tessierp

Thanks for all your help everyone. I appreciate it. I wish I had more time to troubleshoot the various problems I was juggling with but I really needed to get my NAS up and running and for now I looked for an alternative. I really think it is a combination of hardware I'm using. Granted those flat ethernet cables are junk and the switch is flaky at times but until I have more time I have to move on. UNRAID is an amazing product which is meant to be very flexible and I'm sure I'll be back when I have more time to dedicate to this but for now I need a NAS up and running.

I understand that but that does not explain why when I try to override and change the users it doesn't update. Other folders reflect the exact users that should have access except for this one due to the action I performed and not it is locked as NOBODY but that is incorrect since I have set different permissions. I did try to turn off permissions and set them again, it just wont work. At this point this would force me to offload the content of this share, some 150 GB, somewhere else and recreate.

Ended up striking another bug. So yesterday I proceeded to do my backup and then stopped the array, changed from BTRFS to XFS and started the array backup. Formatted.. And then I proceeded to copy everything. Everything was going fine and saw that all my Proxmox files were on so I proceed to mount via NFS shares. Not too sure what happened but somehow permissions were changed on me for that folder to "NOBODY". I did try to reassign permissions but it just wont work. I did try to reboot and released all NFS shares but nothing can be done.

Seeing that no one really knows, I decided to reformat my array with XFS to see if that, somehow, could be my NFS and CIFS issues. As for my CPU having some cores locked to 100% at times preventing me from doing any reboot or shutdown via ssh or the WebUI (I basically have to forcefully poweroff), someone who is runnning Unraid with docker told me it happened to him a few times so I am not alone experiencing these issues. I'm giving this one more chance with my 12 days trial to see if somehow things hold up better. I'm more than willing to work with the developers if they want to get to the bottom of this but I need a running system and can't justify paying if I can't have a somewhat stable system.

Thanks for the suggestion, I'll try that.

Thanks, I'll keep that in mind if I still need it in the future.

Those are coming from my Proxmox Servers. Like I said I've been having issues perhaps with the switch (MAYBE). I had the same switch with my QNAP TS-563 and I never had any CIFS / NFS issues before. So what you see there is probably the Proxmox servers losing connection and retrying to connect. But that wouldn't be a reason to crash UNRAID and if it is then, it should be looked into. Actually, glad you noticed this as for the time being I shutdown all my connections to UNRAID, had to shutdown a few Docker Services and I completely forgot about my Proxmox boxes that have an active share with UNRAID to automate VM backups.

Never mind.. I'll mount through Windows and do a backup of my NAS from there, simpler than having to stop the array and create another pool.

Any tips on how to mount an external HDD in unraid?

Alright, second time this happens... 1 core this time is 100%.. I can't stop my Plex docker container, can't download Diagnostics... I was able to download the syslog though. Really not sure what is going on except that my UNRAID system has been extremely unstable. Did a MEMTEST86 and no errors found... IPMI reports no issues with the motherboard. Not sure if the devs are able to look into this because it does not seem like a hardware issue at this point. Of course I can't reboot or shutdown, it hangs when I try too just like when this type of issue happened before with 1 core stuck at 100% (last time was 3). At least that is what the webUI reports. HTOP reports same core 100% and core 7 at 50%. It weird because the list shows CPU around 2%.... It is like some of the cores have been locked by something... Eventually the WebUI become unresponsive. I had to connect a monitor and keyboard to login and ask a reboot. It waited 90 seconds for a graceful shutdown and it had to force a shutdown.. Now it is collecting diagnostics and hanging there. I guess my options now are to backup all my data and wipe the array and try with XFS to see if BTRFS is the issue but I am running out of trial time and unless I can find an explanation I'll have to move on to something else like TrueNAS. Really sucks as I prefer the flexibility UNRAID brings but the system is just too unpredictable and unstable. ptr1-nas-1-syslog-20211122-1252.zip

Yesterday night I turned on the syslog server again. This time it didn't turn off, I guess last time it was a glitch. However, it has been well over 8 hours and nothing in the target folder.. I guess maybe I'm using it wrong?

I just enabled them again.. Hopefully this time it doesn't disable itself but basically I have added a share called syslogs and the server is active and pointing to that share. Last time it disabled itself on its own. Just out of curiosity, could the fact that I went with BTRFS for my array explain the issues I am having? Doesn't seem logical but just thought I'd ask just in case. Most seem to use XFS. That is why I'm asking really.

Tried but UNRAID doesn't want to log at the place where I told it to write the files on my array

Here are some new diagnostics following my forced reboot.. Hopefully this gives someone a lead.. ptr1-nas-1-diagnostics-20211121-2123.zip

I also connected a monitor to the system.. No output... Super strange... For reference I'm using a 3900X processor on a X570D4U-2L2T with 32 Gigs of Kingston ECC memory. (Just in case others had similar issues with the same configuration I have.

Agreed.. Sorry.. Just feeling a bit frustrated right now.. Here is a link to the original post. But just want to mention this time, I have zero access.. No WebUI, no SSH but I can access my array through NFS and CIFS.

I tried from the WebUI.. Didn't try to install VNC on the VM yet so perhaps that is the issue?

So, my NAS seems to be in limbo again.. Well in-between... For some reason the web interface can't be accessed, can't remote login to the system through SSH.. All mounts are available though CIFS / SMB or NFS. The motherboard is OK I can log in to the IPMI and nothing unusual or no errors... But UNRAID is partially unresponsive. This really has me worried as to the stability of the system. Not sure if anyone has any suggestions. But my evaluation time is running out and having these issues is just making me wonder if UNRAID is going to be the right fit for me. I'm not dismissing the product or saying it is bad. Could be a combination of hardware, drivers, etc. But I really don't have any way to diagnose the issue right now as I can't login to see the logs, etc. If anyone has any suggestions as to what I could do, please let me know.. I'll wait before I forcefully reboot another 30 minutos to an hour.

Thanks Jonathan for your input. I may have to do this differently. I don't have sound at all with VMs in Unraid for some reason..

Hi, Any recommendations on a good VM BACKUP app I could use? I tried VM BACKUP but it fails all the time with errors.

I verified and both Unassigned Devices and Unassigned Devices Plus aren't installed. As for the bad switch that is a possibility I considered but at the moment I do not have another one to test with. Reason that I am also considering it is, at times, the WebUI for the switch becomes unresponsive (could be just the Software, I know).. But my workstation also experiences disconnect issues at times. Bad CAT6 flat cables are another possibility. But I highly doubt the NIC being bad though... But I guess I could also try and see. If the problem is my switch then that doesn't explain why my QNAP server was able to restore connections. I guess it is more resilient to network issues and allows reconnections where UNRAID has an issue with it? Anyway, I have to do more tests I suppose. Trying a different NIC port on my motherboard is the easiest at the moment. But like I said, it is probably the switch that is going bad.

@dlandon Thanks for sharing this information with me. I looked in my list of plugins and I do not have this "UD" plugin you mentioned and since I do not have JUMBO FRAME then something else is causing the issue.

I'm not entirely sure what you mean by "JUMP PACKETS" and what do you mean by "Unassigned Devices Plugin"? For the plugin, you mean a UNRAID plugin? From what you said, I suspect maybe my cat6 flat cable could be the issue. Actually suspected that for a while HOWEVER, with my QNAP device it was always able to reconnect so I am not sure why it is not the case. It is true my wiring could be the issue but just curious as to way it is unable to reconnect.

Sure, here are my diagnostics. Hopefully this helps. ptr1-nas-1-diagnostics-20211119-1130.zip

Based on experience I had with my QNAP unit which died and now using UNRAID I have been experiencing a lot of CIFS/SMB and NFS issues. Initially I was using CIFS/SMB which was unstable so I tried NFS instead. First started out with the "FSTAB" approach which connects at boot time but seeing that I still had disconnection issues I then tried with "AUTOFS" but it is no use. Eventually my shares will be dropped and the only way to fix it is by stopping the service and starting it again. Not much as change in my setup except that I am now using UNRAID. Has anyone else been experiencing CIFS/SMB and NFS issues like this? I'm starting to wonder if it has to do with BTRFS (most here seem to be using XFS for their ARRAY). Or maybe something with my cache. Not really sure. Anyone has a clue?