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First Red Ball DISK_DSBL

Featured Replies

So, my 9 month old was standing next to my server, and then I noticed he was pulling on of the the taps from my Norco SS-500.  Well, he took the hard drive out.  I went ahead and stopped the array, turned the server off, and re-inserted the drive.

 

I turned on the server again, and the WebGui shows all the drives with green balls.  Well, today, I noticed that my drive # 3 has a red ball DISK_DSBL.  I've tried to run a smart report, but I get the following error:

 

Smart Long Test of /dev/sdd could take several hours or more.

You must disable disk spin-down during this test, otherwise it will abort when the disk is spun down.

smartctl -t long -d ata /dev/sdd 2>&1

smartctl 6.2 2013-07-26 r3841 [i686-linux-3.9.11p-unRAID] (local build)

Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

 

SMART Disabled. Use option -s with argument 'on' to enable it.

(override with '-T permissive' option)

 

I've checked the power cables and the data cable, and they were both connected fine.  I want to run a smart report, but I am not sure what the above comment means?

 

Thanks for any assistance.

syslog-2015-03-18.txt

So, my 9 month old was standing next to my server, and then I noticed he was pulling on of the the taps from my Norco SS-500.  Well, he took the hard drive out.  I went ahead and stopped the array, turned the server off, and re-inserted the drive.

 

I turned on the server again, and the WebGui shows all the drives with green balls.  Well, today, I noticed that my drive # 3 has a red ball DISK_DSBL.  I've tried to run a smart report, but I get the following error:

 

Smart Long Test of /dev/sdd could take several hours or more.

You must disable disk spin-down during this test, otherwise it will abort when the disk is spun down.

smartctl -t long -d ata /dev/sdd 2>&1

smartctl 6.2 2013-07-26 r3841 [i686-linux-3.9.11p-unRAID] (local build)

Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

 

SMART Disabled. Use option -s with argument 'on' to enable it.

(override with '-T permissive' option)

 

I've checked the power cables and the data cable, and they were both connected fine.  I want to run a smart report, but I am not sure what the above comment means?

 

Thanks for any assistance.

Remove the "-d ata" from the command and use "-A" instead.  If you are doing this from unMenu then just type the command on the command line but use "-A" instead of "-d ata".  You would type "smartctl -t long -A /dev/sdd 2>&1" based on what you posted (without the double quotes).  Sounds like you have a controller that doesn't like "-d ata" like my M1015s.  For MyMain there is a configuration parameter for each drive that will allow it to work correctly with smartctl but not sure where you tried to get the smart report from so the same parameter may not work for you if you are not using MyMain in unMenu to get your smart reports.

Try "smartctl -s on /dev/sdd" then "smartctl -a /dev/sdd"

 

If still no response then power cycle.

  • Author

So, my 9 month old was standing next to my server, and then I noticed he was pulling on of the the taps from my Norco SS-500.  Well, he took the hard drive out.  I went ahead and stopped the array, turned the server off, and re-inserted the drive.

 

I turned on the server again, and the WebGui shows all the drives with green balls.  Well, today, I noticed that my drive # 3 has a red ball DISK_DSBL.  I've tried to run a smart report, but I get the following error:

 

Smart Long Test of /dev/sdd could take several hours or more.

You must disable disk spin-down during this test, otherwise it will abort when the disk is spun down.

smartctl -t long -d ata /dev/sdd 2>&1

smartctl 6.2 2013-07-26 r3841 [i686-linux-3.9.11p-unRAID] (local build)

Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

 

SMART Disabled. Use option -s with argument 'on' to enable it.

(override with '-T permissive' option)

 

I've checked the power cables and the data cable, and they were both connected fine.  I want to run a smart report, but I am not sure what the above comment means?

 

Thanks for any assistance.

Remove the "-d ata" from the command and use "-A" instead.  If you are doing this from unMenu then just type the command on the command line but use "-A" instead of "-d ata".  You would type "smartctl -t long -A /dev/sdd 2>&1" based on what you posted (without the double quotes).  Sounds like you have a controller that doesn't like "-d ata" like my M1015s.  For MyMain there is a configuration parameter for each drive that will allow it to work correctly with smartctl but not sure where you tried to get the smart report from so the same parameter may not work for you if you are not using MyMain in unMenu to get your smart reports.

 

I was using MyMain and Disk management option, and both gave me the same result.

  • Author

Try "smartctl -s on /dev/sdd" then "smartctl -a /dev/sdd"

 

If still no response then power cycle.

 

I used PuTTy with those lines of code, and it worked.  This is what I've got.

 

Tower login: root

Linux 3.9.11p-unRAID.

root@Tower:~# smartctl -s on /dev/sdd

smartctl 6.2 2013-07-26 r3841 [i686-linux-3.9.11p-unRAID] (local build)

Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

 

=== START OF ENABLE/DISABLE COMMANDS SECTION ===

SMART Enabled.

 

root@Tower:~# smartctl -a /dev/sdd

smartctl 6.2 2013-07-26 r3841 [i686-linux-3.9.11p-unRAID] (local build)

Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

 

=== START OF INFORMATION SECTION ===

Model Family:    Western Digital Caviar Green (AF)

Device Model:    WDC WD20EARS-00MVWB0

Serial Number:    WD-WCAZA7632469

LU WWN Device Id: 5 0014ee 2b092aa04

Firmware Version: 51.0AB51

User Capacity:    2,000,398,934,016 bytes [2.00 TB]

Sector Size:      512 bytes logical/physical

Device is:        In smartctl database [for details use: -P show]

ATA Version is:  ATA8-ACS (minor revision not indicated)

SATA Version is:  SATA 2.6, 3.0 Gb/s

Local Time is:    Thu Mar 19 21:33:50 2015 PDT

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED

 

General SMART Values:

Offline data collection status:  (0x82) Offline data collection activity

                                        was completed without error.

                                        Auto Offline Data Collection: Enabled.

Self-test execution status:      (  0) The previous self-test routine completed

                                        without error or no self-test has ever

                                        been run.

Total time to complete Offline

data collection:                (39300) seconds.

Offline data collection

capabilities:                    (0x7b) SMART execute Offline immediate.

                                        Auto Offline data collection on/off supp                                                                                                                                                            ort.

                                        Suspend Offline collection upon new

                                        command.

                                        Offline surface scan supported.

                                        Self-test supported.

                                        Conveyance Self-test supported.

                                        Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

                                        power-saving mode.

                                        Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

                                        General Purpose Logging supported.

Short self-test routine

recommended polling time:        (  2) minutes.

Extended self-test routine

recommended polling time:        ( 379) minutes.

Conveyance self-test routine

recommended polling time:        (  5) minutes.

SCT capabilities:              (0x3035) SCT Status supported.

                                        SCT Feature Control supported.

                                        SCT Data Table supported.

 

SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_                                                                                                                                                            FAILED RAW_VALUE

  1 Raw_Read_Error_Rate    0x002f  197  197  051    Pre-fail  Always      -                                                                                                                                                                    6880

  3 Spin_Up_Time            0x0027  244  169  021    Pre-fail  Always      -                                                                                                                                                                    2775

  4 Start_Stop_Count        0x0032  099  099  000    Old_age  Always      -                                                                                                                                                                    1596

  5 Reallocated_Sector_Ct  0x0033  200  200  140    Pre-fail  Always      -                                                                                                                                                                    0

  7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -                                                                                                                                                                    0

  9 Power_On_Hours          0x0032  084  084  000    Old_age  Always      -                                                                                                                                                                    12131

10 Spin_Retry_Count        0x0032  100  100  000    Old_age  Always      -                                                                                                                                                                    0

11 Calibration_Retry_Count 0x0032  100  100  000    Old_age  Always      -                                                                                                                                                                    0

12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -                                                                                                                                                                    528

192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -                                                                                                                                                                    52

193 Load_Cycle_Count        0x0032  195  195  000    Old_age  Always      -                                                                                                                                                                    16523

194 Temperature_Celsius    0x0022  114  103  000    Old_age  Always      -                                                                                                                                                                    36

196 Reallocated_Event_Count 0x0032  200  200  000    Old_age  Always      -                                                                                                                                                                    0

197 Current_Pending_Sector  0x0032  200  001  000    Old_age  Always      -                                                                                                                                                                    18

198 Offline_Uncorrectable  0x0030  200  200  000    Old_age  Offline      -                                                                                                                                                                    4

199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -                                                                                                                                                                    0

200 Multi_Zone_Error_Rate  0x0008  198  198  000    Old_age  Offline      -                                                                                                                                                                    640

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1

No self-tests have been logged.  [To run self-tests, use: smartctl -t]

 

 

SMART Selective self-test log data structure revision number 1

SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

 

root@Tower:~#

 

Stop the array;  unassign the failed disk;  Start the array so it's shown on "missing";  then Stop the array and re-assign it;  then Start the array and it should do a rebuild onto the same disk.

 

If that doesn't work, then you likely have an actual failure on the disk ... but the SMART report doesn't shown any issues, so I suspect it will rebuild just fine.

 

If that doesn't work, then you likely have an actual failure on the disk ... but the SMART report doesn't shown any issues, so I suspect it will rebuild just fine.

Not quite true - the report shows a non-zero value for Pending sectors and Offline uncorrectable errors.  It is possible a rebuild will clear these, but if not then the drive should probably not be used with unRAID.

I missed that, since the value is offset to the next line.    Howver, the "value" is a perfect 200 for that parameter, so it may be an anomaly that was caused by the "yanking" of the drive at an inopportune time.

 

I'd try the rebuild and see how it goes -- and then do a SMART report afterwards if all goes well to see if these have been cleared.

 

  • Author

I've ordered another drive. I'm hoping it will be here tomorrow. I'll preclear and replace that drive with the new 3TB drive. Thereafter, I'll preclear and do a smart report on the questionable drive. If it's good after that then I'll added to the array.

 

Would that be the safest option?

Yes, definitely the safest option.  That lets you rebuild the failed drive on a new drive while still retaining the current state of the old drive, so if anything goes awry you can always try to recover data from that drive (assuming you don't have good backups).

 

  • Author

Now the question is what are the steps to rebuilt they new drive?  Do I just remove the old drive and add the new drive in the same spot?

Stop the array;

Unassign the bad disk;

Start the array so it shows the disk is "missing";

Stop the array and assign the new drive in its place;

Start the array and let it do the rebuild.

 

 

  • Author

Stop the array;

Unassign the bad disk;

Start the array so it shows the disk is "missing";

Stop the array and assign the new drive in its place;

Start the array and let it do the rebuild.

 

Thanks.

  • 2 weeks later...
  • Author

I just finished pre-clearing my new WD 3TB HDD to replace the bad 2TB one.  However, I wanted to confirm that these are the steps to follow to replace it!

 

backup 'config/super.dat' and 'config/disk.cfg' files to workstation

Stop the array

Power down

Replace harddrive with new drive.

Turn on

Replaced drive appears with blue dot

Tick the "I'm sure" checkbox, and press "Start will bring the array on-line, start Data-Rebuild, and then expand the file system."

Hefty disk activity and main page will show lots of reading on "the other" disks and writing on new disk as data is being rebuilt.

End

You need to unassign the old drive first, and Start the array so it shows as "Missing".

 

Then Stop the array; assign the new drive; and then Start it and let it do the rebuild.

 

You need to unassign the old drive first, and Start the array so it shows as "Missing".

 

Then Stop the array; assign the new drive; and then Start it and let it do the rebuild.

I must admit I am not quite sure if that step is actually necessary if replacing a drive, or only when you want to force a drive to rebuild onto itself.  However it will not do any harm to include that step and it may be good thing to do from the perspective of standardising the process.

 

A comment on the proposal to back up the config (which is not strictly speaking necessary but is good idea in case things go wrong), is that it should be done with the array in a stopped state - not before stopping the array as the OP suggested.

  • Author

Well, I stopped the array, turned it off.  Took the old hdd out and placed the new on in the same as the old one.  Started everything up, added the new drive and started the rebuild.  Now, I'm doing a parity check.

 

Thanks for all the help guys!

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