June 9, 201214 yr Hello all, I am running unraid 4.7 and after a power outage I noticed that one of my newly added disks as a red dot, DISK_DSBL, next to it. Weird thing was, unraid did not start a parity check after the outage, usually it would do this. How do you force a parity check? This drive is a Seagate ST2000DL003 2TB and has been in my system as a hot spare for half a year. Below is some of the output from the various commands: smartctl -a /dev/sdf attached file but i see this in the log Error 1 occurred at disk power-on lifetime: 6490 hours (270 days + 10 hours) hdparm -I /dev/sdf attached file fdisk -l dev/sdf No output from this command dd if=/dev/sdf count=1 | od -c 0000000 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 1+0 records in 1+0 records out * 512 bytes (512 B) copied0000700 \0 \0 203 \0 \0 \0 @ \0 \0 \0 p 210 340 350 \0 \0 0000720 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 * 0000760 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 U 252 0001000 , 0.0169594 s, 30.2 kB/s Please any suggestions would be very helpful, the drive has been barely used. Thanks hdparm.txt smartctl.txt
June 9, 201214 yr ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 093 093 006 Pre-fail Always - 189158713 5 Reallocated_Sector_Ct 0x0033 066 066 036 Pre-fail Always - 22552 7 Seek_Error_Rate 0x000f 100 253 030 Pre-fail Always - 760827 195 Hardware_ECC_Recovered 0x001a 022 022 000 Old_age Always - 189158713 197 Current_Pending_Sector 0x0012 001 001 000 Old_age Always - 9448 198 Offline_Uncorrectable 0x0010 001 001 000 Old_age Offline - 9448 These are the lines from the SMART test that look to be of concern. I think I would RMA the drive, but I'm not that great at reading these things, so you might want to wait for a second opinion.
June 9, 201214 yr Author Thanks for the reply kenoka, I may have to rma it, will wait for a second opinion.
June 9, 201214 yr Author First time RMAing a disk, bought it 8/30/2011 at Newegg, so contact newegg or seagate?
June 9, 201214 yr Author another question, so i'm assuming i will have to remove the disk from the array to send to seagate, so the lead time between sending the drive and receiving a new drive the array will remain unprotected against another disk failure, correct?
June 9, 201214 yr You cannot "force" a parity check when a disk has been disabled. Since your disk has been proven to be in the process of failing, you should replace it as soon as possible. (with over 22000 re-allocated sectors and 9448 pending re-allocation I would have expected the SMART status to have already failed.... This is obviously one where either there are LOTS more spare sectors than usual, or, a really unusual implementation of SMART as the raw value is usually an accurate count) Replace the drive ASAP. Yes, the array will be unprotected until you install the replacement. Joe L.
June 9, 201214 yr you can have seagate preship you a replacement drive for $10.95. It will include the return box, packing material and a prepaid shipping label. This is what I do, so I dont have to wait for it to go back, them to process it and ship out the replacement..... Myk PS - 10.95 is close to what it costs me to ship it back on my own, plus finding a suitable box to ship it in etc.....
June 9, 201214 yr you can have seagate preship you a replacement drive for $10.95. It will include the return box, packing material and a prepaid shipping label. This is what I do, so I dont have to wait for it to go back, them to process it and ship out the replacement..... Myk PS - 10.95 is close to what it costs me to ship it back on my own, plus finding a suitable box to ship it in etc..... That makes it a no-brainer to me...
June 9, 201214 yr plus if they are out of stock for the replacement drive - you get to wait, going the preship route - for example for me had a 1.5Tb, was out of stock/discontinued - they sent me a 2TB replacement instead. Otherwise I would have had to wait for a 1.5TB somewhere to be repaired and then shipped to me.... The reconditioned drives from seagate come back with a green border on the labels - I am in the process of sending back a once repaired drive back a 2nd time. It all of a sudden starting making head clicking noises and brought down the array.... Myk
June 11, 201214 yr you can have seagate preship you a replacement drive for $10.95. It will include the return box, packing material and a prepaid shipping label. This is what I do, so I dont have to wait for it to go back, them to process it and ship out the replacement..... Which region are you in? I have a Samsung 1.5TB which appears to be dying and Seagate now handles the RMA process for Samsung drives in AU. It costs about $15 AUD to return a drive to Seagate in Sydney (I'm in Melbourne). I'm still testing it but these are the SMART attributes which make me think it's sick (that and it is disabled in the UnRAID status window):- 183 Runtime_Bad_Block = 39 (raw value) 195 Hardware_ECC_Recovered = 1997 (RAW value) 200 Multi_Zone_Error_Rate = 1 (RAW value) It's about 50% through the long test now and is making alarm beep type noises every second now, not sure if it's just seek noise but it's loud.
June 11, 201214 yr am in the US, but I use the segate.com website via the support > warranty tab... Myk
June 11, 201214 yr Maybe the pre-ship option is not available to AU customers, it's not mentioned on the AU Returns Policy page:- http://www.seagate.com/au/en/support/warranty-and-returns/packing-and-shipping-instructions/
June 11, 201214 yr Yeah will try but won't keep my hopes up. BTW, it's making a noise very similar to the HDD in this YouTube clip, has been doing this for the last few hours and still has 30% of the long test to go. The drive in the clip also happens to be a Samsung 1.5TB but I don't know if it's the same model that I have (mine's an internal drive).
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