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eth0 not found after adding a pci sata card.

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Just bought a 10TB drive and out of sata ports. I added a pci sata card that I've used in the past with my old server and it seems to be disabling my onboard ethernet. I moved the card to different slots and same problem. after boot it tells me Device eth0 can't be found.

 

Motherboard is a sabertooth 990fx. 

 

the bios has the onboard ethernet enabled.

 

Thoughts? Thanks!

 

  • Author

well shit. remove the card and it still doesn't see eth0. 

  • Community Expert

Login via the console (keyboard and monitor connected to the server) and type   diagnostics    at the command line prompt.  That will write the diagnostics file to the   logs   folder on your flash drive.  Upload the file with your next post. 

  • Author

will do. thanks!

  • Community Expert

There's no NIC detected by Linux, so if it's enable on your bios it's not working and you need to buy a new addon NIC.

  • Author

That's what it seems like. Just doesn't make sense. Out of the blue when tried to use a pci card it just stopped working. The port itself is working, you can see traffic going on it, just don't know why unraid doesn't see it anymore. 

  • Community Expert
6 minutes ago, mgworek said:

just don't know why unraid doesn't see it anymore. 

 

It's not an unRAID problem, i.e., if you install Windows it won't see it either.

  • Author

about to go try to buy a network card. I got it booted in gui mode and its telling me cache drive is unmountable. did you see anything in the logs about that?

 

thanks.

  • Community Expert
37 minutes ago, mgworek said:

did you see anything in the logs about that?

 

Nope, didn't need to look at the syslog for the NIC issue, cache has an usually fatal btrfs error, see here to try and recover your data before reformatting:

 

 

  • Author

waiting on a PCI ethernet card to come in. Not easy to find them in stores on the weekend. I did buy a USB 3 ethernet adapter and its getting me buy but network just stops after 10-15 mins. If I change the IP it works again for 10-15 mins. My replacement card should be here tomorrow.

 

Ended up formatting the cache drive. I backup the data every week so it wasn't that big of a deal.

 

Thanks for the help.

  • Community Expert

Be sure that you use a static strap when you install that new card.  (You can improvise one by using a clip lead between yourself and the computer case using your wrist watch band as the clip point on your body.)

31 minutes ago, Frank1940 said:

Be sure that you use a static strap when you install that new card.  (You can improvise one by using a clip lead between yourself and the computer case using your wrist watch band as the clip point on your body.)

Or, just make sure you keep your off hand or arm in constant contact with the case. Resting your forearm on the bare metal of the side of the case is plenty of grounding. I've never used a static strap in 30+ years of working on computers and circuits, always just been cognizant of what builds up static and how to keep it dissipated. When you walk up to your workbench, first contact is ALWAYS to the metal underframe of the workbench with your off hand, ESPECIALLY if you happen to be holding a stick of RAM or a CPU in the other hand.

  • Community Expert

Forgot a couple of more things.  Be sure the server is plugged in before connecting the CAT5 cable to the back.  And ground yourself to the case before you plug the cable into the port.  (I don't believe the cat5 specs have any provision for static protection of the hardware...)

  • Author

Hey. Was wondering if someone could look at my current logs.

 

Like I said earlier, my temporary usb3 ethernet adapter stops working and if I change the IP it works again till it stops.

 

I wanted to run a parity check while I wait for my replacement card. I booted into gui safe mode no plugins. Network was running fine. I decided to do a test and enable dockers. Network stopped working after a few minutes till I changed IP like before. after it stopped working again, I disabled dockers and everything has been fine.

 

I noticed a usb high speed error in the logs before network failure.

 

Just wanting to make sure I will be ok with my pci ethernet card arrives.

 

Thanks

tower-diagnostics-20170822-0807.zip

  • Author

As far as losing my networking with the usb3 device, it seems to be either my NZBGET or Unify docker. All the others are running and have had network for 30 mins none stop. Emby is doing a scan, which it hasn't been able to do since all this started. Well test the other 2 dockers when I can.

 

I did start nzbget first but killed it after i got red errors in my log. something about "transfer event TRB DMA ptr not part of current TD". will try to get full error when i can but it should be in my uploaded logs.

  • Author

its nzbget. i deleted and recreated it. no matter what i do, when i try a transfer i get this.

 

Aug 22 11:55:57 Tower kernel: xhci_hcd 0000:04:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13

 

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