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UnRaid System crashes/lockup after boot. Array starts normally, all dockers start and run. within first hour, crash/lockup/non-responsive. Need assistance with troubleshooting steps.

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UnRaid server keeps crashing/freezing during parity checks after booting. It seemed to remain running with array online and dockers running, as long as parity checks arent run.

Short SMART self-tests dont show any failing drives. Running extended SMART self-tests now.

I have not opened the case or modified anything, aside from introducing a new UPS, but powered down safely before unplugging. Might have had one unsafe power down when I had the cables hooked up incorrectly.

Parity checks get to differing places before locking up entire machine. Slow and seemingly random parity sync errors, sometimes rapid, sometimes 100GB apart on parity operations. Haven't made it past 1TB without a lockup.

Will work to backup shares after extended self-test completes.

Any insight from anyone else on this? What files or information would you need to offer any insight? Does the symptoms tend to point to a hardware issue, or a software/file issue?

Solved by trurl

  • Community Expert
16 minutes ago, marginal-firing7693 said:

have not tried memtest. Do you have a procedure for that?

It is an option on the Unraid boot menu.

  • Community Expert
16 minutes ago, marginal-firing7693 said:

I have not tried memtest

It is an option in the boot menu as the server is coming up. Note that it is conclusive only if it finds a failure. Run time should be on the order of 24 hours...

  • Author

Thank you all,

I will hook up monitor and try booting into MemTest on next boot. I just started remote syslog server to my Synology NAS.

Will the MemTest be able to give usable data if the server locks up within 1 hour?

  • Community Expert
39 minutes ago, marginal-firing7693 said:

Will the MemTest be able to give usable data if the server locks up within 1 hour?

If a memtest gives anything other than 0 errors you have a RAM problem. If it locks up while running memtest then you have a hardware issue such as CPU, cooling or motherboard.

  • Author

Ill run memtest tomorrow.

Thank you all for the help so far.

  • Author

ran another parity check after the system was able to run for ~4 hours without issue, got 51% through (9.1TB). First errors reported to the remote syslog are below:

image.png

Ill start a reboot with memtest now.

  • Community Expert
  • Solution
1 hour ago, marginal-firing7693 said:

Ill start a reboot with memtest now.

You must not attempt to run any computer unless memory is working perfectly. Everything goes through RAM. The OS and other executable code, your DATA. EVERYTHING. The CPU can't do anything with anything until it is loaded into RAM.

  • Author
18 hours ago, trurl said:

You must not attempt to run any computer unless memory is working perfectly. Everything goes through RAM. The OS and other executable code, your DATA. EVERYTHING. The CPU can't do anything with anything until it is loaded into RAM.

Understood. As of this morning, 8 passes, 0 errors. Still running.

I am also going to power down and pull all modules, as memtest is claiming 2 modules are running at 3200MT/s, and two running at 3000MT/s.

  • Author

MemTest has been running for ~36 hours, with over 20 passing and 0 failing/errors.

Is next step of removing all but 1 RAM module and testing stability again?

  • Community Expert
On 1/11/2026 at 6:53 PM, marginal-firing7693 said:

an another parity check after the system was able to run for ~4 hours without issue, got 51% through (9.1TB). First errors reported to the remote syslog are below:

Can you zip and post the whole log?

  • Author

Yes. Ill post that shortly. Also, 51 hours in MemTest without a fault. See attachment.

Grabbing logs now. 20260113_215525.jpg

  • Author

Found that the RAM packages were two different clock speeds. While this has been the case since the initial build, I removed one set, and started the server back up. It has run for 2 days, and there have been many nvidia driver faults relating to communications, so I removed that plug-in for now. Its only being used for Plex, which is down currently due to this.

With array spun up and no dockers running, system seems stable. Going to try a non-correcting parity check to see if the HBA is problematic. I might have a second one I can try swapping out for troubleshooting.

  • Author

All,

One set of my RAM was dying, or the mismatch randomly began causing several issues. Down to 1 set of RAM (3200 MT/s) and have passed 3 Parity Checks with 0 errors, as well as uptime over 6 days.

Thank you all for the help. Ill Mark A Solution shortly.

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