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server keeps crashing

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  • Community Expert

The syslog is not going to be much use as it is just after booting.

 

you should post your system’s diagnostics zip file attached to your next post in this thread which contains much more than the syslog and in particular details of your hardware and how you have things configured.

  • Author

i9 9900k

64gb ddr4 corsair ram

gigabyte z390 aorus elite

gtx 960

i think this sata card is making it crash https://www.amazon.com/dp/B083WF95Q1?psc=1&ref=ppx_yo2ov_dt_b_product_details

was getting this error yesterday "ata10.00: hard resetting link unraid"

tho its fine all day but when i go to sleep watching plex and wake up the system won't respond cant even log into gui 

 

tweaknas-diagnostics-20230216-0822.zip

  • Author
13 minutes ago, itimpi said:

The syslog is not going to be much use as it is just after booting.

 

you should post your system’s diagnostics zip file attached to your next post in this thread which contains much more than the syslog and in particular details of your hardware and how you have things configured.

 

tweaknas-diagnostics-20230216-0822.zip

  • Author

Capture.PNG

Capture1.PNG

Capture2.PNG

Edited by Tweak91

  • Community Expert
17 minutes ago, Tweak91 said:

ata10.00: hard resetting link

That usually wouldn't cause crash but does indicate something you need to fix. Maybe bad connection.

 

28 minutes ago, itimpi said:

syslog is not going to be much use as it is just after booting

Setup syslog server and post that after crash

 

Why do you have 250G docker.img? Have you had problems filling it? 20G is often enough, maybe a little more if you have a lot of containers. The usual cause of filling docker.img is an application writing to a path that isn't mapped. Making it larger won't fix filling it, it will only make it take longer to fill.

 

You have a few things you need to take care of according to Fix Common Problems. Let us know if you need help with that.

 

The version of Unraid you are using has a bug in diagnostics collection that doesn't give us any information about which disks your shares are using. That information is useful to help you setup some of your shares for best performance. You should upgrade to latest stable.

  • Author
2 minutes ago, trurl said:

That usually wouldn't cause crash but does indicate something you need to fix. Maybe bad connection.

 

Setup syslog server and post that after crash

 

Why do you have 250G docker.img? Have you had problems filling it? 20G is often enough, maybe a little more if you have a lot of containers. The usual cause of filling docker.img is an application writing to a path that isn't mapped. Making it larger won't fix filling it, it will only make it take longer to fill.

 

You have a few things you need to take care of according to Fix Common Problems. Let us know if you need help with that.

 

The version of Unraid you are using has a bug in diagnostics collection that doesn't give us any information about which disks your shares are using. That information is useful to help you setup some of your shares for best performance. You should upgrade to latest stable.

already setup 

syslog-192.168.1.65.log

  • Community Expert

Since you have named your server TweakNas I wonder what you are tweaking. Best if you don't overclock your server.

 

Have you run memtest lately?

  • Author
8 minutes ago, trurl said:

Since you have named your server TweakNas I wonder what you are tweaking. Best if you don't overclock your server.

 

Have you run memtest lately?

no overclock just intel turbo boost and XMP

  • Community Expert

Lots of call traces logged and also this:

 

Feb 16 02:13:38 TweakNas kernel: mce: [Hardware Error]: Machine check events logged
Feb 16 02:13:40 TweakNas kernel: mce: [Hardware Error]: Machine check events logged
Feb 16 02:14:41 TweakNas kernel: mce_notify_irq: 1 callbacks suppressed
Feb 16 02:14:41 TweakNas kernel: mce: [Hardware Error]: Machine check events logged
Feb 16 02:15:03 TweakNas kernel: mce: [Hardware Error]: Machine check events logged

 

So likely a hardware problem.

  • Author
4 minutes ago, JorgeB said:

Lots of call traces logged and also this:

 

Feb 16 02:13:38 TweakNas kernel: mce: [Hardware Error]: Machine check events logged
Feb 16 02:13:40 TweakNas kernel: mce: [Hardware Error]: Machine check events logged
Feb 16 02:14:41 TweakNas kernel: mce_notify_irq: 1 callbacks suppressed
Feb 16 02:14:41 TweakNas kernel: mce: [Hardware Error]: Machine check events logged
Feb 16 02:15:03 TweakNas kernel: mce: [Hardware Error]: Machine check events logged

 

So likely a hardware problem.

could this be from a bad sata card 

  • Community Expert

Not very likely but see if removing it stops the errors.

  • Author
3 minutes ago, JorgeB said:

Not very likely but see if removing it stops the errors.

so cpu? mb? ram? ram is brand new

 

  • Community Expert
8 minutes ago, Tweak91 said:

ram is brand new

have you tested it?

  • Author
Just now, trurl said:

have you tested it?

no can't take my server down long enough to try im running a rust server with pop

 

  • Community Expert

You must never attempt to run any computer unless memory is working perfectly. Everything goes through RAM, the OS and other executable code, your data, everything. The CPU can't do anything with anything until it is loaded into RAM.

  • Author

don't think its the cpu

Capture4.thumb.PNG.001141365e9a1ad9413a61573c556c85.PNG

Edited by Tweak91

  • Author

the cpu and mb is used from ebay the ram is brand new but ill test the ram

 

  • Author
19 minutes ago, trurl said:

You must never attempt to run any computer unless memory is working perfectly. Everything goes through RAM, the OS and other executable code, your data, everything. The CPU can't do anything with anything until it is loaded into RAM.

could XMP make server crash

 

  • Community Expert
10 minutes ago, Tweak91 said:

could XMP make server crash

 

It could as XMP is by definition an overclock.  
 

 Many motherboard manufacturers now make it the default on the basis it normally does not cause problems.

  • Author
7 minutes ago, itimpi said:

It could as XMP is by definition an overclock.  
 

 Many motherboard manufacturers now make it the default on the basis it normally does not cause problems.

so maybe a ram issue ?

 

  • Community Expert
4 minutes ago, Tweak91 said:

so maybe a ram issue ?

 

It is easy enough normally to turn of the XMP setting in the BIOS to see if it helps.

  • Author

i'm confused

i have the same setup for my gaming pc, same MB cpu, and ram 

prime95 15 mins no fail or crash.

i can run unraid all day when i got sleep at night running plex wake up the system wont respond...

intel turbo boost

XMP same settings as my gaming pc

https://www.amazon.com/dp/B083WF95Q1?psc=1&ref=ppx_yo2ov_dt_b_product_details  sata card

https://www.amazon.com/dp/B08V1HG47H?psc=1&ref=ppx_yo2ov_dt_b_product_details Network Adapter

the mb and cpu are used but prime95 running for 15 mins tells me the cpu is fine

so mb or ram?

or maybe the sata card?

Feb 16 09:06:57 TweakNas kernel: ata10.00: hard resetting link Feb 16 09:06:57 TweakNas kernel: ata10.01: hard resetting link Feb 16 09:06:57 TweakNas kernel: ata10.02: hard resetting link Feb 16 09:06:57 TweakNas kernel: ata10.03: hard resetting link Feb 16 09:06:57 TweakNas kernel: ata10.04: hard resetting link

 

 

  • Author

Feb 16 10:27:34 TweakNas kernel: mce: [Hardware Error]: Machine check events logged Feb 16 10:38:08 TweakNas kernel: mce: [Hardware Error]: Machine check events logged Feb 16 10:50:01 TweakNas kernel: CPU: 15 PID: 2190 Comm: mprime Tainted: P O 5.19.17-Unraid #2 Feb 16 10:50:01 TweakNas kernel: Call Trace: Feb 16 10:50:01 TweakNas kernel: out_of_memory+0x3e8/0x41a Feb 16 10:50:01 TweakNas kernel: oom-kill:constraint=CONSTRAINT_NONE,nodemask=(null),cpuset=/,mems_allowed=0,global_oom,task_memcg=/,task=mprime,pid=11240,uid=0 Feb 16 10:50:01 TweakNas kernel: Out of memory: Killed process 11240 (mprime) total-vm:63834928kB, anon-rss:50920720kB, file-rss:0kB, shmem-rss:3744kB, UID:0 pgtables:99972kB oom_score_adj:0 Feb 16 10:51:33 TweakNas kernel: CPU: 13 PID: 18379 Comm: node Tainted: P O 5.19.17-Unraid #2 Feb 16 10:51:33 TweakNas kernel: Call Trace: Feb 16 10:51:33 TweakNas kernel: out_of_memory+0x3e8/0x41a Feb 16 10:51:33 TweakNas kernel: oom-kill:constraint=CONSTRAINT_NONE,nodemask=(null),cpuset=13e17a008fd45946172abb06ccf624dec0aa7c2047e7c51de7bc69596ac9d9c2,mems_allowed=0,global_oom,task_memcg=/,task=mprime,pid=4353,uid=0 Feb 16 10:51:33 TweakNas kernel: Out of memory: Killed process 4353 (mprime) total-vm:63834928kB, anon-rss:50949272kB, file-rss:0kB, shmem-rss:3820kB, UID:0 pgtables:100020kB oom_score_adj:0 Feb 16 10:52:02 TweakNas kernel: CPU: 3 PID: 5624 Comm: mprime Tainted: P O 5.19.17-Unraid #2 Feb 16 10:52:02 TweakNas kernel: Call Trace: Feb 16 10:52:02 TweakNas kernel: out_of_memory+0x3e8/0x41a Feb 16 10:52:02 TweakNas kernel: oom-kill:constraint=CONSTRAINT_NONE,nodemask=(null),cpuset=/,mems_allowed=0,global_oom,task_memcg=/,task=mprime,pid=5274,uid=0 Feb 16 10:52:02 TweakNas kernel: Out of memory: Killed process 5274 (mprime) total-vm:63834928kB, anon-rss:50956824kB, file-rss:0kB, shmem-rss:3660kB, UID:0 pgtables:100032kB oom_score_adj:0 Feb 16 10:55:34 TweakNas kernel: CPU: 7 PID: 12598 Comm: shfs Tainted: P O 5.19.17-Unraid #2 Feb 16 10:55:34 TweakNas kernel: Call Trace: Feb 16 10:55:34 TweakNas kernel: out_of_memory+0x3e8/0x41a Feb 16 10:55:36 TweakNas kernel: oom-kill:constraint=CONSTRAINT_NONE,nodemask=(null),cpuset=/,mems_allowed=0,global_oom,task_memcg=/,task=mprime,pid=9407,uid=0 Feb 16 10:55:36 TweakNas kernel: Out of memory: Killed process 9407 (mprime) total-vm:63834928kB, anon-rss:50939168kB, file-rss:0kB, shmem-rss:3672kB, UID:0 pgtables:100076kB oom_score_adj:0 Feb 16 10:56:39 TweakNas kernel: CPU: 6 PID: 9394 Comm: python3 Tainted: P O 5.19.17-Unraid #2 Feb 16 10:56:39 TweakNas kernel: Call Trace: Feb 16 10:56:39 TweakNas kernel: out_of_memory+0x3e8/0x41a Feb 16 10:56:39 TweakNas kernel: oom-kill:constraint=CONSTRAINT_NONE,nodemask=(null),cpuset=edc361fb8f70f95efaee56ebb0bcba5abb01eb5b44f108b16f5782335575885d,mems_allowed=0,global_oom,task_memcg=/,task=mprime,pid=12804,uid=0 Feb 16 10:56:39 TweakNas kernel: Out of memory: Killed process 12804 (mprime) total-vm:63834928kB, anon-rss:50922280kB, file-rss:0kB, shmem-rss:3744kB, UID:0 pgtables:99968kB oom_score_adj:0

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