Love the app was very impressed with my initial testing, but I am having an issue with files not being converted/ignored. I have a simple "convert video" flow. When I add files to be converted, they appear momentarily on the dashboard and then disappear, not even appearing in the "library files" section. When I root through the log files I find this in one:
My issues are:
a) the files definitely exist, are still in the indicated initial folder and are not deleted
b) the files never appeared in the library files section of the UI at all
This is happening with every file
Any ideas what could be causing this and how I can fix it? Thanks.