So...trying not to totally freak out...yet...

 

I had to move my unraid box to the basement. It had shut down without spinning down the disks. Also, before I could hook it back up my son accidentally knocked it over. I'm not sure if this caused issues or not but wanted to mention it. I also had to take out the USB and update the network.cfg because I had to get a new router. When first booting up after all that, I'm getting "parity missing. no Device." and "disk 1 missing. no device. (see attached screen shot). I took off the side panel and made sure everything was connected, and it was. I also slide out all of the drives and re-mounted them to make sure they were all solid.

 

Any ideas from the experts here? (The reason I'm freaking out a little is because a lot of my work files are stored on it)

It is a bit worrying if the disks are not being seen as if they are all plugged in correctly then there is a chance they got damaged when the machine was knocked over.

 

If you have a keyboard monitor attached, then I would suggest that you go into the BIOS settings and see of the disks are being seen at that level (if not then unRAID will never see them either).  If they are not being seen then you really want to check all the cabling again as that is something that is easily rectified if it is the issue.  If they are being seen then the issue is something else.

 

The other thing to try doing is to consider plugging the problem disks into a PC and running the manufacturers diagnostic software against the drive to check them out.  That would at least tell you whether the disks are OK.

Zip and post a full syslog. Also, I'd unplug and replug both ends of the SATA cable and the power cable on the offending slots. It's not really clear from your post, but if you are using a hot swap bay, it's possible the impact broke something inside the bay, so you might try temporarily hooking up the drives directly and see if they get recognized.

 

Above all, CALM DOWN, and take your time looking things over. Methodically check everything again. Getting excited isn't going to help, it will only make things worse.

 

The absolute worst case scenario is having to send the drives out to have a clean room recovery done, but your data should be ok in the end. It might get expensive, but your data isn't gone forever.

Thanks guys! I will do what you both suggested. Do I need to get an adapter to plug the drive directly into my PC?

 

For the log file, zipped up, is there a utility I can run to do that? Or maybe do it from Putty?

For the log file, zipped up, is there a utility I can run to do that? Or maybe do it from Putty?

http://lime-technology.com/forum/index.php?topic=9880.0

Here's the syslog. I'm working on getting it hooked up to a monitor to take a look at the BIOS

syslog.txt

Only thing I would add for now is that you really should have backups of anything that is important.

So it looks as though the BIOS is seeing the drives just fine (see attached). Does that mean it's something with unraid?

 

[update] - I continued to try and boot into unRAID and during the boot process it received some interesting errors, see 2nd attached image (apologies for poor quality). It did however, make it all the way to the login. Any ideas?

Attach anew syslog and a screenshot of unRAID main.