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Error on array

Featured Replies

Hi, untill this mornig was all ok.

I had upgrade my system from 7.0Beta4 to 7 RC1 and now i have this error

Disk 3 ----Unmountable: wrong or no file system

how can i solve, without any data loss?

thanks

 

image.thumb.png.4cc361947c0afe5861d261dffe877c23.png

lordbyenas-diagnostics-20241203-1105.zip

Solved by JorgeB

  • Community Expert

Unlikely that this is directly related to the upgrade, please post the output from:

 

zpool import

 

  • Author

  pool: disk3
     id: 6922932914696885556
  state: ONLINE
status: Some supported features are not enabled on the pool.
        (Note that they may be intentionally disabled if the
        'compatibility' property is set.)
 action: The pool can be imported using its name or numeric identifier, though
        some features will not be available without an explicit 'zpool upgrade'.
 config:

        disk3       ONLINE
          md3p1     ONLINE

  • Community Expert

Now type 

 

zpool import disk3

 

And post the results

  • Author

zpool import disk3

cannot import 'disk3': error
        Destroy and re-create the pool from
        a backup source.

 

i tried also with

 zpool import 6922932914696885556
cannot import 'disk3': I/O error
        Destroy and re-create the pool from
        a backup source.

 

two different error ...a general error and I/O error

Could be the cable?

Edited by Lordbye

  • Author

i see also in disk spec and that what i see:

 

Dec  3 11:58:38 LordbyeNas kernel: ata34: SATA max UDMA/133 abar m131072@0xfc780000 port 0xfc780180 irq 72
Dec  3 11:58:38 LordbyeNas kernel: ata34: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
Dec  3 11:58:38 LordbyeNas kernel: ata34.00: ATA-10: ST4000VN006-3CW104, SC60, max UDMA/133
Dec  3 11:58:38 LordbyeNas kernel: ata34.00: 7814037168 sectors, multi 16: LBA48 NCQ (depth 32), AA
Dec  3 11:58:38 LordbyeNas kernel: ata34.00: configured for UDMA/133
Dec  3 11:58:38 LordbyeNas kernel: sd 34:0:0:0: [sdi] 7814037168 512-byte logical blocks: (4.00 TB/3.64 TiB)
Dec  3 11:58:38 LordbyeNas kernel: sd 34:0:0:0: [sdi] 4096-byte physical blocks
Dec  3 11:58:38 LordbyeNas kernel: sd 34:0:0:0: [sdi] Write Protect is off
Dec  3 11:58:38 LordbyeNas kernel: sd 34:0:0:0: [sdi] Mode Sense: 00 3a 00 00
Dec  3 11:58:38 LordbyeNas kernel: sd 34:0:0:0: [sdi] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
Dec  3 11:58:38 LordbyeNas kernel: sd 34:0:0:0: [sdi] Preferred minimum I/O size 4096 bytes
Dec  3 11:58:38 LordbyeNas kernel: sdi: sdi1
Dec  3 11:58:38 LordbyeNas kernel: sd 34:0:0:0: [sdi] Attached SCSI disk
Dec  3 11:59:47 LordbyeNas emhttpd: online: ST4000VN006-3CW104_ZW60CZGR (sdi) 512 7814037168
Dec  3 11:59:47 LordbyeNas kernel: mdcmd (4): import 3 sdi 64 3907018532 0 ST4000VN006-3CW104_ZW60CZGR
Dec  3 11:59:47 LordbyeNas kernel: md: import disk3: (sdi) ST4000VN006-3CW104_ZW60CZGR size: 3907018532 
Dec  3 11:59:48 LordbyeNas emhttpd: read SMART /dev/sdi
Dec  3 12:25:17 LordbyeNas emhttpd: spinning down /dev/sdi
** Press ANY KEY to close this window ** 

 

and also there are no error in SMART self test or extended test

  • Community Expert
1 hour ago, Lordbye said:

Could be the cable?

Looks like a filesystem issue, not hardware, likely it won't work but try:

 

zpool import -o readonly=on disk3

 

  • Author

i try command but report same error:

 

root@LordbyeNas:~# zpool import -o readonly=on disk3
cannot import 'disk3': I/O error
        Destroy and re-create the pool from
        a backup source.

  • Community Expert

I'm afraid you will need to format and restore the data from a backup, if there's no backup, you can try a file recovery app, like UFS explorer.

 

P.S. you could try to see if the emulated disk mounts, but most likely will be the same, and you leave you with an unprotected array in the end.

  • Author

which backup? i use unraid to store data..i can 't reconstruct data with parity disk?

use app UFS explorer, do ypu mean connect to another pc and try to recover data? 

 

now i have also that

image.thumb.png.55c76e03a26b631660ce39a423f0bf7f.png

  • Community Expert
  • Solution

Unraid is not a backup, you should have backups of anything important, if you don't have one, try UFS explorer, and yes, you can run it with a Windows PC for example, just connect that disk to it, the free trial should show you if/what it can recover.

 

You can also try the emulated disk like mentioned, in case it works, but most likely it won't, but if you want to try that you first need to rebuild disk1

  • Author

about disk1 why is it emulated? how to rebuild disk1? is better to wait that disk3 is ok?

 

I have no backup, it is a nas for film so i have no enough pace on pc.

meanwhile i'm  trying to recover with ufs

image.png.3bb547f38f6e5ea51b967329d0052b9f.png

Edited by Lordbye

  • Author

i have finish scan, but it doesn't copy files to my disk :(

on pc disk i have enough space for files :(

 

image.png.06884e2cd53f04f628dd28ba7dc4e9f6.png

  • Author

now disk 1 is rebuilding correctly..or it seems

image.thumb.png.ba1a740bc55ad293684c0f69fa30582b.png

 

image.thumb.png.5126d685f871d2a9c426dc822976e3d0.png

 

Disk3 i'm trying like this..

image.thumb.png.b2cae5f3eef40cd7e1a2d8cf6a5340f2.png

  • Author

I start in maintenance mode and tried to mount as unassigned device..no luck.

i put it back and now i'm in that 

 

image.thumb.png.058dc9926e259ef47a7ec9ae01050323.png

image.png.6b4a40cfb0f27dc80bc52627e228cc91.png

 

Hope to recover data...

  • Community Expert

You used the wrong command when you tried the xfs_repair  via the CLI as you got the device name wrong (a not uncommon mistake)!

 

You should try again doing the check filesystem via the GUI (to avoid a mistake in the command) and let us know what the output of that is,

  • Author

/dev/sdj was disk3 

now system is "rebuilding" data on disk3...hope after it will be ok...

 

image.thumb.png.92c7685c40f63fdc2fa0276e770c0c80.png

 

image.png.2d2f2792360bcfbeb9bf4b26efb04849.png

Edited by Lordbye

  • Community Expert
1 minute ago, Lordbye said:

/dev/sdj was disk3 

now system is "rebuilding" data...hope after it will be ok...

Note that if a disk shows as unmountable before starting a rebuild it will show the same at the end and still need you to run a check filesystem to rectify this.  WE typically recommend that is done before starting the rebuild for this reason.

  • Author

ok so try to chek disk with 

xfs_repair /dev/sdj (disk3)

 

or xfs_repair -v /dev/sdj

  • Community Expert

The disk was formatted with zfs, xfs_repair won't do anything.

 

13 hours ago, Lordbye said:

i have finish scan, but it doesn't copy files to my disk :(

on pc disk i have enough space for files

I assume that's from UFS explorer?» You would need to contact their support.

  • Author

i  tried but i'm still waiting an answer

 

  • Author

 

 

it finish now and 

image.thumb.png.f7f7bf4967a1b706f873b1dcc4219f69.png

 

in the disk if i try scrub, i can't because it is greyed

image.png.cf1815c6dff98e2b89eb1da95b15c4bd.png

 

Edited by Lordbye

  • Community Expert
40 minutes ago, Lordbye said:

it finish now and 

 

Did you miss this?

7 hours ago, JorgeB said:

The disk was formatted with zfs, xfs_repair won't do anything.

 

Scrub only works with the filesystem mounted, so it cannot help, your best bet for data recovery in this situation is UFS explorer, or another similar data recovery app that supports zfs.

  • Author

, i have to put it again in pc:... , 25 hours of check...and hope it copy data :( (waiting for an answer)

 

do you know other similar programs?

 

Edited by Lordbye

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