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Installed new expansion card, drives Red-balling

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Hey guys.  One of my old Samsung 1.5tbs is starting to give a bunch of errors during parity checks.  My motherboard has 6 Sata slots and I use a 2 port card to give me a total of 8 drives.  The server currently has 8 drives, so I purchased a 4 port card I saw on sale (from the Good Deals) forum a while back to expand a bit.

 

This is the card: http://www.newegg.com/Product/Product.aspx?Item=16-124-064

 

So I installed the new card in place of the old 2 port card and the array came online just fine with everything assigned correctly.  I added a WD 3TB Red I got on sale to the new card and started Preclearing it.  During the preclear, another drive, a 2TB Seagate (Samsung RMA) red-balled.  I figured that it just died, so when the 3TB Red finished it's preclear, I reassigned it to the old slot and the drive was rebuilt.

 

What's odd is that I decided to run a preclear on the 2TB that redballed and it seems to be working fine (it's not finished yet, its around 51%).  Ironically, during this new preclear, the new 3TB WD Red drive I just installed has redballed.

 

Both of the drives that have redballed are on the same controller; is it the controllers fault and how can I check?.  How can I troubleshoot this?  What logs do you guys need?

  • Author

The 2TB Seagate that previously Red Balled passed the Preclear without any issues (everything was 0).

 

Attached the Syslog

 

Here is the PSU:

http://www.newegg.com/Product/Product.aspx?Item=N82E16817371029

 

 

Now that I think about it, it's probably the PSU?  Currently 9 Drives in the server.

 

Other Specs:

System: Supermicro - X7SPA-HF

CPU: Intel® Atom CPU D525 @ 1.80GHz - 1.8 GHz

Cache: 48 kB, 1024 kB

Memory: 4096 MB (max. 4 GB)

UNRAID 5.0, was waiting for Tom to drop 5.0.6 before I upgrade but you know how that goes.

 

Thanks for all the help guys.

syslog.txt

Look in /var/log for additional syslog files. They are named syslog.1, syslog.2, etc.

 

ls /var/log

cp /var/log/syslog.* /boot

 

The second command will copy all of the syslog files to the flash drive. Attach the additional files.

  • Author

The files that the syslog is returning is old stuff on the cache drive that were downloaded through sabnzbd.

 

Any idea where I can upload these files to?  Each one is over a megabyte in size and pastebin's limit is only 500kb.

 

The files that the syslog is returning is old stuff on the cache drive that were downloaded through sabnzbd.

 

Any idea where I can upload these files to?  Each one is over a megabyte in size and pastebin's limit is only 500kb.

Do you mean the older syslogs are large because they have a lot of entries for mover? You can probably just delete those lines to make them smaller. Then you can zip the logs and post directly to the forum. Text compresses very well.
  • Author

Thanks for all the help so far guys, syslogs attached. It's cluttered.

syslog.2.zip

  • Author

Is there anything in the Syslog that indicated an error (I looked but didn't see or understand a cause).  I'll try a new PSU, if that's your recommendation.  How would I proceed after I purchase a new PSU though?  I would still need to rebuild that drive, correct?  Should I re run a preclear on that 3TB drive before rebuilding, as well?

 

If it is the PSU, what exactly happens?  Does it not have enough juice to power it up so when it tries to and can't does the system report the drive as a failure since it can't see/read from it at that time? 

If the PSU is the issue this should no longer appear in the syslog:

 

Apr  8 10:37:42 Tower kernel: ata8.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
Apr  8 10:37:42 Tower kernel: ata8.00: failed command: SMART
Apr  8 10:37:42 Tower kernel: ata8.00: cmd b0/d1:01:01:4f:c2/00:00:00:00:00/00 tag 0 pio 512 in
Apr  8 10:37:42 Tower kernel:          res 40/00:00:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Apr  8 10:37:42 Tower kernel: ata8.00: status: { DRDY }
Apr  8 10:37:42 Tower kernel: ata8: hard resetting link
Apr  8 10:37:42 Tower kernel: ata8: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
Apr  8 10:37:47 Tower kernel: ata8.00: qc timeout (cmd 0xec)
Apr  8 10:37:47 Tower kernel: ata8.00: failed to IDENTIFY (I/O error, err_mask=0x4)
Apr  8 10:37:47 Tower kernel: ata8.00: revalidation failed (errno=-5)
Apr  8 10:37:47 Tower kernel: ata8: hard resetting link
Apr  8 10:37:48 Tower kernel: ata8: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
Apr  8 10:37:48 Tower kernel: ata8.00: configured for UDMA/133

  • 2 weeks later...
  • Author

It's been a week since I changed the PSU (went from a 400W to a 600W).  Rebuilt that drive while I precleared another and everything is running fine again (fingers crossed).  Thanks for the help.

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