Missing Keyfile

[Werner Bober]

Hi, since the update to 6.11 (now the latest version 6.11.1) I have the third time a missing keyhole error. I have used a new flash drive and another USB port. But after a few days it's the same problem. The keyfile is missing and there are no VM or Docker tabs visible. The containers are running. If I reboot the system, something is ok for about two days. Is there a bug in 6.11? Can I downgrade to 6.10 ( there I don't had problems)?

Regards

Werner

[JorgeB]

After you get that error download and post the diagnostics.

[itimpi]

49 minutes ago, Werner Bober said:

Hi, since the update to 6.11 (now the latest version 6.11.1) I have the third time a missing keyhole error. I have used a new flash drive and another USB port. But after a few days it's the same problem. The keyfile is missing and there are no VM or Docker tabs visible. The containers are running. If I reboot the system, something is ok for about two days. Is there a bug in 6.11? Can I downgrade to 6.10 ( there I don't had problems)?

Regards

Werner

This sounds more like a problem of some sort at the hardware level.   The requested diagnostics should allow for more informed feedback.

[Werner Bober]

Hi, thanks for your quick reply.

Attached is the diagnostic file.

 

unraid-diagnostics-20221009-1320.zip

[itimpi]

You definitely have an issue with the flash drive as you are getting error messages such as:

Oct  9 13:20:31 unRAID kernel: FAT-fs (sda1): Directory bread(block 32768) failed
Oct  9 13:20:31 unRAID kernel: FAT-fs (sda1): Directory bread(block 32769) failed

and other ones that indicate failures trying to access files under /boot (which is where the flash drive is mounted).    Could not tell whether the problem was the flash drive itself or something else that was causing it to go offline.

[JorgeB]

Make sure you're using a USB 2.0 port.

[Werner Bober]

OK, many thanks for your help. I'll try an USB port at the back. Maybe the controller of the front ports are defective.

Yes, in unraid under /boot is nothing... 

I'll give a feedback if it's helped.

Thanks again.

[Werner Bober]

Yes, it's USB 2.0. But now I have only USB 3.0 ports. On the USB 2.0 ports I've the same failure (with the old and the new flash drive). Maybe the same controller...

[Werner Bober]

Now I have tried a back USB 2.0 port. Since Sunday it works fine. Now the keyfile is missing again after reload the dashboard.

I already made a BIOS update, checked the USB port settings in the BIOS. Everything is ok. 

Two days works fine, than the keyfile is missing.

Now I will downgrade to 6.10. There I don't had problems. 

I'll give a feedback... Hopefully it helps.

[Werner Bober]

Hi, 

something happend with the USB 2.0 port. Other devices (UPS, smart home antenna) working well, only the flash go offline after one or two days.

Since five days I use a USB 3.1 port (same flash drive) and everything works well. Maybe I find out where the problem is. The main thing is that it is running again.

Thanks again for your help.