; I never get that display. I can get to the command prompt. Any suggestions on how to troubleshoot or what to do here? Quote Link to comment
JonathanM Posted August 9 Share Posted August 9 28 minutes ago, bkavanaugh said: I can get to the command prompt. Attach diagnostics to your next post in this thread. Quote Link to comment
bkavanaugh Posted August 10 Author Share Posted August 10 vitalstatistix-diagnostics-20240810-0620.zip Here's the diagnostics file from shutting down this morning. Quote Link to comment
JorgeB Posted August 10 Share Posted August 10 Everything looks normal to me, can you access using the IP? http://10.20.69.10 Quote Link to comment
bkavanaugh Posted August 10 Author Share Posted August 10 No, I cannot access it. I can't ping the address, either (nor from the firewall). From the command line, I can't ping anything. Syslog has entries like this in it: Aug 10 04:43:01 Vitalstatistix root: Fix Common Problems: Error: Unable to communicate with GitHub.com Aug 10 04:43:01 Vitalstatistix root: Fix Common Problems: Other Warning: Could not check for blacklisted plugins Aug 10 04:43:07 Vitalstatistix root: Fix Common Problems: Warning: Missing DNS entry for host Aug 10 04:43:07 Vitalstatistix root: Fix Common Problems: Other Warning: Could not perform unknown plugins installed checks Aug 10 04:43:07 Vitalstatistix root: Fix Common Problems: Error: Old version of SSD Trim Schedule Aug 10 04:43:13 Vitalstatistix sSMTP[6217]: Unable to locate smtp.live.com Aug 10 04:43:13 Vitalstatistix sSMTP[6217]: Cannot open smtp.live.com:587 I can get to the Plex server (docker container), running on a separate IP address (10.20.69.30), but it doesn't appear able to access the file shares as nothing will play from it. Quote Link to comment
Frank1940 Posted August 10 Share Posted August 10 (edited) This is probably a stupid question but have you assigned the server's IP address (10.20.69.10) as a static address on your router? Another thing to try is to reboot the network switch. EDIT: Two more things. First--- Do you need an iv6 address? (Most US citizens do not require it for their home networks.) Second--- Have you tried booting into the GUI mode using monitor/keyboard attached to the server? Edited August 10 by Frank1940 Quote Link to comment
bkavanaugh Posted August 10 Author Share Posted August 10 I rebooted both the switch and the firewall. The firewall (pfSense) does show the lease as active, but I can't ping it. Quote Link to comment
bkavanaugh Posted August 10 Author Share Posted August 10 I can't ping from the switch, either. Quote Link to comment
Frank1940 Posted August 10 Share Posted August 10 Try booting into the 'Safe Mode'.... Quote Link to comment
bkavanaugh Posted August 10 Author Share Posted August 10 UI is reachable in safe mode. Quote Link to comment
Frank1940 Posted August 10 Share Posted August 10 13 minutes ago, bkavanaugh said: UI is reachable in safe mode. As I recall, this means you have a plugin problem. I have never had one of these--- knock on wood! I have no real suggestions at this point but one of the other fellows who are participants should have some ideas on how to proceed from here... 1 Quote Link to comment
Solution JorgeB Posted August 11 Solution Share Posted August 11 17 hours ago, Frank1940 said: As I recall, this means you have a plugin problem. Most likely, uninstall or disable all plugins, then reinstall one by one to see if you can find the culprit. 1 Quote Link to comment
bkavanaugh Posted August 11 Author Share Posted August 11 How do I uninstall or disable them from safe mode? There aren't any listed. Or do I just rename the config/plugins folder? Quote Link to comment
JorgeB Posted August 11 Share Posted August 11 1 hour ago, bkavanaugh said: Or do I just rename the config/plugins folder? you can rename all the *.plg files, leave the folders for now. Quote Link to comment
bkavanaugh Posted August 11 Author Share Posted August 11 (edited) Haven't figured out which plugin it is yet, but disabling them all and re-enabling them one-by-one was the solution. Thanks! Edited August 12 by bkavanaugh clarify not re-enabling them all at once Quote Link to comment
bkavanaugh Posted August 12 Author Share Posted August 12 For reference, it was the Tips & Tweaks plugin. I can't remember the last time I changed anything in that, but maybe a recent update was the culprit. I don't think I need it, so I've left it uninstalled for now. Quote Link to comment
Frank1940 Posted August 12 Share Posted August 12 11 minutes ago, bkavanaugh said: For reference, it was the Tips & Tweaks plugin. I can't remember the last time I changed anything in that, but maybe a recent update was the culprit. I don't think I need it, so I've left it uninstalled for now. You might want to post this info up in the support thread and see what advice they might have.... Quote Link to comment
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