Jump to content

I need help and I don't know how to ask for it


Go to solution Solved by trurl,

Recommended Posts

I built a computer to use as my home server (for running apps, storage, home media, etc.). Initially, I used TrueNAS, but after a while, I found it unsatisfactory as it wasn't intuitive enough for me. Subsequently, I discovered unRAID, which seemed like a better solution for my needs. I even decided to purchase it.

 

However, what's driving me crazy is that ever since I bought the license, my server has started crashing every couple of weeks. The only solution is to forcefully power off my server manually because I can't access the UI or SSH. I'm at a loss regarding what's causing this or how to collect information to seek help on this forum. I'd like to continue using unRAID in the future, but I need a reliable server. I was planning to move my Home Assistant to this server, but it's not feasible if it keeps crashing randomly.

 

Could anyone please assist me? I need some guidance on how to gather information from my server so that I can request help here with the necessary details, making it easier for anyone willing to assist.

 

Thank you in advance!

Best regards,

Jorge

Link to comment

Here's the diagnostic.

 

A small update on things I've done before generating the diagnostics but after I posted the original message:

 

  • I've installed the Fix Common Problems plugin.
  • It detected a couple of things, the major one being changing my Docker network from macvlan to ipvlan, which I did.
  • It also suggested installing RTL8125(B) PCI Drivers, which I have done.
  • I've updated my Unraid version from 6.12.4 to 6.12.6.

 

When I was addressing the issues suggested by the plugin, I realized that every time I couldn't access my server, I just forced a power-off, but never checked if I could access it directly (by connecting a monitor and keyboard). Maybe the issue was not with the server OS itself but rather a network problem?

unraid-diagnostics-20240114-1805.zip

Edited by JorgeMudry
Link to comment

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...