Enabling S.M.A.R.T Monitoring with Dell PERC H310

[hoofhearted]

Salutations!

 

I'm currently struggling to enable S.M.A.R.T monitoring on my PERC H310 Controller.

 

After much searching, I found this thread and followed what this guy did to the T.

 

Selected an individual disk from the main tab and changed the "SMART controller type:" to megaraid. Like in the other thread, Megaraid is the proper driver for my card too.

 

When I do this, the capabilities & Identity sections say "Can not read capabilities/identification" while the attribute section is blank.

 

Using the same command however, yeilds a different result.

Quote

smartctl -d megaraid,1 -a /dev/sdj  => Smartctl open device: /dev/sdb [megaraid_disk_01] failed: INQUIRY failed

 

I googled some more on this and modified the command until it gave out some information:

 

Quote

smartctl -a /dev/sdb

Quote

=== START OF INFORMATION SECTION ===

Vendor:               DELL
Product:              PERC H310
Revision:             2.12
User Capacity:        4,000,225,165,312 bytes [4.00 TB]
Logical block size:   512 bytes
Logical Unit id:      0x6b8ca3a0edaac800249d3a44031f80f1
Serial number:        00f1801f03443a9d2400c8aaeda0a38c
Device type:          disk
Local Time is:        Sun Jul  7 16:01:58 2019 PDT
SMART support is:     Unavailable - device lacks SMART capability.

 

=== START OF READ SMART DATA SECTION ===
Current Drive Temperature:     0 C
Drive Trip Temperature:        0 C

Error Counter logging not supported

Device does not support Self Test logging

 

Although this is no different from the SMART Report that I downloaded.

 

I would highly appreciate any help on this matter as I'm very new to this and I'm at my wits end.

 

Thanks.

 

[Frank1940]

Take a look at this post:

 

and see that H310 has to be crossflashed.  Was this done to your controller?

[hoofhearted]

I haven't done this but since it displays all the drives attached to it, doesn't that mean its already done?

 

edit: Following this guide: https://techmattr.wordpress.com/2016/04/11/updated-sas-hba-crossflashing-or-flashing-to-it-mode-dell-perc-h200-and-h310/

 

Everything is working perfectly now. Thanks Frank.

 

Edited July 8, 2019 by hoofhearted

[JorgeB]

30 minutes ago, hoofhearted said:

doesn't that mean its already done?

Doesn't look like it is in IT mode, if it was it would show the serial number of the disk and SMART would be available.

[hoofhearted]

Thanks for your reply, johnnie.black. Yes, the card wasn't in IT mode, it was in Fusion Mode. Crossflashed it and everything seems to be working fine now.