Axel8rate Posted January 13, 2022 Share Posted January 13, 2022 Hello, I'm dealing with unclean shutdown daily and I don't know what is going on... I've read the pinned sticky thread on Unclean Shutdowns. I don't have any VMs or Terminal windows open, I've changed my timers per recommandation but nothing help. I've attached a copy of my diagnostic files and made sure that the syslog was writting on the usb-flash to get all the infos. Hopefully that helps. Thanks guys. unimatrix-diagnostics-20220113-1040.zip Quote Link to comment
JorgeB Posted January 13, 2022 Share Posted January 13, 2022 52 minutes ago, Axel8rate said: I've read the pinned sticky thread on Unclean Shutdowns. From that thread: Quote If an unclean shutdown does occur because the overall "Shutdown time-out" was exceeded, Unraid will attempt to write diagnostics to the /log/ folder on the flash drive. When you ask for help with an unclean shutdown, post the /log/diagnostics.zip file. There is information in the log that shows why the unclean shutdown occurred. Quote Link to comment
Axel8rate Posted January 13, 2022 Author Share Posted January 13, 2022 I have set Persistent Logs (syslog server) to Mirror to Flash previously. That's the file i have uploaded JorgeB. I can see in the syslog.txt where it says unclean shutdown detected but I don't see the cause of it. Quote Link to comment
JorgeB Posted January 13, 2022 Share Posted January 13, 2022 You upload the normal diagnostics after boot, also not the syslog from the syslog server, but that's not what we need, like mentioned above when Unraid does an unclean shutdown it saves new diags to the flash drive, logs folder, those are the ones we need. Quote Link to comment
Axel8rate Posted January 13, 2022 Author Share Posted January 13, 2022 Ok, my apologies. I went into the /boot/logs folder and I see one syslog file and two disgnostic files. See attached files. I hope that is correct... unimatrix-diagnostics-20220113-1040.zip syslog unimatrix-diagnostics-20220113-1258.zip Quote Link to comment
JorgeB Posted January 14, 2022 Share Posted January 14, 2022 Unfortunately none of those contains a shutdown sequence, instead of shutdown/reboot press stop and see if the array stops and time how long it takes. Quote Link to comment
Axel8rate Posted January 14, 2022 Author Share Posted January 14, 2022 I was able to stop the array... took about 25 seconds. Quote Link to comment
itimpi Posted January 14, 2022 Share Posted January 14, 2022 29 minutes ago, Axel8rate said: I was able to stop the array... took about 25 seconds. It is probably worth: taking new diagnostics in case anyone wants to see the current state reboot the system from the array stopped state to see if you can now avoid the unclean shutdown Quote Link to comment
Axel8rate Posted January 14, 2022 Author Share Posted January 14, 2022 It happened again last night... Here is the new diagnostic after I stopped the array. The Syslog is much bigger today. 4 hours ago, itimpi said: It is probably worth: taking new diagnostics in case anyone wants to see the current state reboot the system from the array stopped state to see if you can now avoid the unclean shutdown Will reboot the system tonight when i get back from work. Thank you. syslog unimatrix-diagnostics-20220114-0909.zip Quote Link to comment
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