ryukenhin Posted August 5, 2022 Share Posted August 5, 2022 EXOS X18 18T damaged on the edge out of the box. (shipped from the USA to Australia) run 2 rounds of preclear, - 1st passed - 2nd round failed at post read. Should I give it a few more rounds of preclear or should I just return it... UNRAID-preclear.disk-20220805-2100.zip Quote Link to comment
JorgeB Posted August 5, 2022 Share Posted August 5, 2022 Run an extended SMART test and post the SMART report after. Quote Link to comment
ryukenhin Posted August 8, 2022 Author Share Posted August 8, 2022 On 8/5/2022 at 9:45 PM, JorgeB said: Run an extended SMART test and post the SMART report after. Hi JorgeB, please see the attached SMART report. also did a memtest as recommended elsewhere, no issue found. ST18000NM000J-2TV103_ZR55PXC0-20220808-1457.txt Quote Link to comment
JorgeB Posted August 8, 2022 Share Posted August 8, 2022 SMART looks healthy and the extended test passed so the disk is good. 1 Quote Link to comment
JonathanM Posted August 8, 2022 Share Posted August 8, 2022 On 8/5/2022 at 7:23 AM, ryukenhin said: damaged on the edge out of the box. That statement on its own would be enough for me to return the drive, considering the forces needed to make that dent INSIDE a shipping container... however... On 8/5/2022 at 7:23 AM, ryukenhin said: (shipped from the USA to Australia) obviously changes things. If you could return it and get perfect drive in return for nothing more than hassle on your part, personally I might return it. But given that the drive seems to be performing, maybe it's not worth the aggravation. How long after accepting and using the drive would you be able to return it without loss to you? I'd definitely be keeping an eye on it. Quote Link to comment
ryukenhin Posted August 9, 2022 Author Share Posted August 9, 2022 23 hours ago, JonathanM said: That statement on its own would be enough for me to return the drive, considering the forces needed to make that dent INSIDE a shipping container... however... obviously changes things. If you could return it and get perfect drive in return for nothing more than hassle on your part, personally I might return it. But given that the drive seems to be performing, maybe it's not worth the aggravation. How long after accepting and using the drive would you be able to return it without loss to you? I'd definitely be keeping an eye on it. Thanks for your suggestions. I still can return it for free in the next 48 hours. Currently preclearing the drive to have some final test on it. The extended SMART test did failed at the first round. Not sure if it indicates anything. Quote Link to comment
JorgeB Posted August 9, 2022 Share Posted August 9, 2022 30 minutes ago, ryukenhin said: The extended SMART test did failed at the first round. That's not failed, it's aborted, it can happen for example if the disk spins down during the test. 1 Quote Link to comment
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