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New Seagate drive chirps, but only in server

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Bought a new 14TB Seagate drive during Black Friday.  Did Pre-Clear x2, everything turned out fine.  No issues.

Hooked it into the server, replacing a 4TB drive (as drive #8), and started the rebuild.  For some reason shortly after starting, drive #7 also fell out of sync (I've got double parity).  So I stopped, set both up for rebuild, and restarted it.  The new drive (#8) started making a chirping noise, and the rebuild was SLOW.  Going to bed, I woke up to it being 2% rebuilt.

So I stopped it, set #7 to rebuild on its own (it ran a LOT quicker), and moved my new Seagate to my Windows machine, and ran SeaTools on the drive.  It checked the whole drive, no issues, no sound.

After #7 rebuilt and SeaTools finished scanning, I hooked my new Seagate as #8 again.  This time #6 fell out of sync.  It ran really slow again.  Again, I pulled the new drive and rebuilt #6.  During that time, I discovered that there can often be problems with Seagate drives with auto-head parking.  I ran the tool to fix that issue.

Now #6 is done rebuilding and I plugged #8 back in again.  This time nothing fell out of sync!  But again, I've got this chirping noise that only occurs when I'm rebuilding, and it's slow (4 hours and I'm at .7% - so a rebuild will take... 24 days?).  I've attached a video of what the noise sounds like.  

Does anyone have any ideas why it's chirping and it's so slow?

Edited by Jeff in Indy
Incomplete.

  • Community Expert

I might suggest that you provide the full model number of the drive.  (It might provide some clue as to what is going on...)

  • Author

Here's the CrystalDisk Info, if that'll help:

 

----------------------------------------------------------------------------
CrystalDiskInfo 9.5.0 (C) 2008-2024 hiyohiyo
                                Crystal Dew World: https://crystalmark.info/
----------------------------------------------------------------------------

----------------------------------------------------------------------------
 (06) ST14000NM0121
----------------------------------------------------------------------------
           Model : ST14000NM0121
        Firmware : SN01
       Disk Size : 14000.5 GB (8.4/137.4/14000.5/14000.5)
     Buffer Size : Unknown
     Queue Depth : 32
    # of Sectors : 27344764928
   Rotation Rate : 7200 RPM
       Interface : Serial ATA
   Major Version : ACS-4
   Minor Version : ----
   Transfer Mode : SATA/600 | SATA/600
  Power On Hours : 291 hours
  Power On Count : 9754 count
     Temperature : 29 C (84 F)
   Health Status : Good
        Features : S.M.A.R.T., NCQ, GPL
       APM Level : ----
       AAM Level : ----
    Drive Letter : 

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 _82 _64 _44 00000898D269 Read Error Rate
03 _96 _94 __0 000000000000 Spin-Up Time
04 _91 _91 _20 00000000261A Start/Stop Count
05 100 100 _10 000000000000 Reallocated Sectors Count
07 _79 _60 _30 0000045A9886 Seek Error Rate
09 100 100 __0 000000000123 Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C _91 _91 _20 00000000261A Power Cycle Count
12 100 100 _50 000000000000 Vendor Specific
BB 100 100 __0 000000000000 Reported Uncorrectable Errors
BC 100 100 __0 000000000000 Command Timeout
BE _71 _44 __0 00001D1B001D Airflow Temperature
C0 _96 _96 __0 000000002615 Power-off Retract Count
C1 _96 _96 __0 00000000269D Load/Unload Cycle Count
C2 _29 _56 __0 00110000001D Temperature
C5 100 100 __0 000000000000 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
C8 100 100 __1 000000000000 Write Error Rate
F0 100 100 __0 344E000000BF Head Flying Hours
F1 100 253 __0 00138E2F646F Total Host Writes
F2 100 253 __0 0018A54EA75D Total Host Reads

 

  • Community Expert

It looks like a power/connection problem with the server

  • Community Expert

Are you using power splitters on the server as they can cause problems?   Are you sure your PSU can handle the required load?

  • Author
8 hours ago, JorgeB said:

It looks like a power/connection problem with the server

If you're getting that from the log, that log was obtained while it was plugged into my Windows machine.

  • Author
7 hours ago, itimpi said:

Are you using power splitters on the server as they can cause problems?   Are you sure your PSU can handle the required load?

My UPS load is at 127W.  This drive replaced a 4TB that had no problems at all, so unless this hard drive has more power consumption than the last one, it didn't change.

I wasn't seeing any errors about losing connection to the drive, but I'm not sure.

I DO know that my #6 drive has connection issues, it fell out of sync again.  When my new one finishes rebuilding, I'm going to swap cables.  The server has been up for 26 hours, and the rebuild is at 22%.  So it is getting better, and I'm not hearing the chirping as often.  So maybe it will resolve itself. 

  • Community Expert
15 hours ago, Jeff in Indy said:

If you're getting that from the log

You didn't post any logs, it's based on the description

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