Issue with one of my disks going unmountable at random intervals

[AlexB108]

I am having a weird problem where my 14tb WD disk (WDC_WD140EDFZ-11A0VA0_9KH23VWL in the diagnostics) will become unmountable while the array is up. I have had it happen a couple of times, and each time stopping the array, starting the array in maintenance mode, then running:

xfs_repair -L -v 

on the drive fixes the problem for a while, before it then happens again. I had thought it was a bad SATA cable (had the problem every day or so), so replaced that and I had assumed that had fixed it as the problem went away for a few weeks, but it has started happening again over this week.

 

I have run extended SMART test, and getting no errors. The warranty for the drive runs out in Jan, so trying to work out if it is a drive problem, or if something else I am running is causing it.

 

I have run the above command and moved all data off the drive since the last time it did it, just incase there is a drive problem (I also know that I should be running a parity drive, but I set it up without one during testing and never got round to installing one - may repurpose this drive if it isn't on its way out).

 

Any help would be appreciated!

 

Alex

tower-diagnostics-20220917-1045.zip

[JorgeB]

Sep 17 02:42:32 Tower kernel: ata4.00: status: { DRDY }
Sep 17 02:42:32 Tower kernel: ata4.00: failed command: READ FPDMA QUEUED
Sep 17 02:42:32 Tower kernel: ata4.00: cmd 60/08:e0:f8:ff:ff/00:00:7f:04:00/40 tag 28 ncq dma 4096 in
Sep 17 02:42:32 Tower kernel:         res 40/00:00:60:81:01/00:00:00:06:00/40 Emask 0x50 (ATA bus error)
Sep 17 02:42:32 Tower kernel: ata4.00: status: { DRDY }
Sep 17 02:42:32 Tower kernel: ata4.00: failed command: READ FPDMA QUEUED
Sep 17 02:42:32 Tower kernel: ata4.00: cmd 60/08:e8:f0:ff:ff/00:00:ff:04:00/40 tag 29 ncq dma 4096 in
Sep 17 02:42:32 Tower kernel:         res 40/00:00:60:81:01/00:00:00:06:00/40 Emask 0x50 (ATA bus error)
Sep 17 02:42:32 Tower kernel: ata4.00: status: { DRDY }
Sep 17 02:42:32 Tower kernel: ata4: hard resetting link
Sep 17 02:42:38 Tower kernel: ata4: link is slow to respond, please be patient (ready=0)
Sep 17 02:42:42 Tower kernel: ata4: COMRESET failed (errno=-16)
Sep 17 02:42:42 Tower kernel: ata4: hard resetting link
Sep 17 02:42:43 Tower kernel: ata4: SATA link up 3.0 Gbps (SStatus 123 SControl 320)

Disk looks healthy, the above suggests a power/connection problem, swap cables (both power and SATA) with a different disk and if you see similar errors see if they followed the disk or not.

[AlexB108]

2 hours ago, JorgeB said:

Sep 17 02:42:32 Tower kernel: ata4.00: status: { DRDY }
Sep 17 02:42:32 Tower kernel: ata4.00: failed command: READ FPDMA QUEUED
Sep 17 02:42:32 Tower kernel: ata4.00: cmd 60/08:e0:f8:ff:ff/00:00:7f:04:00/40 tag 28 ncq dma 4096 in
Sep 17 02:42:32 Tower kernel:         res 40/00:00:60:81:01/00:00:00:06:00/40 Emask 0x50 (ATA bus error)
Sep 17 02:42:32 Tower kernel: ata4.00: status: { DRDY }
Sep 17 02:42:32 Tower kernel: ata4.00: failed command: READ FPDMA QUEUED
Sep 17 02:42:32 Tower kernel: ata4.00: cmd 60/08:e8:f0:ff:ff/00:00:ff:04:00/40 tag 29 ncq dma 4096 in
Sep 17 02:42:32 Tower kernel:         res 40/00:00:60:81:01/00:00:00:06:00/40 Emask 0x50 (ATA bus error)
Sep 17 02:42:32 Tower kernel: ata4.00: status: { DRDY }
Sep 17 02:42:32 Tower kernel: ata4: hard resetting link
Sep 17 02:42:38 Tower kernel: ata4: link is slow to respond, please be patient (ready=0)
Sep 17 02:42:42 Tower kernel: ata4: COMRESET failed (errno=-16)
Sep 17 02:42:42 Tower kernel: ata4: hard resetting link
Sep 17 02:42:43 Tower kernel: ata4: SATA link up 3.0 Gbps (SStatus 123 SControl 320)

Disk looks healthy, the above suggests a power/connection problem, swap cables (both power and SATA) with a different disk and if you see similar errors see if they followed the disk or not.

Fantastic, thanks for the tip, I will swap them over and see if I get the same issue!

[trurl]

Since you've been repeatedly doing xfs repair on disk2, have you checked your lost+found share?