guyturner797 Posted March 21, 2018 Share Posted March 21, 2018 My server has been fine for the last year running 24/7 until today. Running the latest release 6.5.0. All server VMs went offline, when I load the web gui the plugins, dockers and VMs tabs won’t load. I restarted the server and started getting spammed with emails as seen in the attachment. Quote Link to comment
guyturner797 Posted March 21, 2018 Author Share Posted March 21, 2018 I can’t currently access them from the webgui. Server has completely crashed just trying to power it down cleanly if possible then I will post them after reboot if possible Quote Link to comment
guyturner797 Posted March 21, 2018 Author Share Posted March 21, 2018 Had to force powerdown the server and I have now rebooted it - everything appears alright but I would like to get to the root of what actually happened and if it is still an issue tower-diagnostics-20180321-2303.zip Quote Link to comment
Squid Posted March 21, 2018 Share Posted March 21, 2018 8 minutes ago, guyturner797 said: I can’t currently access them from the webgui. Server has completely crashed just trying to power it down cleanly if possible then I will post them after reboot if possible That sucks. Next time if it happens and you can't grab them from the webUi, if at all possible try to get them from the terminal diagnostics Side Note: Advanced Buttons is incompatible with 6.4.1+ (fix common problems would have told you about this), and WILL basically trash your docker apps if you ever update them. Remove it. Quote Link to comment
guyturner797 Posted March 21, 2018 Author Share Posted March 21, 2018 I was connected to it by local terminal, ran shutdown and it completely froze with no response at all Great, should have checked that my fault - anything else in the diagnostics or was it a 'blip' as it were? Thank you so much Quote Link to comment
guyturner797 Posted March 21, 2018 Author Share Posted March 21, 2018 side note: I cant uninstall plugins! or update them. It says successful but reloads and doesnt change Quote Link to comment
Squid Posted March 21, 2018 Share Posted March 21, 2018 3 minutes ago, guyturner797 said: side note: I cant uninstall plugins! or update them. Since the UI is working now, try to uninstall, then post diagnostics Quote Link to comment
guyturner797 Posted March 21, 2018 Author Share Posted March 21, 2018 I found downgrading, removing buttons, and then upgrading seemed to fix it. Just in-case I have attached my diagnostics. tower-diagnostics-20180321-2338.zip Quote Link to comment
guyturner797 Posted March 23, 2018 Author Share Posted March 23, 2018 (edited) After a couple days the issue has resurfaced! I got an email saying parity check had finished then within a couple minutes the server started spewing out emails again and now the docker tab has disappeared (dockers are still running). I believe I am having some sort of issue with 6.5.0 as when I downgrade to 6.4.1 everything is fine? tower-diagnostics-20180323-0757.zip Edited March 23, 2018 by guyturner797 Quote Link to comment
bonienl Posted March 23, 2018 Share Posted March 23, 2018 Looks like you rebooted your system. Next time when it happens, try to get the diagnostics before you reboot the system. All information is stored in RAM and is lost after a reboot. Quote Link to comment
guyturner797 Posted March 23, 2018 Author Share Posted March 23, 2018 Ah crap sorry - when the system does this it completely freezes up and the gui is unresponsive so I can’t get a diagnostics Quote Link to comment
Squid Posted March 23, 2018 Share Posted March 23, 2018 9 hours ago, guyturner797 said: spewing out emails again k. What is the emails then. The pic in the OP is cut-off and not much help 3 minutes ago, guyturner797 said: I can’t get a diagnostics From either SSH (Putty), or at the locally attached keyboard / monitor enter in diagnostics Quote Link to comment
Squid Posted March 23, 2018 Share Posted March 23, 2018 Or you can also install the Fix Common Problems plugin, then toss it into Troubleshooting Mode and do what it says after a crash. Quote Link to comment
guyturner797 Posted March 24, 2018 Author Share Posted March 24, 2018 So after downgrading to 6.4.1 from 6.5.0 the server VMs no longer crashes and the gui stays accessible but I still receive the error emails (sorry for not attaching it in full the first time I have now below.) Also some sections of the gui remain non-functional such as the plugins page and diagnostics. Under the shares tab it shows a couple errors too - I have attached a screenshot. I tried running diagnostics from Putty - the console outputted the same errors as in the email and I have attached the zip file it created. Every time I run a command it outputs this: -bash: fork: retry: Resource temporarily unavailable tower-diagnostics-20180324-1827.zip Quote Link to comment
Squid Posted March 25, 2018 Share Posted March 25, 2018 Unable to fork implies to me (but others can and may be more knowledgeable) that a limit has been hit on the number of processes currently running. What happens if you run in safe mode? Quote Link to comment
guyturner797 Posted March 25, 2018 Author Share Posted March 25, 2018 I found that too looking on stack, I ran the commands suggested to check the number of processes and threads being used and was at 15% of the maximum 1 Quote Link to comment
JonahJ Posted June 27, 2018 Share Posted June 27, 2018 Hey was this ever resolved? How did you get it fixed? I'm having the exact same issue on 6.5.3. I was considering downgrading? Just posted to see if any feedback here. On 3/25/2018 at 6:19 PM, guyturner797 said: I found that too looking on stack, I ran the commands suggested to check the number of processes and threads being used and was at 15% of the maximum Quote Link to comment
bonienl Posted June 29, 2018 Share Posted June 29, 2018 As suggested by @Squid run your system in safe mode and with docker service disabled to see if a basic set up stays stable. Quote Link to comment
guyturner797 Posted June 29, 2018 Author Share Posted June 29, 2018 On 6/27/2018 at 5:20 AM, JonahJ said: Hey was this ever resolved? How did you get it fixed? I'm having the exact same issue on 6.5.3. I was considering downgrading? Just posted to see if any feedback here. I ended up making a full backup of all of my config files and then flesh installing Unraid... Quote Link to comment
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