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I just uninstalled a plugin for plex and now all of my movies are gone.... HALP

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  • Author

So if it is deleted, there's no way of recovering it?

  • Community Expert

What file system are your drives?

  • Author

xfs

  • Community Expert

If one or more of these "plex" shares had your movies in it, then what is in your movies share?

  • Author

No, I created that and never used it. The original plex share with the capital "p" housed my movies

 

Edit.  Fudge, second guessing myself now.  I'll check where my make MKV default folder was.  I don't even know at this point. 

  • Community Expert

What is in your appdata share?

  • Author

Looks like it was created by my plex plugin.  Nothing is in there really.

  • Author

yes XFS.  FML I feel like such an idiot, especially for somebody who loves computers

yes XFS.  FML I feel like such an idiot, especially for somebody who loves computers

 

Don't beat yourself up too much, we've all been there mate... Anyone that tells you they've never made a stupid mistake and lost data is probably telling porkies....  ;)

  • Community Expert

The syslogs you have posted show paths that make me think you were putting your plex application data in the Plex folder at one time, which is where you say your movies were, so you must have had your plex application data mixed in with your movies. The syslogs also show you had your plex application data in the plexx folder at one time, and that you had also deleted that data so it wound up in the recycle bin for that folder. The syslogs also show that all of these shares got moved from cache and some of it wound up on disk3. So a really big mess all around.

 

However, I still don't see how any of that would have caused your movies to be deleted. I don't think plex itself would have deleted them just because they were in there, though I guess that is possible. I'm pretty sure uninstalling the plugin would not have deleted anything since plugins would typically leave all that so it would be there for a reinstall. I haven't really used these plugins though. Do they have some option that would let you delete all the application data?

 

Don't really see how any of that helps us now though. Does any of it help you remember anything more about what you did? Maybe it won't help you but it might help others if we can better understand how this happened.

 

Is any of this irreplaceable? Do you have backups?

  • Author

All that was lost was movies, I have about half them still as a physical copy, the others I do not.  I could rip them all again I suppose, pain in the ass, yes.  I guess I will just have to learn from my own mistakes.  Going forward I guess I should create a seperate share for something like plex and not comingle stuff like movie files with dockers/plugins. 

 

 

Moving forward, Is it ok to go ahead and delete all of the data from my shares that I messed up and start over?  The only thing i need to keep is my Docs share, and everything is still there.

 

Also, I have a brand new stand alone computer I just built that I was planning on moving things to, is it safe to do that now?

 

I will mourn the loss of my data and moving forward be less careless. 

 

I cannot thank you enough for your help and the time you have taken to try and help me out.

 

You mentioned something about stuff on my cache drive?  Moving forward should the shares I install plug in data on not use the cache?

  • Author

A quick google turned up this: Raise Data Recovery. Don't know anything about it.

i'll give this a whirl

  • Community Expert

You mentioned something about stuff on my cache drive?  Moving forward should the shares I install plug in data on not use the cache?

It is very much recommended that you put application data on the cache drive. Your mistake was in setting those shares to Use cache disk: Yes. They should have been set to Use cache disk: Only. The Yes setting means they are cached for moving to the array. The Only setting means they will only be on cache.
  • Author

You mentioned something about stuff on my cache drive?  Moving forward should the shares I install plug in data on not use the cache?

It is very much recommended that you put application data on the cache drive. Your mistake was in setting those shares to Use cache disk: Yes. They should have been set to Use cache disk: Only. The Yes setting means they are cached for moving to the array. The Only setting means they will only be on cache.

 

Maybe it's because it's late and i've been wracking my brain, but are you saying that when i setup any share the setting should be :only?

  • Community Expert

You mentioned something about stuff on my cache drive?  Moving forward should the shares I install plug in data on not use the cache?

It is very much recommended that you put application data on the cache drive. Your mistake was in setting those shares to Use cache disk: Yes. They should have been set to Use cache disk: Only. The Yes setting means they are cached for moving to the array. The Only setting means they will only be on cache.

 

Maybe it's because it's late and i've been wracking my brain, but are you saying that when i setup any share the setting should be :only?

Any share you don't want to be moved from cache should be Use cache disk: Only. This is the way appdata is typically configured. You don't want this data moved because that would probably break the applications, and you want it on the cache so the applications won't keep an array drive plus the parity drive busy as the application writes and reads its data.

 

Note that what I mean by the application's data is not your media files. In the case of Plex, it stores a database of data about your media files. This is its application data.

 

Other user shares that you want to cache writes would be set to Use cache disk: Yes. This means the data for the user share will be written to cache, which is faster than writing to the array, and then moved to the array at a later scheduled time so it is in parity protected storage.

 

You can also set user shares to Use cache disk: No. This setting will make the files get written directly to the parity array, which is slower but is also protected by parity now instead of later. This is the setting I always use for everything except for appdata.

  • Community Expert

Reviewing this thread, this post may contain another piece of the puzzle

When you told me to to delete the shares with the lower case "p" in plex I couldn't cause they had data on them.  So I changed the name of the first copy of plex, then my movies showed back up.  I tried to install the plex plugin again and like a complete moron used a lower case p or it auto filled the field with a lower case "p" because I alreadyhad used that spelling and my laptop was auto filling in fields.  I DID delete some of the data on one of the copy drives in an attempt to delete the share, but I am pretty sure I didn't select a anything named folders named movies. "Plex" was the first share I created and used to store my movies.  The "plexx" share is the one I deleted files off of.  I am really at a loss for words here, I have no idea how those files got moved.

When you rename a share, any files in it are effectively "moved" to the new share name. So maybe you renamed the share that happened to have your movies in it. And they were all mixed in with a lot of other stuff from the application so it wasn't obvious at first glance that is where they were. The application data may have created a lot of folders, and mixed in with that lot of folders were one or two folders that actually had all your movies in them. Then if you decided to delete all the files from that share, you deleted all your movies.

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