zhujiang Posted December 24, 2023 Share Posted December 24, 2023 管理员您好,我于2023年12月24日23点28分通过webUI跳转购买基础版授权一个,已经完成付款但之后的跳转页面失败,目前支付宝显示支付成功,但我始终没有收到授权邮件。这种情况我该怎么办? Quote Link to comment
ChatNoir Posted December 24, 2023 Share Posted December 24, 2023 hello @zhujiang you shoud try to contact support. Quote Link to comment
JackieWu Posted December 25, 2023 Share Posted December 25, 2023 (edited) 给官方发邮件就行(官方工作时间看这里),具体操作细节可以参考《常见问题-6:购买正版付款之后没有收到官方邮件》。 其他案例参考: Edited December 25, 2023 by JackieWu Quote Link to comment
l8ng Posted January 19 Share Posted January 19 On 12/25/2023 at 8:47 PM, JackieWu said: 给官方发邮件就行(官方工作时间看这里),具体操作细节可以参考《常见问题-6:购买正版付款之后没有收到官方邮件》。 其他案例参考: 感谢 遇到了一样的问题, 正在发邮件... Quote Link to comment
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