Unraid not remembering USB devices

[sterling90]

Version 6.12.9

 

I have two USB devices (Zwave and a Zigbee hub) plugged into unraid and they are assigned to my VM. Last two days unraid will stop remembering I have two USB devices plugged in. 
 

They won’t appear in system devices, usb manager will not see them, and they will not appear under USB devices in VM edit. 
 

if I restart unraid, the USB devices will reappear and work for around 8 hours. 
 

even after restarting, under the USB device section for a VM, I will see two “USB device is missing” even though both are showing. 
 

Also for some reason unraid keeps naming my silicon lab USBs all the same. They appear different in USB manager. 

Edited April 7 by sterling90
Added image to show missing usb

[Kilrah]

What hardware? Seems the devices disconnect altogether.

[SimonF]

3 hours ago, sterling90 said:

Version 6.12.9

 

I have two USB devices (Zwave and a Zigbee hub) plugged into unraid and they are assigned to my VM. Last two days unraid will stop remembering I have two USB devices plugged in. 
 

They won’t appear in system devices, usb manager will not see them, and they will not appear under USB devices in VM edit. 
 

if I restart unraid, the USB devices will reappear and work for around 8 hours. 
 

even after restarting, under the USB device section for a VM, I will see two “USB device is missing” even though both are showing. 
 

Also for some reason unraid keeps naming my silicon lab USBs all the same. They appear different in USB manager. 

Are they connected via a hub, looks like maybe power is being removed from them. Unraid gets text from lsusb, usb manager gets from udev but includes more detail.

 

Have you changed anything over last few days?

[sterling90]

9 hours ago, SimonF said:

Are they connected via a hub, looks like maybe power is being removed from them. Unraid gets text from lsusb, usb manager gets from udev but includes more detail.

 

Have you changed anything over last few days?

Connected directly to the motherboard. 
 

no changes in the last year. 
 

I shutdown unraid and changed the USB device ports and same issue. 

[sterling90]

12 hours ago, Kilrah said:

What hardware? Seems the devices disconnect altogether.

Aeotec Zwave HUB

Skyconnect zigbee hub 

 

for PC hardware:

ASRock B550M Steel legend

Ryzen 5 5500

 

 

both connected to the motherboard 

Edited April 8 by sterling90

[Kilrah]

7 hours ago, sterling90 said:

for PC hardware:

ASRock B550M Steel legend

Ryzen 5 5500

Check if there is a BIOS update available for your mobo. AMD is pretty notorious for USB instability.

Edited April 8 by Kilrah