italiapro Posted April 13, 2021 Share Posted April 13, 2021 (edited) Hi everyone  currently I am struggeling trying to access my unraid server via the network. when I enter the ip address into the browser it only shows that the connection was denied  further then that I used to see my drives in /mnt/ but now they are gone.  something happened to my unraid server but I really do not know what it is - from one day to the other it stopped working.  every hint would be really great! I really cannot tell what would be helpful to have a closer look at the issue...    Edited April 20, 2021 by italiapro issue resolved Quote Link to comment
Squid Posted April 13, 2021 Share Posted April 13, 2021 Since you can log into the console, diagnostics and post the entire zip file that will get stored on the flash drive (logs folder) here Quote Link to comment
italiapro Posted April 14, 2021 Author Share Posted April 14, 2021 thank you - sure see the diagnostics attached  somehow it had an issue creating the /boot/logs directory so it was saved in the root home path and I had to copy it via ftp to my pc - seems to be strange too but lets leave that by side tower-diagnostics-20210414-0759.zip Quote Link to comment
italiapro Posted April 15, 2021 Author Share Posted April 15, 2021 when I use a freshly installed unraid (v 6.9.2) I cannot access to port 80 too   what am I doing wrong? Quote Link to comment
Squid Posted April 15, 2021 Share Posted April 15, 2021 Either your flash drive is terrible and corrupted or its dropping offline causing the issues. Try a different USB port (ideally USB2). If that fails, replace the drive. Quote Link to comment
italiapro Posted April 15, 2021 Author Share Posted April 15, 2021 tried different port but still the same issue - Back then I used another flash drive but when I try to put any version on it it says "This Flash device is blacklisted. Please chose another Flash device for Unraid." Therefore I am going to buy a new flash drive tomorrow  Maybe in addition to the previous one: When I started a fresh installed unraid it said a lot of times "cannot create directory ........ : input/output error" probably the root cause is here the corrupted flash drive too Quote Link to comment
italiapro Posted April 16, 2021 Author Share Posted April 16, 2021 ok so I am back with a new usb stick and still not able to access the webGUI - a managed to do a new diagnostics via the console and attached them below tower-diagnostics-20210416-2000.zip Quote Link to comment
Squid Posted April 16, 2021 Share Posted April 16, 2021 You set up a new stick from scratch, or set up a new stick and copied the files over from the original?  Asking because I haven't seen this before Apr 16 19:59:32 Tower root: modprobe: FATAL: Module md-mod not found in directory /lib/modules/4.19.107-Unraid  And also because there's an FSREC file in the flash that is created by a filesystem check when the system has completely lost track of a file... Quote Link to comment
italiapro Posted April 16, 2021 Author Share Posted April 16, 2021 oh sorry for that - I put on my latest backup of my config on it - so the diagnostics of above are of my latest unraid config  below I set up a stick from scratch and run die diagnostics program - even here I had the issue that it said:  Starting diagnostics collection... mkdir: cannot create directory /boot/logs : Input/output error  This happened to me not only with a freshly setup one but also with my latest backup of config tower-diagnostics-20210416-1300.zip Quote Link to comment
Squid Posted April 16, 2021 Share Posted April 16, 2021 We're then back to try different port, ideally USB2 Quote Link to comment
italiapro Posted April 17, 2021 Author Share Posted April 17, 2021 I really cannot get over it but it worked - on fortunately my mainboard has only USB 3.0 and USB 3.1 so I had to deal with that but I worked while it was connected to the USB 3.0 port.  So but since I now changed the flash drive I need to register it... unfortunately it did not work only loading the old config of my unraid server and will need now a new key. is it possible to get via the forum a new registration key or need I to use the contact formula? --> https://unraid.net/contact  thank you squid!!! Quote Link to comment
itimpi Posted April 17, 2021 Share Posted April 17, 2021 1 hour ago, italiapro said: is it possible to get via the forum a new registration key or need I to use the contact formula? --> https://unraid.net/contact The process is described here in the online documentation that can be accessed via the Manual link at the bottom of the unraid GUI. Quote Link to comment
italiapro Posted April 20, 2021 Author Share Posted April 20, 2021 thank you for that - with the support I managed to get a new key and now everything is working fine - thank you guys for your work! Quote Link to comment
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