Permission denied - copying files to folder

[Richard J]

Hello everyone, thank you for taking the time to read this post.

 

When I attempt to copy a file from my computer to my server I get a "permission denied" error message.

 

I have had this issue randomly occur in the past and I believe that I used "Docker Safe New Perms" to fix it. This time it has not worked however.

 

The issue started around the time of a data disk failure. Of course the failed disk was being emulated at the time so I wondered if that might be the issue. I replaced the disk and had posted some diagnostic information at that time. I then ran "Docker Safe New Perms" which is  I have since upgraded Unraid to 6.11.1 to see if that would help.

 

Does any one have any suggestions as to the what might be causing the issue and or how I might solve it?

 

Thank you

 

Richard

theindex-diagnostics-20221015-2057.zip

[JorgeB]

Which share are you copying to? Also post the output of

ls -la /mnt/user

 

[Richard J]

/media     

is the share that I am trying to copy to. I can copy to some folders but not others. This share is split over two data disks.

 

I did try running the command that you suggested but it is a bit hard to see the output through the multicoloured bars in the Unraid terminal. No matter which PC I use I get the bars in the terminal.

[JorgeB]

Try a different browser, or use putty.

[Richard J]

total 0
drwxrwxrwx  1 nobody users  73 Oct 15 20:45 ./
drwxr-xr-x 11 root   root  220 Oct 17 12:45 ../
drwxrwxrwx  1 nobody users  20 May  7 16:26 Media/
drwxrwxrwx  1 nobody users  42 Sep 15 17:38 Myindex/
drwxrwxrwx  1 nobody users  26 Nov 13  2021 PhoneBackUps/
drwxrwxrwx  1 nobody users   6 Sep 30  2020 SHARE/
drwxrwxrwx  1 nobody users   6 Sep  9  2020 World\ index/
drwxrwxrwx  1 nobody users 336 Jan 22  2022 appdata/
drwxrwxrwx  1 nobody users 146 Nov 23  2020 domains/
drwxrwxrwx  1 nobody users 142 Feb  1  2021 isos/
drwxrwxrwx  1 nobody users  26 Jan 22  2021 system/

[JorgeB]

Those look OK, can you write if you change the share to public?

[Richard J]

for /media I changed both the NFS & SMB security settings> Security to Public.

 

I still get permission denied when I try to copy a file on to /media

 

Thank you for getting back to me.

[JorgeB]

And the problem is only with that share?

[Richard J]

No, I thought that is was just /media but its all the shares.

 

I can create folders, rename and delete items on any share including /media. I cannot copy a folder without permission being denied to any share.

 

The strange thing is I can copy the FILE contents of a folder for which I get a "permission denied" error. So I can in effect copy folders over by manually creating each sub-folder and copying its files over, working my way through up the folders structure until everything is copied.

 

Thank you JorgeB

[JorgeB]

Do you have another client computer you could test with? If not you can even test with an Android phone.

[Frank1940]

And tell us what OS the client is running...