danger781 Posted December 6, 2015 Share Posted December 6, 2015 Hello all, Odd problem here. I've searched in the forums here and can't find much applicable. I am trying to move some files from my 'Downloads' share to my 'TorrentDownloads' share from my Windows 8.1 Desktop. When trying to do this I am getting an 'Error 0x8007045D the request could not be performed because of an I/O device error' in return. I do understand that this is a windows error (not unRAID) but what I don't understand is why it is appearing when transferring data between two shares. On a side note - Until now I believe all of my shares were on /mnt/user/ but now it seems they have all moved to /mnt/user0/. If I SSH to my server and try to ls /mnt/user I get an input/output error. root@Tower:/mnt/user# ls /bin/ls: reading directory .: Input/output error So now from my Windows machine whenever I look at 'Series' it is empty, even though I can see the files on /mnt/user0/Series (/mnt/user/Series is empty). This all seems to be related to the user / user0 situation.. syslog attached if anyone can help! Edit: It just seems to be my 'Series' and 'TorrentDownloads' shares that are affected. These shares also show as unprotected in the unRAID GUI. tower-syslog-20151206-2040.zip Quote Link to comment
Squid Posted December 6, 2015 Share Posted December 6, 2015 looks like your cache drive (sde / Kingston?) dropped offline (cabling / power issue, or it could have just dropped dead) Probably prudent to upload your full diagnostics Quote Link to comment
danger781 Posted December 6, 2015 Author Share Posted December 6, 2015 Diagnostics attached - As a test I just spun down and back up the cache drive in the GUI without issues. Would I be able to do that if the cache was dead? tower-diagnostics-20151206-2052.zip Quote Link to comment
danger781 Posted December 6, 2015 Author Share Posted December 6, 2015 I can't ls /mnt/cache or /mnt/user via SSH /mnt/disk1, disk2, and user0 are fine.. Quote Link to comment
Squid Posted December 6, 2015 Share Posted December 6, 2015 Diagnostics attached - As a test I just spun down and back up the cache drive in the GUI without issues. Would I be able to do that if the cache was dead? Well, something's wrong unless you actually own a 600PB drive smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.1.7-unRAID] (local build) Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Vendor: /8:0:0:0 Product: User Capacity: 600,332,565,813,390,450 bytes [600 PB] Logical block size: 774843950 bytes scsiModePageOffset: response length too short, resp_len=47 offset=50 bd_len=46 scsiModePageOffset: response length too short, resp_len=47 offset=50 bd_len=46 >> Terminate command early due to bad response to IEC mode page A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options. (feel free to adopt me anytime you want) I would try powering down and reseating cabling, but I have a feeling it may not solve the problem Quote Link to comment
danger781 Posted December 7, 2015 Author Share Posted December 7, 2015 Hahaha I most definitely do not have a 6PB drive.. The cache drive is only 120GB! Cheers Squid, I'll power down later tonight. Quote Link to comment
danger781 Posted December 7, 2015 Author Share Posted December 7, 2015 Everything seems fine after a reboot Thanks again! Quote Link to comment
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