[SOLVED] File transfer to share causes my router to crash

[Rimrom]

Hi everyone, 

 

  ***First of all, sorry for the wall of text***

But I couldn't find anything like my issue out there.

 

I just started with unRaid, and learning how to build my own NAS/VM server one roadblock after another.  But that one I just don't get it...

 

Did this ever happened to anyone else ?

Everytime I want to transfer some files to my unRaid Array, if it's big enough, my whole network will end up crashing at some point.

 

When it happens, I cannot access my router with any of my devices other than the NAS & laptop used to initiate it.  As if the router was to overloaded and pushed out anything else.

 

After the transfert, regardless of if the task will be completed without any error, I can eventually reconnect to my router, but the internet access from my router is impossible, I absolutely have to unplug/replug my router.

 

I tried to transfer some files twice:

First time: via a laptop with Ubuntu.  With the help of the plugin "unAssigned", I mounted an unassigned SSD with data I wanted to copy to my array.

First transfert :

Unassigned ssd smb shared to my laptop from my unRaid NAS, I accessed the 2 shares to copy data from one to another

          *unRaid unassigned ssd--> router --> laptop --> router --> unRaid Array

The whole 170Gb copied completely, but lost internet, and everything else got drop off my wifi.

Second transfert

Same steps but from a Windows10 VM from within the unRaid Array.  This time the transfert could not go through completely (transfert stopped with an error 0x8007003A) , and once again made crash my router the same way with no internet no more. 😢 

 

Is there an important setting I should check that would be majorly important ?

Or should I just upgrade my network infrastructure because that one I just bought simply cannot handle it ?

 

Router: Asus RT-AX92u 

All my ethernet port used are 1 Gigabit Ethernet.

 

Thank you

 

 

 

 

 

 

 

 

 

Edited December 30, 2020 by Rimrom
Because of Syntax

[JonathanM]

Very occasionally I've seen a network card freak out and lock down the network. Try unplugging the ethernet connection to one of the devices involved in the transfer and see if the network comes back to life. If you can isolate it to the Unraid box, try a different ethernet adapter.

[Frank1940]

Might I suggest that you google about any problems with that router. 

 

Have you checked to see if there is an upgrade to the router's firmware? 

[Rimrom]

40 minutes ago, jonathanm said:

Try unplugging the ethernet connection to one of the devices involved in the transfer and see if the network comes back to life.

Since the transfert was initiated from my laptop, I doubt the process will follow through completely if I disconnect the laptop.  Also I when I wrote that I have "no more internet because it crashed" I mean the WAN interface.. as if the router dealt with so much data, that it crashed for everything else but the two LAN port (of the router) involved. The LAN port connected to my laptop and the one connected to my NAS.

When I started the transfert from the VM, I was accessing it from noVLC remote onto my laptop.

 

38 minutes ago, Frank1940 said:

Have you checked to see if there is an upgrade to the router's firmware? 

No new firmware update available yet, and I'm using Merlin FW which are even more stable.

 

I did not think of looking up if it was a common issue related to this particular router tho.. will do. 

But I doubt it.  It has been pretty rock solid up till now.

 

Thank you 

 

Edited: nothing seems to be comparable in what I could find on google excepted an old post on Cnet forum.. same type of problem with a RT-AC68u.. unsolved.

https://www.cnet.com/forums/discussions/network-connection-drops-when-transferring-large-files-625354/

 

Kinda lost for now 

Will wait for more info from you guys and do some research on my side 

 

Thank you !

 

 

Edited November 28, 2020 by Rimrom

[Frank1940]

Check the RJ-45 ports.  Many of them have status lights on them.  Observe the light(s) and their pattern when data is being transferred and when the port is idle.  Check the ports again after the problem has occurred for any pattern change.  IF you see a pattern change try unplugging and replugging the cables to see if that 'fixes' the problem.  (Solving these types of problems is often more like witchcraft than engineering...)