(SOLVED) I can not delete files or make new folder in a unRAID share folders in Windows

[airport]

Dear all,

 

After run some tasks in unBalance to rearrange my folders in array disks, now I can not deleted or make new files in my unRAID.

I've tried to install Fix Common Problems Plugin, then hit Tools - Docker Safe New Permissions but it can not fix.

In MC of unRAID I can move, delete files.

But in Windows Explore, in Mac Finder I can not edit, delete that files .

So could you please show me how to fix my problems.

Thanks in advance,

 

1mehien-diagnostics-20221105-1729.zip

Edited November 8, 2022 by airport

[JorgeB]

Log is full of controller/disks related issues, reboot and post new diags after array start.

[airport]

Dear Mr. JorgeB,

 

Thanks you very much for fast responding, my new file as attched.

Regards,

 

1mehien-diagnostics-20221105-1814.zip

[JorgeB]

Still seeing constant issues with the HBA, I see there's one LSI HBA connected to 24 disks and what looks like the Intel SCU controller connected to the same expander, can you confirm how many enclosures you have and how they are connected?

[airport]

I am currently using 1 RAID card LSI connected with 2 cable cards (8 ports hdd) to Mainboard Supermicro X9DRi-LN4+/X9DR3-LN4+ , Version REV:1.10 American Megatrends Inc., Version 3.3 BIOS date: Wed 23 May 2018 12:00:00 AM +07 use hdd and use 1 sata port on mainboard to control 1 ssd used as Cache drive. Total I have 24 HDD in array (24 bays slot case) and 1 SSD as cache in sata port in mainboard.

Edited November 5, 2022 by airport

[JorgeB]

So what disks are connected to these ports?

 

[airport]

My 1 SSD connect to that Sata port.

Others disk plugged in case slot in front.

[JorgeB]

The diags ae showing many disks connect to that controller, please check visually.

[airport]

Here you are:

1. My unRAID case hdd slots

2. SSD cable as my cache disk

3. My LSI RAID card with 2 cable connect to board in front of 24 hdd slots case

4. My 2 cable from RAID card

5. Cable from RAID Card to board in front of 24 hdd slots case

 

Best regards,

 

1. My unRAID case hdd slots

 

 

 

2. SSD cable as my cache disk

 

 

3. My LSI RAID card with 2 cable connect to board in front of 24 hdd slots case

 

 

 

4. My 2 cable from RAID card

 

 

 

5. Cable from RAID Card to board in front of 24 hdd slots case

 

 

Edited November 5, 2022 by airport

[JorgeB]

 

There one miniSAS cable connected to the port circled in red, where does that cable go?

[airport]

There is 1 mini sas buit-in main board and one cable pluged to front as picture bellow.

The RAID Card have 2 mini sas and 2 cables pluged to front.

So my case have 3 mini sas cable.

Regards,

 

1. Buit-in mini sas in mainboard

 

 

2. Mini sas cable pluged in front (3 cables)

Edited November 5, 2022 by airport

[airport]

I try to take out my SSD cache and now my unRAID have only hdd in array (no ssd cache and no use sata port in mainboard)

1mehien-diagnostics-20221105-2052.zip

[JorgeB]

Disconnect that miniSAS cable, leave only the cables that go to the LSI, you have two different controllers connected to the same enclosure.

[JorgeB]

After doing that post new diags after array start.

[airport]

Here you are

Regards,

 

1mehien-diagnostics-20221105-2135.zip

[JorgeB]

OK, HBA errors are gone now, cannot say for sure having the two controllers connect was the reason but there's filesystem corruption on disk13:

 

Nov  5 21:37:19 1mehien kernel: BTRFS error (device md13): bad tree block start, want 1662170136576 have 10747556178053718809
Nov  5 21:37:19 1mehien kernel: BTRFS error (device md13): bad tree block start, want 3682759163904 have 264872832230753434
Nov  5 21:37:19 1mehien kernel: BTRFS error (device md13): bad tree block start, want 3682759163904 have 5416251924624809680
Nov  5 21:37:19 1mehien kernel: BTRFS error (device md13): bad tree block start, want 3682760933376 have 16092232063824817363
Nov  5 21:37:19 1mehien kernel: BTRFS error (device md13): bad tree block start, want 3682760933376 have 680612081581229256
Nov  5 21:37:19 1mehien kernel: BTRFS error (device md13): bad tree block start, want 3682762276864 have 16624447169037219827
Nov  5 21:37:19 1mehien kernel: BTRFS error (device md13): bad tree block start, want 3682762326016 have 431662829089564475
Nov  5 21:37:19 1mehien kernel: BTRFS error (device md13): bad tree block start, want 3682762326016 have 1271150100442318909
Nov  5 21:37:19 1mehien kernel: BTRFS error (device md13): bad tree block start, want 1662170136576 have 4703661163413750054
Nov  5 21:37:19 1mehien kernel: BTRFS: error (device md13: state A) in __btrfs_cow_block:442: errno=-5 IO failure
Nov  5 21:37:19 1mehien kernel: BTRFS info (device md13: state EA): forced readonly

 

Best bet is to backup and reformat, disks 14, 22 and 23 show some data corruption detected, you should run a scrub on all 3.

[airport]

Thank you very much for your supports.

Now I'll move all data from hdd 13 to other hdd by using unBALANCE, I hope it can fix my problems.

Would you please help me how to run scrub on disk 14,22,23.

Regards,

[airport]

By the way, can I take out the hdd13, clean all partitions and after that put it back to unRAID to restore data from parity disk? Because disk 13 is 10TB so if I move data to other it'll take a very long time.

[itimpi]

32 minutes ago, airport said:

By the way, can I take out the hdd13, clean all partitions and after that put it back to unRAID to restore data from parity disk? Because disk 13 is 10TB so if I move data to other it'll take a very long time.

Probably not.    It all depends on exactly how the corruption occurred, and therefore whether parity was updated to include this corruption.

[airport]

2 minutes ago, itimpi said:

Probably not.    It all depends on exactly how the corruption occurred, and therefore whether parity was updated to include this corruption.

Thank you for your answer.

I'll show you the result after moved data.

And would you please show me how to to run scrub on disk 14,22,23 to fix data corruption detected.

[JorgeB]

20 minutes ago, airport said:

And would you please show me how to to run scrub on disk 14,22,23 to fix data corruption detected.

On the main GUI page click on the disk and then scroll down to the scrub section.

[airport]

8 minutes ago, JorgeB said:

On the main GUI page click on the disk and then scroll down to the scrub section.

Yes, Sir.

Disk 22, disk 23 is scrub with speed rate about 160MB/s but disk 14 it can not run as other. I run scrub in disk 14 so quick (about 3s) and show no errors, I don't know what happen with that disk

[JorgeB]

17 hours ago, airport said:

I run scrub in disk 14 so quick (about 3s) and show no errors, I don't know what happen with that disk

Possibly it aborted, run it again and post new diags after it stops.

[airport]

I pulled out disk13 but now the problem is not fixed.

I still can not make new folder or delete files in a share folder

Here is my diags.

 

1mehien-diagnostics-20221106-1924.zip

Edited November 6, 2022 by airport

[JorgeB]

Pulling the disk won't fix anything since the emulated disk will have the same problem:

 

Nov  6 17:25:09 1mehien kernel: BTRFS info (device md13: state EA): forced readonly

 

P.S. disk14 is also showing issues now:

Nov  6 17:13:46 1mehien kernel: BTRFS info (device md14: state EA): forced readonly

 

21 hours ago, JorgeB said:

Best bet is to backup and reformat

For both now.