I have an issue with my weekly parity check it starts and then pauses for hours

[Anubclaw]

Dear Support,

I do have an issue with my dellnas server with the parity check it basically starts when it is scheduled but after a while it actually pauses "indefinately" until i continue to run it manually - this way it never completes fully at the moment.

I will attach an actual diagnostic file for you to look at . Basically most other functions seem to run normal.

Can you please help me fix this issue ? Thank you in advance,

Best regards,

Harald Weiss

dellnas-diagnostics-20220329-1912.zip

[itimpi]

The pause is being done  by the parity check tuning plugin because you have what looks like a cooling problem and you have set checks to be paused if disks get too hot.

 

Your syslog has messages like:

Mar 28 07:07:02 dellnas Parity Check Tuning: Paused Manual Correcting Parity Check  (0.4% completed): Following drives overheated: disk1(108C)

and

Mar 28 07:14:02 dellnas Parity Check Tuning: Following drives overheated: disk1(111C) disk3(109C) 

Do you have notifications enabled for such events as this would tell you this is happening without the need to look through the syslog.

 

I must admit I suspect that the temperatures should be displayed as Fahrenheit as I cannot believe the disks are really that hot in Centigrade - I will need to look into that.

 

EDIT:   I can confirm that the numeric value in the above messages is the Fahrenheit value.   A typo means that this happens even when told to display in Centigrade.    However this looks like it purely a display issue in the syslog message.

 

if you think that you should NOT be getting temperature related pause then a screenshot of the plugins Settings page would allow me to confirm that the values you have set are OK for temperature related pauses in case a bug has crept in somewhere in handling temperatures.

 

[Anubclaw]

I did check the settings and it would wait for an 83 degrees C difference to continue …. Which never will happen btw my disks are about 40 degrees C in operation I think something was messed up in the plug-in so I uninstalled and reinstalled the plugin and the settings page still states to wait for 83 degrees C difference …


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[Anubclaw]

I see the following Setting in the plugin which I think is quite odd 

Resume paused 

Edited March 29, 2022 by Anubclaw
its not the solution

[itimpi]

Ok - that screenshot shows there is a problem with displaying or saving the resume value.    Not quite sure why, but I would expect to track it down and issue a fixed version tomorrow.    There was a major internal refactoring of the plugins code since last months release and although this will help with long term maintenance a few gremlins seem to have crept in that I missed during testing.

[Anubclaw]

thank you this will help 

[JorgeB]

Please us the existing plugin support thread if further support is needed.

 

 

[itimpi]

20 hours ago, Anubclaw said:

thank you this will help 

Can you please confirm whether the update I have posted has fixed the handling of temperatures on your system by the parity check tuning plugin.   I find testing this feature particularly difficult as I have to simulate overheating as my drives do not actually do this.

 

if there is still a problem then raise it in the support thread for the plugin.