WebUI is not responding

[ivan_ak7]

Hi, I've been using Unraid for a while now and I've never had major issues, until one of the latest update. 

I've used it just fine until yesterday, now I can't access the WebUI. The login is promped but if I login I get a blank page that continues to load indefinitely.

 

It's the second time I'm having this problem since the last major update. The first time I easily solved it by rebooting the machine but this time I can't. I'm running a Preclear on a very large disk and it would really suck to reboot the machine and restart the preclear from scratch.

Is there any way to solve this issue without rebooting? If not, can I check the preclear process from SSH so I know when I can safely reboot?

 

P.S. All docker instances are perfecly running and reachable

I'm going to attach the diagnostics file

newservero-diagnostics-20221209-1505.zip

[Squid]

Couple issues that may or may not be affecting this

docker.folder.plg - 2021.08.20  (Up to date)  (Incompatible)
NerdPack.plg - 2021.08.11  (Up to date)  (Incompatible)
tasmotapm.plg - 2021.03.24  (Unknown to Community Applications)
unassigned.devices-plus.plg - 2021.12.12  (Unknown to Community Applications)
UnraidDVB.plg - 2019.06.23  (Unknown to Community Applications)

 

Delete those .plgs from /config/plugins on the flash drive and reboot the server

 

docker.folder was replaced, NerdPack was replaced by Nerd Tools, Unassigned Devices Plus needs to be reinstalled, and Unraid DVB was long ago replaced

 

[ivan_ak7]

On 12/9/2022 at 3:24 PM, Squid said:

Couple issues that may or may not be affecting this

docker.folder.plg - 2021.08.20  (Up to date)  (Incompatible)
NerdPack.plg - 2021.08.11  (Up to date)  (Incompatible)
tasmotapm.plg - 2021.03.24  (Unknown to Community Applications)
unassigned.devices-plus.plg - 2021.12.12  (Unknown to Community Applications)
UnraidDVB.plg - 2019.06.23  (Unknown to Community Applications)

 

Delete those .plgs from /config/plugins on the flash drive and reboot the server

 

docker.folder was replaced, NerdPack was replaced by Nerd Tools, Unassigned Devices Plus needs to be reinstalled, and Unraid DVB was long ago replaced

 

I deleted all those .plgs before rebooting my server. That apparently solved my issue. Well, most likely the reboot solved the issue. Also, with a clean shutdown I was able to resume the preclear process without any problem.

 

Couple of days went by, yesterday I finally upgraded my parity drive so I'm now in the middle of a parity rebuild. At least I think so, because the same problem just came up again. But now I'm not going to risk a reboot before the rebuild process is over, so I have to wait a couple days before regaining access to my WebUI. 

 

Do you have any other suggestion? Does anyone happen to have the same problem?

[JorgeB]

Diags posted show that you are being affected by this:

https://forums.unraid.net/bug-reports/stable-releases/crashes-since-updating-to-v611x-for-qbittorrent-and-deluge-users-r2153/