Hi everyone

 

currently I am struggeling trying to access my unraid server via the network. when I enter the ip address into the browser it only shows that the connection was denied

 

further then that I used to see my drives in /mnt/ but now they are gone.

 

something happened to my unraid server but I really do not know what it is - from one day to the other it stopped working.

 

every hint would be really great! I really cannot tell what would be helpful to have a closer look at the issue...

 

 

 

Edited April 20, 20214 yr by italiapro
issue resolved

Since you can log into the console,

diagnostics

and post the entire zip file that will get stored on the flash drive (logs folder) here

thank you - sure see the diagnostics attached

 

somehow it had an issue creating the /boot/logs directory so it was saved in the root home path and I had to copy it via ftp to my pc - seems to be strange too but lets leave that by side

tower-diagnostics-20210414-0759.zip

when I use a freshly installed unraid (v 6.9.2) I cannot access to port 80 too

 

 

what am I doing wrong?

Either your flash drive is terrible and corrupted or its dropping offline causing the issues.  Try a different USB port (ideally USB2).  If that fails, replace the drive.

tried different port but still the same issue - Back then I used another flash drive but when I try to put any version on it it says "This Flash device is blacklisted. Please chose another Flash device for Unraid." Therefore I am going to buy a new flash drive tomorrow

 

Maybe in addition to the previous one: When I started a fresh installed unraid it said a lot of times "cannot create directory ........ : input/output error" probably the root cause is here the corrupted flash drive too

ok so I am back with a new usb stick and still not able to access the webGUI - a managed to do a new diagnostics via the console and attached them below

tower-diagnostics-20210416-2000.zip

You set up a new stick from scratch, or set up a new stick and copied the files over from the original?

 

Asking because I haven't seen this before

Apr 16 19:59:32 Tower root: modprobe: FATAL: Module md-mod not found in directory /lib/modules/4.19.107-Unraid

 

And also because there's an FSREC file in the flash that is created by a filesystem check when the system has completely lost track of a file...

oh sorry for that - I put on my latest backup of my config on it - so the diagnostics of above are of my latest unraid config

 

below I set up a stick from scratch and run die diagnostics program - even here I had the issue that it said:

 

Starting diagnostics collection... mkdir: cannot create directory /boot/logs : Input/output error

 

This happened to me not only with a freshly setup one but also with my latest backup of config

tower-diagnostics-20210416-1300.zip

We're then back to try different port, ideally USB2

I really cannot get over it but it worked - on fortunately my mainboard has only USB 3.0 and USB 3.1 so I had to deal with that but I worked while it was connected to the USB 3.0 port. 

 

So but since I now changed the flash drive I need to register it... unfortunately it did not work only loading the old config of my unraid server and will need now a new key. is it possible to get via the forum a new registration key or need I to use the contact formula? --> https://unraid.net/contact

 

thank you squid!!!

1 hour ago, italiapro said:

is it possible to get via the forum a new registration key or need I to use the contact formula? --> https://unraid.net/contact

The process is described here in the online documentation that can be accessed via the Manual link at the bottom of the unraid GUI.

thank you for that - with the support I managed to get a new key and now everything is working fine - thank you guys for your work!