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I/O device error on HDD's

Featured Replies

Hello,

 

I keep getting I/O device error's on my transfers. I was assuming maybe the HDD are dying, but when I put them in external enclosures, the HDD's work perfectly.

  • Community Expert

Go to Tools - Diagnostics and attach the complete diagnostics zip file to your next post.

  • Author
7 minutes ago, trurl said:

Go to Tools - Diagnostics and attach the complete diagnostics zip file to your next post.

Thanks for the prompt response. Attached is the zip

tower-diagnostics-20191014-1902.zip

  • Author
7 minutes ago, Squid said:

When you're getting the I/O errors.

While transferring a lot of data 100gb+

 

EDIT: I am currently trying to view my mounted server drive in windows explorer, and it doesnt let me in, but I can get into the root folders fine.

Edited by Abhi

  • Community Expert

Both disks are showing UNC @ LBA errors, also IDNF @ LBA, first one is usually a disk problem but together with the other might point to a different problem, like bad power, but still should run an extended SMART test on both.

  • Author
7 minutes ago, johnnie.black said:

Both disks are showing UNC @ LBA errors, also IDNF @ LBA, first one is usually a disk problem but together with the other might point to a different problem, like bad power, but still should run an extended SMART test on both.

Ill run an extended smart test on them..

 

Do you think the SATA cables could be going bad? Going off of what I said earlier ab out how the HDD's are fine in an external enclosure

  • Community Expert

If it's not the disks I would suspect more of a power issue, cables or PSU, not SATA cables.

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