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Random apcupsd disconnects from USB UPS


CorneliousJD

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I will randomly get email alerts saying unRAID is connected with the UPS again. I never get disconnect messages, but when I look in the log it was only "Disconnected" for seconds, and then right back up again.

 

Another IRL friend has the same issue as well, and uses the same UPS (or very similar Tripp-Lite model at least).

 

Screenshot of my APC UPS Daemon settings attached, and this is the email I get as well

 

Event: unRAID Server Alert
Subject: UPS Alert
Description: Communications restored with UPS Server
Importance: alert

 

The the log file shows the disconnected seconds before the communication restored notice gets emailed.

 

Jan 13 14:41:02 Server kernel: usb 2-1.1: USB disconnect, device number 3
Jan 13 14:41:02 Server kernel: usb 2-1.1: new low-speed USB device number 5 using ehci-pci
Jan 13 14:41:04 Server kernel: hid-generic 0003:09AE:2009.0007: hiddev0,hidraw2: USB HID v1.10 Device [Tripp Lite TRIPP LITE UPS ] on usb-0000:00:1d.0-1.1/input0
Jan 13 14:41:09 Server apcupsd[8739]: Communications with UPS restored.
Jan 13 14:41:09 Server sSMTP[31891]: Creating SSL connection to host

 

Is there a way to have it wait a short period of time before re-alerting me that the communication with the UPS is lost or something?

 

Thanks!

2018-01-13 15_20_17-Server_UPSsettings.png

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