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Need Help Disk Disabled at end of Parity Check

Featured Replies

I had a parity drive failure in mid August.  I RMAed the drive, replaced it and then recalculated parity from my data drives.  All of this happened without any issues.  On 9/1/12 unmenu ran its scheduled monthly parity check.  I was getting hourly email notifications and noticed it was taking a long time...at one point I noticed that the parity check was going at 20 kb/s when I normally see 40,000 kb/s.  At the time I was getting 20kb/s I remotely connected to my unraid server and pulled up the main user interface.  At that time all drives were green, however I noticed disk5 had errors listed.  I was on vacation so I did not have direct access to the server.  Utimately the parity check finished however when it finished the parity drive was disabled and has the red dot next to it.  Attached is a screenshot.  I have a syslog however it is too large to attach.  However,  here is a link to the zipped syslog in my public dropbox folder:  https://dl.dropbox.com/u/10262611/syslog-2012-09-05.zip

Thanks,

 

Dan

1-Tower_-_Main_-_Google_Chrome_952012_12531_PM.jpg.d3038b13da9d276a909894164dc7cdef.jpg

Post SMART reports for parity and disk7.

  • Author

 

For the Parity I get this:

 

Smartctl open device: /dev/sda failed: No such device

 

Disk 7 Smart Report:  I get this (the /dev/sba:

 

Smartctl open device: /dev/sdb failed: No such device

 

I tried to browse disk7 and I can't get any files to open???

 

 

 

 

Disk 5 Smart Report:

 

Statistics for /dev/sdc WDC_WD10EARS-00Y_WD-WCAV56190116

smartctl -a -d ata /dev/sdc

smartctl 5.39.1 2010-01-28 r3054 [i486-slackware-linux-gnu] (local build)

Copyright © 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

 

=== START OF INFORMATION SECTION ===

Device Model:    WDC WD10EARS-00Y5B1

Serial Number:    WD-WCAV56190116

Firmware Version: 80.00A80

User Capacity:    1,000,204,886,016 bytes

Device is:        Not in smartctl database [for details use: -P showall]

ATA Version is:  8

ATA Standard is:  Exact ATA specification draft version not indicated

Local Time is:    Wed Sep  5 18:06:04 2012 EDT

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: FAILED!

Drive failure expected in less than 24 hours. SAVE ALL DATA.

See vendor-specific Attribute list for failed Attributes.

 

General SMART Values:

Offline data collection status:  (0x82) Offline data collection activity

was completed without error.

Auto Offline Data Collection: Enabled.

Self-test execution status:      (  73) The previous self-test completed having

a test element that failed and the test

element that failed is not known.

Total time to complete Offline

data collection: (18960) seconds.

Offline data collection

capabilities: (0x7b) SMART execute Offline immediate.

Auto Offline data collection on/off support.

Suspend Offline collection upon new

command.

Offline surface scan supported.

Self-test supported.

Conveyance Self-test supported.

Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

power-saving mode.

Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine

recommended polling time: (  2) minutes.

Extended self-test routine

recommended polling time: ( 219) minutes.

Conveyance self-test routine

recommended polling time: (  5) minutes.

SCT capabilities:       (0x3031) SCT Status supported.

SCT Feature Control supported.

SCT Data Table supported.

 

SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate    0x002f  197  197  051    Pre-fail  Always      -      64859

  3 Spin_Up_Time            0x0027  126  121  021    Pre-fail  Always      -      6666

  4 Start_Stop_Count        0x0032  098  098  000    Old_age  Always      -      2248

  5 Reallocated_Sector_Ct  0x0033  097  097  140    Pre-fail  Always  FAILING_NOW 818

  7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -      0

  9 Power_On_Hours          0x0032  074  074  000    Old_age  Always      -      19348

10 Spin_Retry_Count        0x0032  100  100  000    Old_age  Always      -      0

11 Calibration_Retry_Count 0x0032  100  253  000    Old_age  Always      -      0

12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      66

192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      26

193 Load_Cycle_Count        0x0032  151  151  000    Old_age  Always      -      148296

194 Temperature_Celsius    0x0022  117  114  000    Old_age  Always      -      30

196 Reallocated_Event_Count 0x0032  001  001  000    Old_age  Always      -      783

197 Current_Pending_Sector  0x0032  193  193  000    Old_age  Always      -      1235

198 Offline_Uncorrectable  0x0030  200  198  000    Old_age  Offline      -      0

199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -      0

200 Multi_Zone_Error_Rate  0x0008  200  032  000    Old_age  Offline      -      19

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error

# 1  Short offline      Completed: unknown failure    90%    19348        -

 

SMART Selective self-test log data structure revision number 1

SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

  • Author

Based on the above results, I am at a loss as to how to proceed.  Not sure if I should power cycle my unraid box?  One interesting note....the parity drive, disk 5 and disk 7  are all on pcie monoprice sata cards...the one with the sil3132 chipset.  In the past it seems like the drives that have failed have always been connected to one of these cards.

If you search through the forum a believe a user was having a problem with the sil chip-set causing him to have some kind of silent corruption. Looks like disk 5 need to be replaced:

 

SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate    0x002f  197  197  051    Pre-fail  Always      -      64859

  3 Spin_Up_Time            0x0027  126  121  021    Pre-fail  Always      -      6666

  4 Start_Stop_Count        0x0032  098  098  000    Old_age  Always      -      2248

  5 Reallocated_Sector_Ct  0x0033  097  097  140    Pre-fail  Always  FAILING_NOW 818

  7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -      0

  9 Power_On_Hours          0x0032  074  074  000    Old_age  Always      -      19348

10 Spin_Retry_Count        0x0032  100  100  000    Old_age  Always      -      0

11 Calibration_Retry_Count 0x0032  100  253  000    Old_age  Always      -      0

12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      66

192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      26

193 Load_Cycle_Count        0x0032  151  151  000    Old_age  Always      -      148296

194 Temperature_Celsius    0x0022  117  114  000    Old_age  Always      -      30

196 Reallocated_Event_Count 0x0032  001  001  000    Old_age  Always      -      783

197 Current_Pending_Sector  0x0032  193  193  000    Old_age  Always      -      1235

198 Offline_Uncorrectable  0x0030  200  198  000    Old_age  Offline      -      0

199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -      0

200 Multi_Zone_Error_Rate  0x0008  200  032  000    Old_age  Offline      -      19

 

  • Author

So, how should I proceed.  The parity drive is disabled...and I wonder if it is still good.  Do I reboot the server and see if I can get smart reports?

Shutdown the server check all cables and power connections and attempt a restart.

  • Author

I shutdown checked cables and restarted.  The weird thing is that the parity drive has a blue ball and says new parity disk installed.  I assume that I need to preserve whatever is on my parity drive so I am pretty sure I don't check the box about I'm sure I want to do this as it will recreate new parity.  What I assume I should do is unassign the parity drive and then see If I can start the array to gain access to the data drives.

 

What do you think?

 

Dan

I shutdown checked cables and restarted.  The weird thing is that the parity drive has a blue ball and says new parity disk installed.  I assume that I need to preserve whatever is on my parity drive so I am pretty sure I don't check the box about I'm sure I want to do this as it will recreate new parity.  What I assume I should do is unassign the parity drive and then see If I can start the array to gain access to the data drives.

 

What do you think?

 

Dan

but DO NOT write to the data disks, that would invalidate parity, even with it un-assigned, as it would no longer be in sync with the data. 

You do need to deal with the failing disk, and for that to be re-constructed properly, you'll want valid parity.

 

On the 4.X series you can force the array to think parity is good and disk5 is bad with some command line commands.  I'm not as sure you can do the same on the 5.0 series...  Check with lime-technologies before trying, as you only get one shot.

 

Joe L.

  • Author

I have unassigned the parity drive and started the array.  It looks like I am able to access all drives.  Is there a way to check and see if all of my data is OK?  Would a reiserfs check do any good? 

 

I have spot checked several files and everything looks good.  I am also able to run smart reports now on the two drives that I could not before - they look fine to me, but I am no expert in reading these reports.

 

Here is the parity smart report:

 

SMART status Info for /dev/sda

smartctl 5.39.1 2010-01-28 r3054 [i486-slackware-linux-gnu] (local build)

Copyright © 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

 

=== START OF INFORMATION SECTION ===

Device Model:    WDC WD20EARX-008FB0

Serial Number:    WD-WCAZAF142676

Firmware Version: 51.0AB51

User Capacity:    2,000,398,934,016 bytes

Device is:        Not in smartctl database [for details use: -P showall]

ATA Version is:  8

ATA Standard is:  Exact ATA specification draft version not indicated

Local Time is:    Sat Sep  8 08:57:28 2012 EDT

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED

 

General SMART Values:

Offline data collection status:  (0x82) Offline data collection activity

was completed without error.

Auto Offline Data Collection: Enabled.

Self-test execution status:      (  0) The previous self-test routine completed

without error or no self-test has ever

been run.

Total time to complete Offline

data collection: (33960) seconds.

Offline data collection

capabilities: (0x7b) SMART execute Offline immediate.

Auto Offline data collection on/off support.

Suspend Offline collection upon new

command.

Offline surface scan supported.

Self-test supported.

Conveyance Self-test supported.

Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

power-saving mode.

Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine

recommended polling time: (  2) minutes.

Extended self-test routine

recommended polling time: ( 255) minutes.

Conveyance self-test routine

recommended polling time: (  5) minutes.

SCT capabilities:       (0x30b5) SCT Status supported.

SCT Feature Control supported.

SCT Data Table supported.

 

SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate    0x002f  200  200  051    Pre-fail  Always      -      0

  3 Spin_Up_Time            0x0027  187  187  021    Pre-fail  Always      -      5633

  4 Start_Stop_Count        0x0032  100  100  000    Old_age  Always      -      7

  5 Reallocated_Sector_Ct  0x0033  200  200  140    Pre-fail  Always      -      0

  7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -      0

  9 Power_On_Hours          0x0032  100  100  000    Old_age  Always      -      382

10 Spin_Retry_Count        0x0032  100  253  000    Old_age  Always      -      0

11 Calibration_Retry_Count 0x0032  100  253  000    Old_age  Always      -      0

12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      7

192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      6

193 Load_Cycle_Count        0x0032  200  200  000    Old_age  Always      -      2368

194 Temperature_Celsius    0x0022  119  115  000    Old_age  Always      -      31

196 Reallocated_Event_Count 0x0032  200  200  000    Old_age  Always      -      0

197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -      0

198 Offline_Uncorrectable  0x0030  200  200  000    Old_age  Offline      -      0

199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -      0

200 Multi_Zone_Error_Rate  0x0008  200  200  000    Old_age  Offline      -      0

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error

# 1  Short offline      Completed without error      00%      382        -

 

SMART Selective self-test log data structure revision number 1

SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

 

Here is the disk 7 smart report:

 

 

Statistics for /dev/sdb ST3320620AS_5QF04PL8

smartctl -a -d ata /dev/sdb

smartctl 5.39.1 2010-01-28 r3054 [i486-slackware-linux-gnu] (local build)

Copyright © 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

 

=== START OF INFORMATION SECTION ===

Model Family:    Seagate Barracuda 7200.10 family

Device Model:    ST3320620AS

Serial Number:    5QF04PL8

Firmware Version: 3.AAC

User Capacity:    320,072,933,376 bytes

Device is:        In smartctl database [for details use: -P show]

ATA Version is:  7

ATA Standard is:  Exact ATA specification draft version not indicated

Local Time is:    Sat Sep  8 09:01:41 2012 EDT

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED

See vendor-specific Attribute list for marginal Attributes.

 

General SMART Values:

Offline data collection status:  (0x82) Offline data collection activity

was completed without error.

Auto Offline Data Collection: Enabled.

Self-test execution status:      (  0) The previous self-test routine completed

without error or no self-test has ever

been run.

Total time to complete Offline

data collection: ( 430) seconds.

Offline data collection

capabilities: (0x5b) SMART execute Offline immediate.

Auto Offline data collection on/off support.

Suspend Offline collection upon new

command.

Offline surface scan supported.

Self-test supported.

No Conveyance Self-test supported.

Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

power-saving mode.

Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine

recommended polling time: (  1) minutes.

Extended self-test routine

recommended polling time: ( 115) minutes.

 

SMART Attributes Data Structure revision number: 10

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate    0x000f  097  090  006    Pre-fail  Always      -      201310988

  3 Spin_Up_Time            0x0003  095  090  000    Pre-fail  Always      -      0

  4 Start_Stop_Count        0x0032  098  098  020    Old_age  Always      -      2281

  5 Reallocated_Sector_Ct  0x0033  100  100  036    Pre-fail  Always      -      0

  7 Seek_Error_Rate        0x000f  071  060  030    Pre-fail  Always      -      258533023349

  9 Power_On_Hours          0x0032  078  078  000    Old_age  Always      -      19632

10 Spin_Retry_Count        0x0013  100  099  097    Pre-fail  Always      -      0

12 Power_Cycle_Count      0x0032  100  100  020    Old_age  Always      -      476

187 Reported_Uncorrect      0x0032  100  100  000    Old_age  Always      -      0

189 High_Fly_Writes        0x003a  100  100  000    Old_age  Always      -      0

190 Airflow_Temperature_Cel 0x0022  065  044  045    Old_age  Always  In_the_past 35 (Lifetime Min/Max 34/36)

194 Temperature_Celsius    0x0022  035  056  000    Old_age  Always      -      35 (0 16 0 0)

195 Hardware_ECC_Recovered  0x001a  063  052  000    Old_age  Always      -      36373330

197 Current_Pending_Sector  0x0012  100  100  000    Old_age  Always      -      0

198 Offline_Uncorrectable  0x0010  100  100  000    Old_age  Offline      -      0

199 UDMA_CRC_Error_Count    0x003e  200  200  000    Old_age  Always      -      0

200 Multi_Zone_Error_Rate  0x0000  100  253  000    Old_age  Offline      -      0

202 Data_Address_Mark_Errs  0x0032  100  253  000    Old_age  Always      -      0

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error

# 1  Short offline      Completed without error      00%    19632        -

 

SMART Selective self-test log data structure revision number 1

SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

 

 

 

Those 2 look ok. Disk5 needs to be replaced. What version of unRAID?

  • Author

Unraid Version 4.7. 

 

I am confident my issue is with the two monoprice sil3132 sata cards.  I have had 4 drive failures in the last couple of months and they all have been connected to these controllers.....so I need to replace these two cards.  Any recommendations:  Supermicro AOC-SASLP 8mv I think is the obvious choice for 4.7.  I wonder how close we are to 5.0 final because if we were close maybe I should get a flashed m1050 card to get 6gb/s support.  My concern is make the transition to 5.0 while I am in the middle of these drive issues.  Any suggestions?

 

Dan

 

 

Use the "trust my parity procedure". It works on version 4.7. You can rebuild the failing disk.

The m1015's are stable in the latest beta 5.0-rc6-r8168-test2. I have two and they have been running fine.

  • Author

Current Status:

 

I have ordered the Supermicro AOC saslp 8mv.  Once I receive it this is what I think I should do (please confirm or add suggestions).

 

1. Take Screenshot of main tower page for device assignments  and backup data from failing disk5.

2. Powerdown unraid, pull the two SIL3132 cards and install the new Supermicro AOC SASLP 8MV  (Question should my parity drive be connected to one of the motherboard sata ports or the supermicro add on card for best performance?)

3. Boot Unraid and assign disks

 

Now I am confused...I assume I have to go through the trust my array procedure:  http://lime-technology.com/wiki/index.php/Make_unRAID_Trust_the_Parity_Drive,_Avoid_Rebuilding_Parity_Unnecessarily

 

however this procedure says that you must keep the parity drive in the same slot...which I am confused about since I have to move it off the board it is installed on...data drives can be in different slots.    Also it says to only do that procedure if you do not have any missing disks, which I will since Disk 5 is bad.  Any suggestions would be greatly appreciated.

 

Dan

 

this procedure says that you must keep the parity drive in the same slot...which I am confused about since I have to move it off the board it is installed on...data drives can be in different slots.    Also it says to only do that procedure if you do not have any missing disks, which I will since Disk 5 is bad.
Physical slot isn't what they are saying, it's the disk list in unraid that matters. As far as rebuilding disk 5, that's what you use the command to tell unraid that parity is good and disk 5 is bad before you start the array.

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