mgranger Posted March 9, 2018 Share Posted March 9, 2018 I just installed unRAID for the first time last night but I have had the network connection go down and not allow me to access the computer over the gui. I don't know what to do besides reboot the computer and once it is back up and running it is fine for awhile. Is there any reason this would be happening. I would try to look at the logs but I can't get to them when the network connection is down. Any ideas on how to troubleshoot this or fix this? I am running version 6.4.1 Link to comment
John_M Posted March 9, 2018 Share Posted March 9, 2018 Plug in a monitor and keyboard and login as root, then type diagnostics at the prompt. This will create a diagnostics zip file in the logs folder on your USB flash device. Attach that file to your next post. Have you replaced the network cable/tried a different port on your switch? Link to comment
mgranger Posted March 9, 2018 Author Share Posted March 9, 2018 No I have not tried another network cable or port. This computer is using a Ryzen chip so after I posted I did some more digging and found I needed to add the code below. So this was done before I ran the diagnostic but i am posting what I have. Take a look and see if there is anything weird and I will run it and see if I am still having issues and will update with what I find. /usr/local/sbin/zenstates --c6-disable executer-diagnostics-20180308-2325.zip Link to comment
John_M Posted March 9, 2018 Share Posted March 9, 2018 Yes, you need to do that or, if your BIOS has the option, adjust the Power Supply Idle Control. I just checked - your BIOS is old but recent ones for ASRock boards do have that option. Link to comment
John_M Posted March 9, 2018 Share Posted March 9, 2018 When you said it "keeps losing network connection", did you mean that or is the server freezing when idle? There is a big difference. Keeping a keyboard and monitor attached will help you distinguish between the two. Link to comment
mgranger Posted March 9, 2018 Author Share Posted March 9, 2018 Ok I will look into updating the BIOS. So far I have had better results with the disable C state but I am not sure I understand what that is yet. It sounds like doing it through the BIOS is a better option. As far as "losing network connection" when I type in the IP address I am not able to access the gui. I think I server is not frozen but rather something to do with the C state although I haven't researched it enough yet. It seems like the server is still operating when I have the keyboard and monitor plugged in. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.