Hello all,

 

Odd problem here. I've searched in the forums here and can't find much applicable.

 

I am trying to move some files from my 'Downloads' share to my 'TorrentDownloads' share from my Windows 8.1 Desktop. When trying to do this I am getting an 'Error 0x8007045D the request could not be performed because of an I/O device error' in return. I do understand that this is a windows error (not unRAID) but what I don't understand is why it is appearing when transferring data between two shares.

 

On a side note - Until now I believe all of my shares were on /mnt/user/ but now it seems they have all moved to /mnt/user0/. If I SSH to my server and try to ls /mnt/user I get an input/output error.

root@Tower:/mnt/user# ls

/bin/ls: reading directory .: Input/output error

 

So now from my Windows machine whenever I look at 'Series' it is empty, even though I can see the files on /mnt/user0/Series (/mnt/user/Series is empty).

 

This all seems to be related to the user / user0 situation..

 

syslog attached if anyone can help!

 

Edit: It just seems to be my 'Series' and 'TorrentDownloads' shares that are affected. These shares also show as unprotected in the unRAID GUI.

tower-syslog-20151206-2040.zip

looks like your cache drive (sde / Kingston?) dropped offline (cabling / power issue, or it could have just dropped dead)  Probably prudent to upload your full diagnostics

 

Diagnostics attached -

 

As a test I just spun down and back up the cache drive in the GUI without issues. Would I be able to do that if the cache was dead?

tower-diagnostics-20151206-2052.zip

I can't ls /mnt/cache or /mnt/user via SSH

 

/mnt/disk1, disk2, and user0 are fine..

Diagnostics attached -

 

As a test I just spun down and back up the cache drive in the GUI without issues. Would I be able to do that if the cache was dead?

Well, something's wrong unless you actually own a 600PB drive

 

smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.1.7-unRAID] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               /8:0:0:0
Product:              
User Capacity:        600,332,565,813,390,450 bytes [600 PB]
Logical block size:   774843950 bytes
scsiModePageOffset: response length too short, resp_len=47 offset=50 bd_len=46
scsiModePageOffset: response length too short, resp_len=47 offset=50 bd_len=46
>> Terminate command early due to bad response to IEC mode page
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

(feel free to adopt me anytime you want)

 

I would try powering down and reseating cabling, but I have a feeling it may not solve the problem

Hahaha I most definitely do not have a 6PB drive..

The cache drive is only 120GB!

 

Cheers Squid, I'll power down later tonight.

Everything seems fine after a reboot

 

Thanks again!