November 22, 20187 yr Hi Unraid Community hope all is well. I seem to be having an issue with my unraid server UI when i log in i get a blank screen. only resolved if i restart the whole server using TERMINAL. then about a week later the problem comes back. any ideas? iv tried other browsers with no luck.
November 22, 20187 yr Author Dont have Antivirus and adblocker is paused for that site. Also tried on microsoft Edge and wasn't working and i dont have addons on that browser. Edited November 22, 20187 yr by 666gene
November 23, 20187 yr From the terminal, diagnostics Then upload the file that'll be stored on the flash drive in /logs
November 23, 20187 yr Author sorry for my ignorance. Due to not being able to get to the UI whats the best method to getting log file off the flash drive? normally i have is passed through as a share but its a reasonably new server and didnt enable flash share option.. and i dont have Krusader running atm to copy the file over. The server is remote so i haven't got physical access to it at this time. Would restarting just to get the file be an option? i know that restarting fixes the issue so i wanted to leave it running for troubleshooting purposes, but if needed iv already extracted the file and can restart. Edited November 23, 20187 yr by 666gene
November 23, 20187 yr You could copy the file to another share (if you have any other shares configured) if the other shares are configured and accessable. cp /boot/logs/tower-diagnostics-*.zip /mnt/user/destinationshare
November 23, 20187 yr Author am i doing this right? i noticed that i got an IO error during Diag collection. error showing in previous post. could this be a USB issue? Edited November 23, 20187 yr by 666gene
November 23, 20187 yr 24 minutes ago, 666gene said: could this be a USB issue? Yes. Your USB device is not accessible at the moment. A reboot might fix it temporarily but you really need to plug it into a PC and run a file system check on it.
November 23, 20187 yr Author Will a simple ChkDsk suffice like below article? or should i be running a better tool? https://helpdeskgeek.com/how-to/run-chkdsk-utility-xp/
November 23, 20187 yr 4 minutes ago, 666gene said: Will a simple ChkDsk suffice Yes. That will do nicely from Windows. If you happened to have a Mac you could use the included Disk Utility.
November 23, 20187 yr Community Expert And you should try a different USB port if it keeps happening, preferably USB2.
November 23, 20187 yr Author Really appreciate the feedback guys. i love this community. i will try this tonight when i get physical access to the machine. Will get back to you.
November 23, 20187 yr Author No errors were found on the USB. iv confirmed that the USB was indeed in a USB 3 port and have now moved it to a suitable USB 2 Port. will confirm if all is still fine tomorrow.
November 26, 20187 yr Author Im comfortable that this has been resolved. Appreciate all your input. I believe it was due to not being in a USB2 Slot. iv set this to [SOLVED]
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