Zeroeth Posted July 4, 2023 Share Posted July 4, 2023 Hi! Can someone please advise on the below disk read error on disk 1 that has occurred before 2 days. It has not repeated after this yet. The SMART info on the dashboard shows up as healthy (screenshot attached below). I've also attached the current diagnostics here along with the syslog. Jun 29 00:11:21 Azraj kernel: ata6: SATA max UDMA/133 abar m2048@0xc7132000 port 0xc7132180 irq 42 Jun 29 00:11:21 Azraj kernel: ata6: SATA link up 6.0 Gbps (SStatus 133 SControl 300) Jun 29 00:11:21 Azraj kernel: ata6.00: ATA-10: TOSHIBA MG08ACA16TE, 0102, max UDMA/133 Jun 29 00:11:21 Azraj kernel: ata6.00: 31251759104 sectors, multi 16: LBA48 NCQ (depth 32), AA Jun 29 00:11:21 Azraj kernel: ata6.00: Features: NCQ-prio Jun 29 00:11:21 Azraj kernel: ata6.00: configured for UDMA/133 Jun 29 00:11:21 Azraj kernel: sd 6:0:0:0: [sdc] 31251759104 512-byte logical blocks: (16.0 TB/14.6 TiB) Jun 29 00:11:21 Azraj kernel: sd 6:0:0:0: [sdc] 4096-byte physical blocks Jun 29 00:11:21 Azraj kernel: sd 6:0:0:0: [sdc] Write Protect is off Jun 29 00:11:21 Azraj kernel: sd 6:0:0:0: [sdc] Mode Sense: 00 3a 00 00 Jun 29 00:11:21 Azraj kernel: sd 6:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA Jun 29 00:11:21 Azraj kernel: sd 6:0:0:0: [sdc] Preferred minimum I/O size 4096 bytes Jun 29 00:11:21 Azraj kernel: sdc: sdc1 Jun 29 00:11:21 Azraj kernel: sd 6:0:0:0: [sdc] Attached SCSI disk Jun 29 00:12:04 Azraj emhttpd: TOSHIBA_MG08ACA16TE_51M0A23NFVGG (sdc) 512 31251759104 Jun 29 00:12:04 Azraj kernel: mdcmd (2): import 1 sdc 64 15625879500 0 TOSHIBA_MG08ACA16TE_51M0A23NFVGG Jun 29 00:12:04 Azraj kernel: md: import disk1: (sdc) TOSHIBA_MG08ACA16TE_51M0A23NFVGG size: 15625879500 Jun 29 00:12:04 Azraj emhttpd: read SMART /dev/sdc Jul 2 04:00:14 Azraj kernel: ata6.00: exception Emask 0x0 SAct 0x3e00 SErr 0x0 action 0x0 Jul 2 04:00:14 Azraj kernel: ata6.00: irq_stat 0x40000001 Jul 2 04:00:14 Azraj kernel: ata6.00: failed command: READ FPDMA QUEUED Jul 2 04:00:14 Azraj kernel: ata6.00: cmd 60/20:48:f8:92:03/00:00:80:00:00/40 tag 9 ncq dma 16384 in Jul 2 04:00:14 Azraj kernel: ata6.00: status: { DRDY SENSE ERR } Jul 2 04:00:14 Azraj kernel: ata6.00: error: { UNC } Jul 2 04:00:14 Azraj kernel: ata6.00: failed command: READ FPDMA QUEUED Jul 2 04:00:14 Azraj kernel: ata6.00: cmd 60/20:50:f0:4e:18/00:00:80:00:00/40 tag 10 ncq dma 16384 in Jul 2 04:00:14 Azraj kernel: ata6.00: status: { DRDY SENSE ERR } Jul 2 04:00:14 Azraj kernel: ata6.00: error: { UNC } Jul 2 04:00:14 Azraj kernel: ata6.00: failed command: READ FPDMA QUEUED Jul 2 04:00:14 Azraj kernel: ata6.00: cmd 60/80:58:d8:6d:cd/00:00:06:01:00/40 tag 11 ncq dma 65536 in Jul 2 04:00:14 Azraj kernel: ata6.00: status: { DRDY SENSE ERR } Jul 2 04:00:14 Azraj kernel: ata6.00: error: { UNC } Jul 2 04:00:14 Azraj kernel: ata6.00: failed command: READ FPDMA QUEUED Jul 2 04:00:14 Azraj kernel: ata6.00: cmd 60/80:60:d8:6c:cd/00:00:06:01:00/40 tag 12 ncq dma 65536 in Jul 2 04:00:14 Azraj kernel: ata6.00: status: { DRDY SENSE ERR } Jul 2 04:00:14 Azraj kernel: ata6.00: error: { UNC } Jul 2 04:00:14 Azraj kernel: ata6.00: failed command: READ FPDMA QUEUED Jul 2 04:00:14 Azraj kernel: ata6.00: cmd 60/80:68:58:6e:cd/00:00:06:01:00/40 tag 13 ncq dma 65536 in Jul 2 04:00:14 Azraj kernel: ata6.00: status: { DRDY SENSE ERR } Jul 2 04:00:14 Azraj kernel: ata6.00: error: { UNC } Jul 2 04:00:15 Azraj kernel: ata6.00: configured for UDMA/133 Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#9 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=3s Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#9 Sense Key : 0x3 [current] Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#9 ASC=0x11 ASCQ=0x4 Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#9 CDB: opcode=0x88 88 00 00 00 00 00 80 03 92 f8 00 00 00 20 00 00 Jul 2 04:00:15 Azraj kernel: I/O error, dev sdc, sector 2147717896 op 0x0:(READ) flags 0x0 phys_seg 2 prio class 0 Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#10 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=3s Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#10 Sense Key : 0x3 [current] Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#10 ASC=0x11 ASCQ=0x4 Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#10 CDB: opcode=0x88 88 00 00 00 00 00 80 18 4e f0 00 00 00 20 00 00 Jul 2 04:00:15 Azraj kernel: I/O error, dev sdc, sector 2149076720 op 0x0:(READ) flags 0x0 phys_seg 4 prio class 0 Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#11 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=2s Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#11 Sense Key : 0x3 [current] Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#11 ASC=0x11 ASCQ=0x4 Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#11 CDB: opcode=0x88 88 00 00 00 00 01 06 cd 6d d8 00 00 00 80 00 00 Jul 2 04:00:15 Azraj kernel: I/O error, dev sdc, sector 4409093592 op 0x0:(READ) flags 0x0 phys_seg 16 prio class 0 Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#12 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=2s Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#12 Sense Key : 0x3 [current] Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#12 ASC=0x11 ASCQ=0x4 Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#12 CDB: opcode=0x88 88 00 00 00 00 01 06 cd 6c d8 00 00 00 80 00 00 Jul 2 04:00:15 Azraj kernel: I/O error, dev sdc, sector 4409093336 op 0x0:(READ) flags 0x0 phys_seg 16 prio class 0 Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#13 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=2s Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#13 Sense Key : 0x3 [current] Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#13 ASC=0x11 ASCQ=0x4 Jul 2 04:00:15 Azraj kernel: sd 6:0:0:0: [sdc] tag#13 CDB: opcode=0x88 88 00 00 00 00 01 06 cd 6e 58 00 00 00 80 00 00 Jul 2 04:00:15 Azraj kernel: I/O error, dev sdc, sector 4409093720 op 0x0:(READ) flags 0x0 phys_seg 16 prio class 0 Jul 2 04:00:15 Azraj kernel: ata6: EH complete Will appreciate any help/insight on this issue. Thanks! azraj-diagnostics-20230704-0953.zip syslog.log Quote Link to comment
JorgeB Posted July 4, 2023 Share Posted July 4, 2023 It's logged as a disk problem, run an extended SMART test. 1 Quote Link to comment
Zeroeth Posted July 4, 2023 Author Share Posted July 4, 2023 Quote Thank you @JorgeB, I'll run the SMART test and share the result here. Quote Link to comment
Zeroeth Posted July 9, 2023 Author Share Posted July 9, 2023 (edited) This is the extended SMART test. azraj-smart-20230709-2132.zip Edited July 9, 2023 by Zeroeth Quote Link to comment
Solution Squid Posted July 9, 2023 Solution Share Posted July 9, 2023 Drive won't complete the self-test due to errors being found. Currently 23 reallocated sectors present on a drive that's less than a year old. I'd RMA it 1 Quote Link to comment
Zeroeth Posted July 10, 2023 Author Share Posted July 10, 2023 Noted with thanks. Very much appreciate the advice! Quote Link to comment
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