September 7, 201411 yr Hi guys, I got one disk with DISK_DSBL status.. I can access the disks fine, SMART status is fine also. I tried to reboot the server and this disk is again to DISK_DSBL status. Any ideas as to what I might do? Any help is highly appreciated. The icon in front of the disk in unRaid-Main is red instead of the usual green. The disk in question is a Seagate ST3000DM001-9YN166, 3TB. Attached the SMART report: # smartctl -A -t short -d ata /dev/sdi smartctl version 5.38 [i486-slackware-linux-gnu] Copyright © 2002-8 Bruce Allen Home page is http://smartmontools.sourceforge.net/ === START OF READ SMART DATA SECTION === SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 110 099 006 Pre-fail Always - 27410217 3 Spin_Up_Time 0x0003 092 092 000 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 58 5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0 7 Seek_Error_Rate 0x000f 081 060 030 Pre-fail Always - 4434600671 9 Power_On_Hours 0x0032 076 076 000 Old_age Always - 21669 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 21 183 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0 184 Unknown_Attribute 0x0032 100 100 099 Old_age Always - 0 187 Reported_Uncorrect 0x0032 094 094 000 Old_age Always - 6 188 Unknown_Attribute 0x0032 100 085 000 Old_age Always - 154621181989 189 High_Fly_Writes 0x003a 094 094 000 Old_age Always - 6 190 Airflow_Temperature_Cel 0x0022 070 052 045 Old_age Always - 30 (Lifetime Min/Max 21/36) 191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 7 193 Load_Cycle_Count 0x0032 001 001 000 Old_age Always - 305055 194 Temperature_Celsius 0x0022 030 048 000 Old_age Always - 30 (0 20 0 0) 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 5 240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 34522947137611 241 Unknown_Attribute 0x0000 100 253 000 Old_age Offline - 232084347696300 242 Unknown_Attribute 0x0000 100 253 000 Old_age Offline - 184453617049243 === START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION === Sending command: "Execute SMART Short self-test routine immediately in off-line mode". Drive command "Execute SMART Short self-test routine immediately in off-line mode" successful.
September 7, 201411 yr You need to wait at least 2 minutes for the smart test to finish after telling it to start the test. It should be finished by now so see what the results are by issuing: smartctl -A /dev/sdi There should be a line in a table at the end of the report indicating the test ran and what the results were. The reason the drive is red balled is that a write to the device failed. That is the only way the drive will be marked as disabled.
September 7, 201411 yr Author Below the SMART output after the test being complete. Reallocated_Sector_Ct and Current_Pending_Sector are both 0. In the SMART history of unMenu however, I see for this drive: ATA_Error_Count is 1 In unRAID-Main there is no temp reading for this drive. How should I proceed? Should I re-enable the drive again and how? Or should I swap it against a new drive? # smartctl -A /dev/sdi smartctl version 5.38 [i486-slackware-linux-gnu] Copyright © 2002-8 Bruce Allen Home page is http://smartmontools.sourceforge.net/ === START OF READ SMART DATA SECTION === SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 110 099 006 Pre-fail Always - 27410217 3 Spin_Up_Time 0x0003 092 092 000 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 58 5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0 7 Seek_Error_Rate 0x000f 081 060 030 Pre-fail Always - 4434600866 9 Power_On_Hours 0x0032 076 076 000 Old_age Always - 21670 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 21 183 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0 184 Unknown_Attribute 0x0032 100 100 099 Old_age Always - 0 187 Reported_Uncorrect 0x0032 094 094 000 Old_age Always - 6 188 Unknown_Attribute 0x0032 100 085 000 Old_age Always - 154621181989 189 High_Fly_Writes 0x003a 094 094 000 Old_age Always - 6 190 Airflow_Temperature_Cel 0x0022 069 052 045 Old_age Always - 31 (Lifetime Min/Max 21/36) 191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 7 193 Load_Cycle_Count 0x0032 001 001 000 Old_age Always - 305074 194 Temperature_Celsius 0x0022 031 048 000 Old_age Always - 31 (0 20 0 0) 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 5 240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 243752278962252 241 Unknown_Attribute 0x0000 100 253 000 Old_age Offline - 232084347696300 242 Unknown_Attribute 0x0000 100 253 000 Old_age Offline - 184453617049243
September 7, 201411 yr http://lime-technology.com/wiki/index.php/Troubleshooting#What_do_I_do_if_I_get_a_red_ball_next_to_a_hard_disk.3F
September 12, 201411 yr Author Thanks for the link. SMART didn't show anything suspicious and also cabling & co is fine (server is stable in a 19" rack), I however decided to replace the red balled disk, just to be sure 100%. Will check and pre clear it extensively after data rebuild has finished. Thanks again!
September 18, 201411 yr starcat, have you discovered what went wrong with your drive? I have also an issue with this Seagate drive: it was showing 88 errors yesterday (in the webGUI), hence got disabled i saw that there is a firmware update available but the process ended with a "FAILURE" message i have attached the drive to my test&backup server and these were the error messages that I received: preclear_disk.sh -A /dev/sdg BLKRRPART: Input/output error Sorry: Device /dev/sdg is not responding to an fdisk -l /dev/sdg command. You might try power-cycling it to see if it will start responding. smartctl -a -A /dev/sdg smartctl 6.2 2013-07-26 r3841 [x86_64-linux-3.16.2-unRAID] (local build) Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Seagate Barracuda 7200.14 (AF) Device Model: ST3000DM001-1CH166 Serial Number: Z1F0XQYH LU WWN Device Id: 5 000c50 04dff3930 Firmware Version: CC43 User Capacity: 137,438,952,960 bytes [137 GB] Sector Size: 512 bytes logical/physical Rotation Rate: 7200 rpm Device is: In smartctl database [for details use: -P show] ATA Version is: ATA8-ACS T13/1699-D revision 4 SATA Version is: SATA 3.0, 6.0 Gb/s Local Time is: Thu Sep 18 10:24:58 2014 CEST ==> WARNING: A firmware update for this drive may be available, see the following Seagate web pages: http://knowledge.seagate.com/articles/en_US/FAQ/207931en http://knowledge.seagate.com/articles/en_US/FAQ/223651en SMART support is: Available - device has SMART capability. SMART support is: Enabled Read SMART Data failed: scsi error aborted command === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: UNKNOWN! SMART Status, Attributes and Thresholds cannot be read. Read SMART Log Directory failed: scsi error aborted command Read SMART Error Log failed: scsi error aborted command Read SMART Self-test Log failed: scsi error aborted command Selective Self-tests/Logging not supported smartctl -t short /dev/sdg smartctl 6.2 2013-07-26 r3841 [x86_64-linux-3.16.2-unRAID] (local build) Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org Read SMART Data failed: scsi error aborted command ...and a ton of syslog messages: Sep 18 10:22:09 Tower2 kernel: ata8.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0 Sep 18 10:22:09 Tower2 kernel: ata8.00: irq_stat 0x40000001 Sep 18 10:22:09 Tower2 kernel: ata8.00: failed command: READ DMA Sep 18 10:22:09 Tower2 kernel: ata8.00: cmd c8/00:02:00:00:00/00:00:00:00:00/e0 tag 11 dma 1024 in Sep 18 10:22:09 Tower2 kernel: res 51/04:02:00:00:00/00:00:00:00:00/e0 Emask 0x1 (device error) Sep 18 10:22:09 Tower2 kernel: ata8.00: status: { DRDY ERR } Sep 18 10:22:09 Tower2 kernel: ata8.00: error: { ABRT } Sep 18 10:22:09 Tower2 kernel: ata8.00: configured for UDMA/133 Sep 18 10:22:09 Tower2 kernel: ata8: EH complete A question to the experts: I do believe that this drive is just broken? Thanks a lot.
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