February 7, 20215 yr Community Expert Do you have them installed using the RAID controller? RAID controllers are not recommended for many reasons, one of which is Unraid can't get SMART report from them.
February 7, 20215 yr Author 1 hour ago, trurl said: Do you have them installed using the RAID controller? RAID controllers are not recommended for many reasons, one of which is Unraid can't get SMART report from them. Nope.
February 8, 20215 yr Community Expert Those don't look like the usual SATA disk serial numbers. What brand are these disks?
February 8, 20215 yr Author 6 minutes ago, trurl said: Those don't look like the usual SATA disk serial numbers. What brand are these disks? Seagate? If I remember correctly?
February 8, 20215 yr Community Expert 14 hours ago, rmp5s said: Nope. Your are using the P420i HP raid controller, that's not recommended, but to get SMART reports you need to change the default SMART controller type to "HP cciss", IIRC.
February 10, 20215 yr Author On 2/8/2021 at 2:31 AM, JorgeB said: Your are using the P420i HP raid controller, that's not recommended, but to get SMART reports you need to change the default SMART controller type to "HP cciss", IIRC. Nope. I disabled the RAID controller. Unfortunately, it's built into the motherboard on this server...killing it was quite the ordeal when I first set this thing up. It'll always be there, but it's not in use. I documented my steps to do so in this thread should anyone need the info in the future.
February 11, 20215 yr Community Expert 11 hours ago, rmp5s said: Nope. I disabled the RAID controller. Well, all the drives are still connected there, so not disabled.
February 11, 20215 yr Author 5 hours ago, JorgeB said: Well, all the drives are still connected there, so not disabled. Yes, they are connected to the motherboard.
February 11, 20215 yr Community Expert 46 minutes ago, rmp5s said: Yes, they are connected to the motherboard. No, they are connected to the HP P420i RAID controller, or you posted the wrong diags.
February 11, 20215 yr Author 6 minutes ago, JorgeB said: No, they are connected to the HP P420i RAID controller, or you posted the wrong diags. Again, the raid controller is built into the motherboard. EVERYTHING is "plugged into the RAID controller"...it's just not doing anything, as illustrated in that other thread. When I got my first server, I actually got an external RAID card and battery and stuff for it...then I found out that unRAID doesn't play nice with RAID. WHO KNEW!? lol Well, when I got my second server...this one...I didn't bother with a RAID card but it was still giving me issues. After a bunch of research, I found out that that motherboard has the RAID card built in. That's what that other thread was all about...disabling it. Once that was done, it's worked perfectly ever since. Until this drive died, anyway. lol Edited February 11, 20215 yr by rmp5s
February 11, 20215 yr Community Expert Just now, rmp5s said: EVERYTHING is "plugged into the RAID controller". I know that, that what I was saying, and if you want to get SMART reports On 2/8/2021 at 9:31 AM, JorgeB said: need to change the default SMART controller type to "HP cciss", IIRC.
February 11, 20215 yr Author Oh. And. New drive went in yesterday (after the Amazon guy chucked it on the ground SO HARD that I heard it THROUGH MY FRONT DOOR...) and the parity is rebuilding. 😎
February 11, 20215 yr Author 1 minute ago, JorgeB said: I know that, that what I was saying, and if you want to get SMART reports Ah. Got ya. Don't think I'm going to mess with it, man. Is the SMART info really that important?
February 11, 20215 yr Community Expert 1 minute ago, rmp5s said: Is the SMART info really that important? Yes.
February 11, 20215 yr Community Expert 1 hour ago, rmp5s said: Is the SMART info really that important? That is what Unraid monitors to let you know when you have a disk that is beginning to have a problem. You must setup Notifications to alert you immediately by email or other agent as soon as a problem is detected. Don't let one problem go until it becomes multiple problems and data loss. But you must do what has already been explained or Unraid can't tell if you have disk problems. Also, do you have backups of everything important and irreplaceable? Parity is not a backup.
February 11, 20215 yr Author 1 minute ago, trurl said: That is what Unraid monitors to let you know when you have a disk that is beginning to have a problem. You must setup Notifications to alert you immediately by email or other agent as soon as a problem is detected. Don't let one problem go until it becomes multiple problems and data loss. But you must do what has already been explained or Unraid can't tell if you have disk problems. Also, do you have backups of everything important and irreplaceable? Parity is not a backup. I'll look into it. Yea, I have duplicates of most stuff.
February 11, 20215 yr Community Expert 1 hour ago, rmp5s said: Don't think I'm going to mess with it, man. It's very simple. In the webUI, click on each disk on that controller to get to its page, then under SMART Settings, change SMART controller type. On 2/8/2021 at 4:31 AM, JorgeB said: Your are using the P420i HP raid controller, that's not recommended, but to get SMART reports you need to change the default SMART controller type to "HP cciss", IIRC.
February 12, 20215 yr Author 12 hours ago, trurl said: It's very simple. In the webUI, click on each disk on that controller to get to its page, then under SMART Settings, change SMART controller type. ...oh...I thought it was something that needed to be done in the BIOS or something that was involved like the last thing I had to do or something. Done!! The parity finished rebuilding and everything is back to normal, too. Thank you, everyone!
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