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should i replace this disk


FrozenGamer

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I just noticed a yellow triangle on this drive - i don't think its been in service too long.  The only other factors that are unusual since i noticed it is that i switched the box i had connected to 2 of my 16 bay drive enclosures attached via sas cable.  I rebooted the box and the cable was a little loose so half the drives were not showing, i just shoved the SAS cable in so that it was firmly plugged in and noticed the error after that.  Initially the drives werent showing up and a moment later they were there when i refreshed.  Also the enclosure is supposed to be hot swappable, but not sure pushing cables in to card is ok. It is entirely possible this is just a coincidence, but i thought i would mention it.

 

Here is the smart report.

 

Current pending sector and reallocated sector count are the 2 in yellow on box.

 

smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.1.13-unRAID] (local build)

Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

 

=== START OF INFORMATION SECTION ===

Device Model:    TOSHIBA MD04ACA500

Serial Number:    55E4K5GTFS9A

LU WWN Device Id: 5 000039 64b88173e

Firmware Version: FP2A

User Capacity:    5,000,981,078,016 bytes [5.00 TB]

Sector Sizes:    512 bytes logical, 4096 bytes physical

Rotation Rate:    7200 rpm

Device is:        Not in smartctl database [for details use: -P showall]

ATA Version is:  ATA8-ACS (minor revision not indicated)

SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)

Local Time is:    Wed Jan 13 12:22:48 2016 PST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED

 

General SMART Values:

Offline data collection status:  (0x82) Offline data collection activity

was completed without error.

Auto Offline Data Collection: Enabled.

Self-test execution status:      (  0) The previous self-test routine completed

without error or no self-test has ever

been run.

Total time to complete Offline

data collection: (  120) seconds.

Offline data collection

capabilities: (0x5b) SMART execute Offline immediate.

Auto Offline data collection on/off support.

Suspend Offline collection upon new

command.

Offline surface scan supported.

Self-test supported.

No Conveyance Self-test supported.

Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

power-saving mode.

Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine

recommended polling time: (  2) minutes.

Extended self-test routine

recommended polling time: ( 584) minutes.

SCT capabilities:       (0x003d) SCT Status supported.

SCT Error Recovery Control supported.

SCT Feature Control supported.

SCT Data Table supported.

 

SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate    0x000b  100  100  050    Pre-fail  Always      -      0

  2 Throughput_Performance  0x0005  100  100  050    Pre-fail  Offline      -      0

  3 Spin_Up_Time            0x0027  100  100  001    Pre-fail  Always      -      8914

  4 Start_Stop_Count        0x0032  100  100  000    Old_age  Always      -      384

  5 Reallocated_Sector_Ct  0x0033  100  100  050    Pre-fail  Always      -      32

  7 Seek_Error_Rate        0x000b  100  099  050    Pre-fail  Always      -      0

  8 Seek_Time_Performance  0x0005  100  100  050    Pre-fail  Offline      -      0

  9 Power_On_Hours          0x0032  095  095  000    Old_age  Always      -      2028

10 Spin_Retry_Count        0x0033  107  100  030    Pre-fail  Always      -      0

12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      1

191 G-Sense_Error_Rate      0x0032  100  100  000    Old_age  Always      -      0

192 Power-Off_Retract_Count 0x0032  100  100  000    Old_age  Always      -      0

193 Load_Cycle_Count        0x0032  100  100  000    Old_age  Always      -      2136

194 Temperature_Celsius    0x0022  100  100  000    Old_age  Always      -      29 (Min/Max 19/34)

196 Reallocated_Event_Count 0x0032  100  100  000    Old_age  Always      -      3

197 Current_Pending_Sector  0x0032  100  100  000    Old_age  Always      -      816

198 Offline_Uncorrectable  0x0030  100  100  000    Old_age  Offline      -      0

199 UDMA_CRC_Error_Count    0x0032  200  253  000    Old_age  Always      -      0

220 Disk_Shift              0x0002  100  100  000    Old_age  Always      -      0

222 Loaded_Hours            0x0032  098  098  000    Old_age  Always      -      1167

223 Load_Retry_Count        0x0032  100  100  000    Old_age  Always      -      0

224 Load_Friction          0x0022  100  100  000    Old_age  Always      -      0

226 Load-in_Time            0x0026  100  100  000    Old_age  Always      -      300

240 Head_Flying_Hours      0x0001  100  100  001    Pre-fail  Offline      -      0

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1

No self-tests have been logged.  [To run self-tests, use: smartctl -t]

 

 

SMART Selective self-test log data structure revision number 1

SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

 

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197 Current_Pending_Sector  0x0032   100   100   000    Old_age   Always       -       816

 

Replace asap.

 

I agree. You have reallocated sectors (32) and sectors pending reallocation (816). Although the drive has ways of managing these, experience has been that it goes from bad to worse. Although I have seen drives with 1 or 2 reallocation stabilize, with these types of counts, never. Every parity check is going to see these get worse IMO.

 

The pending sectors can be especially concerning, as reads from these sectors could fail. UnRaid provides redundancy, but you'd be particularly at risk during rebuilds.

 

The drive looks young at just over 2000 hours. Should be under warranty and you should RMA it.

 

This is the first Toshiba drive I've seen fail like this. Would be interested in your RMA experience.

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Thanks for the replies.  I have started my first parity rebuild, i can't believe i'm replacing a toshiba with a seagate, never thought that would happen.  It appears that the old data is "emulated" while it rebuilds. So i wont even lose access to data.  I am a newbie in the unraid world, and am pretty impressed with the simplicity.  I assume that any data still on my cache will be fine? (i think the mover is set to start in about 20 hours, possibly before the rebuild is done). Toshiba is calling me back on the rma as to which division of their company will do the rma.  They said they have a cross shipment program, so i will not have to ship drive first.  Will post when they call me back and rma is finalized.

 

No problems at all on the rma via phone, didn't ask what was wrong with drive, they are cross shipping another drive and i will pay for return shipping.

 

All they needed was serial number, shipping address and a credit card for collateral until they receive the drive.

 

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Thanks for the replies.  I have started my first parity rebuild, i can't believe i'm replacing a toshiba with a seagate, never thought that would happen.  It appears that the old data is "emulated" while it rebuilds. So i wont even lose access to data.  I am a newbie in the unraid world, and am pretty impressed with the simplicity.  I assume that any data still on my cache will be fine? (i think the mover is set to start in about 20 hours, possibly before the rebuild is done). Toshiba is calling me back on the rma as to which division of their company will do the rma.  They said they have a cross shipment program, so i will not have to ship drive first.  Will post when they call me back and rma is finalized.

 

No problems at all on the rma via phone, didn't ask what was wrong with drive, they are cross shipping another drive and i will pay for return shipping.

 

All they needed was serial number, shipping address and a credit card for collateral until they receive the drive.

 

We'll see what the replacement drive looks like and whether it has any issue preclearing.

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